Last year, AdventHealth opened their offsite emergency room department at FLAMINGO CROSSINGS Town Center, establishing a first-of-its-kind health care experience. To help prepare for the opening of the facility, Disney Institute and AdventHealth deepened their longstanding relationship to bring a new level of service to health care within their community. Prior to the grand opening of AdventHealth’s ER at FLAMINGO CROSSINGS Town Center, the staff received training from Disney Institute in insights and best practices that have been used to provide exceptional service to Guests at The Walt Disney Company’s parks and resorts Disney Institute’s relationship with AdventHealth dates back more than 15 years, as Disney Institute has helped reimagine the patient's health care experience. Since then, AdventHealth continues to utilize concepts and insights from Disney Institute to train and develop their staff, ensuring exceptional health care service for each patient. Learn more about the work we’ve done with AdventHealth at: https://lnkd.in/g2QvZF9c Explore AdventHealth ER at FLAMINGO CROSSINGS Town Center at: https://lnkd.in/gDJyuf_A #DisneyInstitute #QualityService
Disney Institute
Professional Training and Coaching
Lake Buena Vista, Florida 178,767 followers
About us
Disney Institute offers professional development and training to help others learn the Disney approach to customer experience. Our expertise is rooted in Disney's time-tested business insights and core areas of focus, including leadership excellence, quality service, and employee engagement (workplace culture). Whether it’s individuals, teams or entire organizations, Disney Institute helps train professionals and collaborate with organizations around the world to help them improve their own customer experience. What makes us different? We take you well beyond learning textbook theory... to be able to benchmark proven best practices directly from a world-renowned business leader. Our learning experiences at Disney destinations include field experiences outside of the classroom into the business operations of Disney Parks and Resorts to explore our “living laboratory.” Participants are able to observe firsthand how our methodologies are operationalized in real life, and how they can be adapted or applied to any industry. Learn more: http://bit.ly/2QGZjKP
- Website
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http://www.disneyinstitute.com/?CMP=SOC-DI-LinkedIn-Profile
External link for Disney Institute
- Industry
- Professional Training and Coaching
- Company size
- 10,001+ employees
- Headquarters
- Lake Buena Vista, Florida
- Type
- Public Company
- Specialties
- Professional Development, Professional Training, Custom Engagements, Organizational Initiatives, Professional Coaching, Consulting, Business Coaching, Business Consulting, Customer Service Training, Leadership Training, Talent Development, and Organizational Development
Locations
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Primary
PO Box 10,000
Lake Buena Vista, Florida 32830, US
Employees at Disney Institute
Updates
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Trust is a key element within successful organizations. Exceptional leaders create an environment of trust for their employees, encouraging open communication and collaboration across their entire organization. 🤝 Learn how to transform your leadership skills and build trust within your organization by registering for Disney's Approach to Leadership Excellence at: https://lnkd.in/evdsXK54 #DisneyInstitute #LearnWithDisney #Leadership #ProfessionalDevelopment
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Each year Walt Disney World Resort recognizes nonprofit organizations that are bringing joy, happiness, and magic to families through monetary donations called Disney Grants. Recently, the seven 2024 Disney Grants recipients were surprised with the news of a $500,000 donation at a special performance of the Hoop-Dee-Doo Musical Revue at Disney's Fort Wilderness Resort. Before they were surprised with the news, they started the day by attending a Disney Institute training session in our immersive learning space at Disney's Contemporary Resort. The session provided insights around the power of intentionality and delivering exceptional service experiences. Upon completion of the session, participants earned their ears during a graduation ceremony. Congratulations to the 2024 Disney Grant recipients! We are grateful for all of the work you do in our community. Learn more about this year's 2024 Disney Grant recipients here: https://lnkd.in/eDat2Tpy. #DisneyInstitute #LearnFromDisney #ProfessionalDevelopment
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Explore our immersive learning space when you join us at Walt Disney World for one of our Professional Development Courses. From inclusive design to collaborative learning elements, venture into an exciting learning experience when you register at: https://lnkd.in/ePDTTNK5 Our Professional Development Courses are proudly sponsored by ODP Business Solutions. #DisneyInstitute #ProfessionalDevelopment #ImmersiveLearning
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We are thrilled that our Vice President, Timo Gorner, was included in this year’s lineup of speakers at ScIC Science is Cool by PocketLab, featuring Disney Imagination Campus. Thank you for including us in this incredible event! Looking to learn how Disney thinks about 'leadership'? See our leadership course offerings by visiting https://lnkd.in/evdsXK54. #DisneyInstitute #ScIC14 #Leadership
Last week, Disney Institute was invited by our friends at Disney Imagination Campus to be part of this year's ScIC Science is Cool by PocketLab at Epcot. This amazing daylong virtual event provided a packed agenda for K-12 educators from across the country and around the world, and we were thrilled to provide Walt Disney World as the backdrop. In conversation with Dave Bakker, I shared some thoughts around the concept of 'leadership' and how we here at Disney think about it - and how we define it very broadly. We also talked about classrooms being organizations in their own right, what that means for teachers as leaders, and what some simple yet powerful tools are for value-driven leadership. Of course, we had Mickey Mouse stop by to provide his support and to commemorate the moment with a special statue. Thank you to all the teachers and educators out there. You make a difference every day! #DisneyInstitute #LearnFromDisney #ProfessionalDevelopment #Leadership
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Impactful leaders know that collaboration is necessary in a successful organization. Take the time to listen to your team to inspire new, innovative ideas. ✨ #DisneyInstitute #WaltWisdom
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Today is National Intern Day! At Disney Institute, we teach that sincere recognition is a powerful and impactful way to show appreciation for your employees. This National Intern Day, we want to show appreciation for our current interns by highlighting them on our website in a dedicated blog post. We are so thankful for all the incredible work our interns do here at Disney Institute. We can't wait to see what they learn and accomplish during their internship program. 🎉 How are you planning on showing appreciation for your interns this National Intern Day? To view our National Intern Day blog post, click here: https://lnkd.in/gW4M4rgs
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On July 23rd, 2024, Science is Cool will host Science is Cool 14, featuring Disney Imagination Campus live from Epcot at the Walt Disney World Resort in Florida. Our Vice President, Timo Gorner, will be speaking about leadership at this year's event. We're excited that he will be included among an amazing lineup of experts across The Walt Disney Company. Visit https://lnkd.in/g4_u8FyH to learn more and register now! ScIC Science is Cool by PocketLab #DisneyInstitute #Leadership #ScIC14
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Any organization can achieve exceptional service when they are intentional about their service design. When we focus on creating customer-centric service standards that empower employees, it opens the door for an exceptional service delivery experience. ⭐️ Learn how to improve your organization’s commitment to delivering exceptional service by registering for Disney’s Approach to Quality Service at: https://lnkd.in/eKr8RkXy #DisneyInstitute #QualityService
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Thriving teams are built when leaders recognize their people as the true keys to success. 🌟 #DisneyInstitute #WaltWisdom