Understand My Aqua Bill
My Aqua Bill
You've come to the right place to learn more about your water or wastewater bill. Click on the plus signs to learn more about each part of your bill.
Service Address
The property receiving water or wastewater service from Aqua. If this is incorrect or if you are moving, click below to contact us.
Change My AddressAccount Number
Your account number that identifies your billing and service account. Existing customers will need this number when calling customer service.
How to Reach Us
Customer service mailing address, phone number, fax numbers and email address. Click below to reach out.
Contact UsUsage Data
Includes your water meter’s ID number, size, billing period dates and the amount of metered water. Check guides & tips if your usage is high.
See Guides & TipsBill Calculation
Shows base facility charge, usage calculation, applicable surcharges and current billing period total charges. See why water costs what it does below.
Learn About Water CostsWater Use History Chart
A 13-month usage history for monthly billed customers or a 15-month chart for quarterly billed customers. Check guides & tips if your usage is high.
Guides & TipsWater Tips
Discover our top tips on better managing your water usage.
Insulate your Pipes
It's easy and inexpensive. You'll get hot water faster and save money and energy, too.
See More TipsConduct a Water Audit
Set aside a two-hour window when your water isn't being used at all. Check the water meter before and after that two-hour period for any changes.
See More TipsLimit Drinking Tap Water
Keep a pitcher of drinking water in the refrigerator. It's easy to let the faucet run until the water is cool, which adds up!
See More Tips