IT Support

Learn about the skills and qualifications needed for a career as a help desk technician, IT support specialist or similar, and how these roles keep organizational technology systems running smoothly.

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Explore popular IT support courses

Skills you'll gain: Computer Networking, Network Architecture, Network Model, Networking Hardware, Network Analysis, Computer Architecture, Critical Thinking, Problem Solving, Communication, Human Computer Interaction, Network Security, Linux, System Security, Cloud Computing, Computer Programming, Customer Support, Cryptography, Leadership and Management, Operating Systems

Skills you'll gain: Cloud Computing, Cloud Storage, Computer Networking, Customer Success, Operating Systems, Cloud Applications, Leadership and Management, System Security, Strategy and Operations, Cloud Infrastructure, Computer Programming, Cyberattacks, Customer Support, Databases, Networking Hardware, Cloud Platforms, Cryptography, DevOps, IBM Cloud, Information Technology, Network Architecture, Network Security, Security Engineering, Software Engineering

Skills you'll gain: Cloud Computing, Computer Architecture, Data Management, Network Security, Operating Systems

IT support covers a wide variety of skills and industries, from data analysis to customer service and beyond. With so many options and opportunities available, it can be tricky to know where to start. On Coursera, you'll find expert resources to support your goals, whether you're just starting out or are ready to take the next step in your career. Explore IT support topics, including:

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