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Customer Review
Reviewed in the United States on February 27, 2024
First of all, this is the most well packaged large item I have ever received. Some serious engineering went into the packing design. We are replacing a Saris two bike rack that we grew frustrated with because it shimmied and wobbled. Found this one, and I admit I was skeptical it would be any good at such a low price point. I was wrong. We love it. We have Specialized Vado e-bikes, one traditional, one step through. The pros:
- packaging mentioned above
- deep tire trays and long wheel straps would easily accommodate fat tires
- incredibly solid construction
- innovative stabilizer keeps the tongue tight in the hitch receiver
- common key for the hitch lock, clamp locks and auxiliary bike lock
- large knobs make adjustments (wheel trays, clamps) very easy
- hinge assembly to fold up the rack or tip the bikes for rear gate access is well thought out
- zero sway, even over speed bumps etc. Rock solid
Minor cons:
- I wish the included auxiliary lock was incorporated into the rack instead of an accessory
- the stabilizer insert in the tongue was not completely inserted into the tongue tube on delivery, so the hole for the hitch pin wasn't aligned. A couple of good whacks with a hammer fixed that, but it should have been caught by the manufacturer
- packaging mentioned above
- deep tire trays and long wheel straps would easily accommodate fat tires
- incredibly solid construction
- innovative stabilizer keeps the tongue tight in the hitch receiver
- common key for the hitch lock, clamp locks and auxiliary bike lock
- large knobs make adjustments (wheel trays, clamps) very easy
- hinge assembly to fold up the rack or tip the bikes for rear gate access is well thought out
- zero sway, even over speed bumps etc. Rock solid
Minor cons:
- I wish the included auxiliary lock was incorporated into the rack instead of an accessory
- the stabilizer insert in the tongue was not completely inserted into the tongue tube on delivery, so the hole for the hitch pin wasn't aligned. A couple of good whacks with a hammer fixed that, but it should have been caught by the manufacturer
First of all, this is the most well packaged large item I have ever received. Some serious engineering went into the packing design. We are replacing a Saris two bike rack that we grew frustrated with because it shimmied and wobbled. Found this one, and I admit I was skeptical it would be any good at such a low price point. I was wrong. We love it. We have Specialized Vado e-bikes, one traditional, one step through. The pros:
- packaging mentioned above
- deep tire trays and long wheel straps would easily accommodate fat tires
- incredibly solid construction
- innovative stabilizer keeps the tongue tight in the hitch receiver
- common key for the hitch lock, clamp locks and auxiliary bike lock
- large knobs make adjustments (wheel trays, clamps) very easy
- hinge assembly to fold up the rack or tip the bikes for rear gate access is well thought out
- zero sway, even over speed bumps etc. Rock solid
Minor cons:
- I wish the included auxiliary lock was incorporated into the rack instead of an accessory
- the stabilizer insert in the tongue was not completely inserted into the tongue tube on delivery, so the hole for the hitch pin wasn't aligned. A couple of good whacks with a hammer fixed that, but it should have been caught by the manufacturer
- packaging mentioned above
- deep tire trays and long wheel straps would easily accommodate fat tires
- incredibly solid construction
- innovative stabilizer keeps the tongue tight in the hitch receiver
- common key for the hitch lock, clamp locks and auxiliary bike lock
- large knobs make adjustments (wheel trays, clamps) very easy
- hinge assembly to fold up the rack or tip the bikes for rear gate access is well thought out
- zero sway, even over speed bumps etc. Rock solid
Minor cons:
- I wish the included auxiliary lock was incorporated into the rack instead of an accessory
- the stabilizer insert in the tongue was not completely inserted into the tongue tube on delivery, so the hole for the hitch pin wasn't aligned. A couple of good whacks with a hammer fixed that, but it should have been caught by the manufacturer
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