Finance & economics | They know their customers

The state of America’s community banks

Don’t write off the admirable bantamweights of the industry

Facial-recognition technology
|WASHINGTON, DC

THE CLASS of the guests reflects the clout of the hosts. In a posh Washington hotel, two powerful visitors—first Maxine Waters, the Democrat who chairs the House of Representatives’ financial-services committee, and then Mike Crapo, the Republican head of the Senate banking committee—address a roomful of well-breakfasted bankers. After the speeches and a few polite but pointed questions, the bankers head to lobby Capitol Hill.

This article appeared in the Finance & economics section of the print edition under the headline “They know their customers”

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