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Customer Review
Reviewed in the United States on July 3, 2024
When I first saw these I was skeptical of the company, its features, and everything about it as I wasnt sure they would live up to the hype or their advertising but these exceeded my expectations by a mile (and then some).
First off, these are some of the simplest, most elegant smart locks Ive ever seen. Ive used the August smart locks in the past, and recently even the newer Aqara ones but these are SO much better. You pay a small premium for these over the other ones I mentioned but its well worth it for how much better these are. Although the aforementioned ones meet different needs for different people, I think these ones are for those that want to maximize functionality while keeping aesthetics intact. The others are too bulky and take up way more room than they should and while the August ones are much quicker to install, and the Aqara has a keypad integrated, these just look so much better that its almost not even worth considering the other options.
Home Keys with my phone or watch work SUPER quick and the lock has NEVER been disconnected or unreachable in the home app. Its super simple to share access with other people and the installation is very straightforward (as long as you dont have messed up door jambs like I did). The only issue Ive ever had with these is that it sometimes says its jammed if you haven't fully turned the paddle all the way over. Which to be honest isn't even the lock's fault but sometimes its so close to being fully turned its strange to see it consider it to be jammed.
Only other gripe I have with it is that the battery is an odd size. This honestly couldn't have been solved in any other way on their part but an option to somehow hardwire these would be great. So far the battery life has been excellent, its been installed for about 6 months now but I am curious to see how these will fare compared to other locks Ive had in the past.
First off, these are some of the simplest, most elegant smart locks Ive ever seen. Ive used the August smart locks in the past, and recently even the newer Aqara ones but these are SO much better. You pay a small premium for these over the other ones I mentioned but its well worth it for how much better these are. Although the aforementioned ones meet different needs for different people, I think these ones are for those that want to maximize functionality while keeping aesthetics intact. The others are too bulky and take up way more room than they should and while the August ones are much quicker to install, and the Aqara has a keypad integrated, these just look so much better that its almost not even worth considering the other options.
Home Keys with my phone or watch work SUPER quick and the lock has NEVER been disconnected or unreachable in the home app. Its super simple to share access with other people and the installation is very straightforward (as long as you dont have messed up door jambs like I did). The only issue Ive ever had with these is that it sometimes says its jammed if you haven't fully turned the paddle all the way over. Which to be honest isn't even the lock's fault but sometimes its so close to being fully turned its strange to see it consider it to be jammed.
Only other gripe I have with it is that the battery is an odd size. This honestly couldn't have been solved in any other way on their part but an option to somehow hardwire these would be great. So far the battery life has been excellent, its been installed for about 6 months now but I am curious to see how these will fare compared to other locks Ive had in the past.
