As this is a bespoke service where our jeweller creates each necklace, bracelet and anklet individually, there’s a £30 service charge for Story Chains (on top of the cost of your chosen chains and charms).

Once you’ve designed your piece online or in-store, you’ll receive your Story Chain within four weeks with a £30 service charge. Or, you can choose a £50 service charge for two week express delivery, if you need it sooner!

You can add up to 12 charms to a 40cm length Story Chain® Necklace, up to 15 charms to a 45cm-50cm length Necklace, up to 7 charms to Anklets, and up to 12 charms to Bracelets. Discover our meaningful designs here.

Sadly you can’t add any extra charms to your Story Chain because of the placement of the charms. But, our Story Chain charms are available in our Welding Studios, so you could add the charms to any of our welded bracelets (or, start a new Story Chain!).

Our Story Chains are completely unique to you, and are created to your own personal design, so they aren't returnable for an exchange or refund. We do have a one year warranty on all of our jewellery, so please reach out to our Customer Care Team if you have any problems with your Story Chain.

So we’ll have enough time to decide your chosen chain, charms, and placement, our appointments are 40 minutes to help you create your perfect Story Chain®.

You can book a Story Chain Consultation at any A&M store. We’ll have a one-on-one appointment with you to design your bespoke piece.