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Mechanical & Automatic Watch Servicing
Checklist
Our expert watchmakers perform an in-depth series of checks to make sure your timepiece returns to you in tip-top condition:
- Check the case and the bracelet or strap.
- Detach the bracelet or strap, open the case and remove the stem, crown, seals and movement.
- Reset the stem and crown, and check the winding mechanism.
- Examine the working of the hands, calendar functions and rotor, if fitted.
- Inspect and adjust the escapement.
- Fully disassemble the case and inspect the movement and parts.
- Replace any worn or damaged parts.
- Carefully clean all the parts in specialist chemical baths, using automated cleaning machines.
- Reassemble the movement, fine-tuning it in line with brand specifications.
- Lubricate the movement, if using fine oils and greases, and check the escapement.
- De-magnetise, regulate and check the timing of the movement to brand standards, using specialist Swiss timing equipment.
- Refit the dial and hands, and clean the case and bracelet using ultrasound technology.
- Replace the case seals, if necessary, and refit the movement and bracelet or strap.
- Check the timekeeping and adjust it, where required, using timing equipment.
Once we’ve completed these steps, we test the timepiece on a wrist simulator for three to four-and-a-half hours to make sure the automatic winding system is running smoothly. The watch’s power reserve is then tested statically for 24 hours, dial down, and the rate checked, until the power has run down in the dial up position. This final inspection before we return your watch to you is critical, because, after that, it’s guaranteed for 12 or 24 months, depending on the brand.
Book an appointment online
Please select the brand of watch to book an appointment
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Contact Us
If you can’t find what you’re looking for, our client support team who will be happy to assist you with any questions you have.
Find Out More![goldsmiths store Leicester](/medias/gs-leicester-showroom.jpg?context=bWFzdGVyfHJvb3R8MTc2NDM2fGltYWdlL2pwZWd8YURBMEwyZzBNUzg0T0RVeE5UUTFORGc1TkRNNExtcHdad3xmNzNmM2VmOTIxYjc5MmI5NThkZWEzMWE0N2FmNmQ3YzBiNjI0ZDI0ZTVkOWNlNThlZWM2NGM5ODY5ZGJmOWI2&imwidth=640)
Store Locator
You can visit us if you’d prefer to discuss your required service in-person. Use our Store Locator tool to locate your nearest store.
Go to Store Locator![goldsmiths care service for watches and jewellery](/medias/gs-care-2020.jpg?context=bWFzdGVyfHJvb3R8MTgzNDB8aW1hZ2UvanBlZ3xhRGM1TDJneVlTODRPRFV4TlRRMk16UXhOREEyTG1wd1p3fGE5OWI4N2I4YmQ1MTkwMGI3NTBiY2NhMTQ1M2MwYTJjMTdiMzdmOTgxZjQ5Y2IwMjNmODJlNzdiMzUwODAyYTY&imwidth=640)
Goldsmiths Care
If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.
Find Out More© 2024 Goldsmiths
Goldsmiths is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secure Trust Bank PLC trading as V12 Retail Finance and PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status, minimum spend applies. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.
*Next day delivery available on most items. See product pages for more information.