1. To receive an estimate, you can call us (984)-837-6509, email us ([email protected]), or send us a message requesting an estimate by CLICKING HERE.
2. If you feel confident in what you need for you move, you can go ahead and book yourself online! Our easy-to-use software will walk you through the booking process. BOOK NOW
Nope, you are all set! We will be arriving at your home at the date and time you scheduled your move for. If we have any questions about your move, we will reach out to you.
The sooner the better! We prefer 2-3 weeks notice, but we also realize it’s not always possible to plan in advance. We will do our best to accommodate last minute bookings.
1. Contact Brightleaf Moving as soon as possible to request a different move date.
2. You should have received a confirmation email about your scheduled appointment. That email will allow you to reschedule yourself through our booking software.
1. All local moves in Durham and surrounding areas are charged at an hourly rate. Your moving estimate is based on how many movers you need and how long it will take them to successfully complete your move. We start the clock after we do a walkthrough of your home and we stop it when we are completely finished at the final location. We guarantee that our movers will work hard to get your move done quickly, efficiently, and professionally. If you click the ‘Pricing’ tab on you can view our pricing structure.
2. We require a 2-hour minimum. All time past the 2-hour minimum is pro-rated to the minute. This means we NEVER round up to the nearest half hour or hour. We will only charge for exactly how long the move takes to complete after the 2-hour minimum.
3. The formula to calculate you move total is (Hourly Rate X Total Time on the Job) For example, if you have a 2-man crew at $145/hr and your move takes 2 hours and 45 minutes your total would be $398.75 ($145/hr X 2.75hrs =$398.75).
4. Click Here to Request an Estimate.
1. There is a $45 one-time travel fee within Durham County, per truck. The reason for this fee is simply to compensate the movers for their time to the starting address and for the drive back after the move is completed.
2. If one of your moving locations is outside of Durham County, the travel fee is $1.25 per mile, round trip. For example, it is approximately 28 miles from Durham to Raleigh (center city to center city). This equals 56 miles round trip (56 miles X $1.25 = $70). The travel fee for this move would be $70.00.
No deposit is needed to book your move if it is local. All payment takes place on site after the move is completed. We accept check, cash, and card. There is a 3% transaction fee applied to all card payments.
Correctly preparing for your move will greatly help keep costs down and stay in your budget. The better prepared you are for us, the less time it will take. We recommend disassembling any furniture and cleaning/organizing as best as possible before our mover’s arrival. Additionally, having loose items neatly and securely packed into boxes prior to our arrival will prevent our crew from spending time doing this on your behalf. Also, make sure that our crew can easily access your home so that additional hauling (and time) is not required!
Tipping movers is very common in the industry, however this is completely up to you! We recommend you tip based on your overall satisfaction with our service and the friendliness of our moving crew.
Absolutely! If you don’t need our truck you can request 2+ movers based on an hourly rate for your move. The rate for hiring movers without the truck is the same hourly rate regardless because we never charge a truck fee.
1. Yes, we are a fully licensed and insured moving company.
2. Below are the two insurance options you will be able to choose from on the day of the move. The insurance option must be chosen before the move begins.
This lower level of value protection is provided at no additional cost and is included in the hourly rate. However, it only provides minimal protection that is considerably less than the average value of household goods. North Carolina’s regulations state that each individual item is covered at .60 cents per pound unless the full value coverage was selected. For example, if a dining room table that weighed 100 pounds were damaged beyond repair then the max payout would be for 100 pounds or $60.00.
This level of insurance protects your items to their full value on the market today. For example, if a dining room table that was damaged beyond repair was valued at $400.00 then you would be reimbursed for $400.00. Please note, that the moving company reserves the right to repair or reimburse the customer for the cost of repairs if the damaged item is repairable. The cost for the full value coverage is $300 per truck, per load.
1. Yes, we can assist with any long distance move within North Carolina. If you are moving over 35 miles, we will provide you with a binding estimate rather than working off the hourly rate. If you are moving over 35 miles, please contact the Brightleaf Moving office so we can provide you with the binding estimate.
2. We can also assist with out-of-state of moving. We are partnered with a freightliner company called Wildcat Vanlines. Please contact the Brightleaf Moving office for more information on this service.
Our 26-foot box trucks hold approximately 1500square feet of normally furnished living space. That is usually equivalent to an average 3-bedroom home.
A COMPLETELY full truck takes approximately 2.5-3.5 hours to load and 2-3 hours to unload for a crew of 2 movers. We recommend a 3-man crew to save time and money, if your move will completely fill up a truck. A truck that is not full will take less time. Please keep in mind this is estimate is based off of industry averages. Some variables such as stairs, long-walks, and elevators can cause the load/unload to take longer than the industry average.
We strongly recommend going with 2 trucks and a 4-man team for a home that is 2000sqft or more. Please be aware that a 26ft truck holds roughly 1500-1800 square feet of normally furnished living space. If the drive distance is 15 minutes or more from point A to point B. Taking multiple trips on the hourly clock can end up costing more money if everything did not fit in one truckload.
Absolutely! It will cost $250 a night, per truck. The maximum length we can hold your items for is 5 days.
As licensed movers we are unable to move hazardous or combustible items (hairspray, flammable cleaning products, guns, propane tanks, any type of aerosol cans, etc). We also cannot move jewerly, small loose/unpacked items, unpacked lamps, plants, liquids/alcohol.
Unfortunately, licensed movers cannot drill in or out of walls due to liability issues. However, we can take the TV off the mount but we cannot unmount the TV mount from the wall.
This is no problem at all! We can accommodate any requests on the spot regarding furniture placement.
Absolutely! Our movers are prepared to move during any weather condition. We are equipped with all necessary supplies to keep your things safe. To save time (and reduce costs) we recommend that you clear the entry ways in preparation for our arrival. However, please be aware that weather conditions may increase the total time to complete a move. Our movers are trained to be as efficient as possible though! If the movers need to stop the moving process because the weather conditions are to severe, that time will be off the hourly clock.
1. We will always cover furniture with moving blankets for protection during transit, once on the truck. This standard way of moving will protect your items and will be the most time-efficient way of moving. However, if you prefer to have specific furniture wrapped in a blanket and then plastic wrapped before moving it into the truck, then please let us know beforehand. We will provide plastic wrap in these situations free of charge. We do not assume you want plastic wrap initially because that does add time to the hourly rate and we want to be as efficient as possible.
2. We cater to a wide range of clientele, with different needs. We never assume that a customer wants everything in their home wrapped. With apartment moves, customers typically prefer for us to load the item(s) as-is into the truck and then protect them with moving pads for transit. This standard way of moving will shave time off of the hourly clock. For larger moves, we typically rely on the customer to make the decision on how they want their items protected. We allow the option for the standard way of moving or the prep day option.
3. For homes over 2000 square feet, we offer a prep day option at a discounted rate. This service would take place on a day prior to the move and offers an additional level of protection on your items. This day would fully be dedicated to prepping and wrapping for your upcoming move. Please contact the Brightleaf Moving office for more information about this. The reason we offer the discount is that we think that it is in both of our best interests to take the appropriate amount of time to protect your inventory without overloading the crew with tasks on the day of the move.
Absolutely! We can disassemble and reassemble all furniture that is needed.
We can move the appliance(s) but we DO NOT unhook/reattach water lines for Washers, Fridges, or any other items that connect to water lines within your home
1.Please make sure that all appliances are dry, empty, and disconnected from any water, electrical, or gas connector. We will cover your appliances in moving blankets to prevent any scratching. Thawing out a freezer before our arrival is very important as it prevents leaking onto your other treasured items!
2. Before moving day, your washer and dryer must be completely disconnected. All utility service supplies (gas, electric, water) must be shut off and disconnected from the washer and dryer before they are moved. This includes switching off any electric breakers and shutting off any gas supply valves behind gas dryers. When you disconnect the water supply behind the washer and dryer, the drain hose should be removed from its standpipe.
3. Be careful when pulling your dryer out from the wall. There may be hidden electrical, gas supply lines or vents still connected. Your unit may have a flexible or solid vent pipe still secured by a clamp or screws. Remove these first before proceeding to move your dryer out from the wall.
We recommend packing everything room by room & labeling your items. Mark anything breakable with a “fragile” marking, and keep these items separate so we can handle them with extra care.
For items like dinnerware, ceramics, and glassware, it is a good idea to wrap individual items in newspaper, bubble wrap, or similar packing materials, filling interior spaces with extra material. Place all items in a sturdy box, with extra packing material between each item and in all empty spaces. Protect glass in picture frames with cardboard, then wrap them with newspaper or craft paper.
When moving electronics (televisions, stereo systems, etc.) it is ideal to pack them in their original packaging. This will guarantee a snug fit. We also recommend marking electronics as fragile and setting them aside so we know to move them with extra care.
That is totally up to you! We are here to assist you with all your moving needs. You determine how much you want us to move. We highly recommend you focus only on packing. Making sure everything is ready and packed will guarantee a smooth transition into your new home. This will also ensure that your move is as affordable as possible!
Absolutely! Learn more about Packing
Yes, emptying your furniture of all belongings will help ensure our movers transport your items safely to their new destination. Please empty all drawers and cabinets, and if possible, disassemble any large or heavy pieces. At Brightleaf Moving, our experts can help you disassemble and reassemble furniture when needed, and we will wrap and secure each piece for safe and secure transport.