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Video: Mother of 13-year-old who died after sip of Costa hot chocolate blasts chain for treating allergy training 'as a tick-box exercise' after coroner judged staff had failed to 'follow processes in place'

Hannah Jacobs' family arrive for final day of inquest. This comes as the manager of Costa where the 13-year-old died after drinking 'soya milk' hot chocolate says he didn't have a problem with employees using Google...

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Video: Family of Hannah Jacobs seen arriving at last day of inquest

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