Privacy Policy
Last updated: February 07, 2024
At Live Greatly LLC, (“Live Greatly”, “Company”, “we”, “our” or “us”), we value your trust. We believe in being clear and open about how we collect data related to you when you visit our website at www.livegreatly.co (“Website”), subscribe to our newsletter, interact with us, participate in marketing emails, or engage with any other websites, pages, features, or content we own, operate and/or provide (the “Services”) that direct you to this Privacy Notice (“Privacy Notice”).
This Privacy Notice does not apply to information collected by:
● Us offline or through any other means, including on any other website operated by Company that does not direct you to this Privacy Notice or any third party (including our affiliates and subsidiaries); or
● Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.
This Privacy Notice is designed to help you understand how we collect, use, share and safeguard the information you provide to us and to assist you in making informed decisions when using our Services. Please read this Privacy Notice very carefully.
By accessing and using the Services, you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Notice.
In this Privacy Notice you will find information about:
1. Interpretation and Definitions
2. Children’s Online Privacy Protection Act (“COPPA”)
3. Collecting and Using your Personal Data
4. Tracking Technologies and Cookies
5. Use of your Personal Data
6. How We Share your Personal Data
7. Retention of your Personal Data
8. Transfer of your Personal Data
9. Links to Third Party Websites and Third-Party Providers
10. Your Rights and Choices
11. How To Exercise Your Right(s)
12. Security of your Personal Data
13. Accessibility
14. Changes to This Privacy Notice
15. Other Jurisdictions
16. Notice to Residents of the EU/EEA and the UK
17. Notice to Residents Outside of the United States, EU, EEA and UK
18. Contact Information
1. Interpretation and Definitions
Interpretation. The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions. For the purposes of this Privacy Notice:
Account means a unique account created for you to access our Service or parts of our Service.
Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
Data Controller, for the purposes of the General Data Protection Regulation (“GDPR”, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.)
Device means any device that can access the Services such as a computer, a cellphone or a digital tablet.
Do Not Track (DNT) is a concept that has been promoted by the US regulatory authorities, in particular the U.S. Federal Trade Commission (“FTC”), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
Personal Data or Personal Information is any information that relates to an identified or identifiable individual that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
Service Provider or Third-Party Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Services, to provide the Services on behalf of the Company, to perform services related to the Services or to assist the Company in analyzing how the Services are used. For the purpose of the GDPR, Service Providers/Third-Party Providers are considered Data Processors.
Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Services or from the Services infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.
Under the GDPR "you” can be referred to as the data subject or as the user as you are the individual using the Service.
2. Children’s Online Privacy Protection Act (“COPPA”)
Our Services are not designed for children under 13, and we do not intentionally or knowingly collect Personal Data from users who are under the age of 13 or from other websites or services directed at children. If we discover that a child under 13 has provided us with Personal Data, we will delete such data.
3. Collecting and Using your Personal Data
Types of Data Collected
Personal Data: While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
· Email address
· First name and last name
· Phone number
· Usage Data
Usage Data: Usage Data is collected automatically when using the Services.
Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device.
4. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how you can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Social Media Connectors. Our Website uses social media connectors. They are social media buttons, such as Facebook, Instagram, Pinterest, YouTube and X, you see on our Website or blog posts that allow you to connect and learn more about us and interact with us, our users and marketing partners. We reserve the right to use technological equivalents of Cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.
These third-party social media providers may combine your information with other information they have about you. The Personal Information that is shared with them will be governed by the third-party provider’s privacy policy and will apply to any Personal Information Live Greatly may access through the third-party provider.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies: Cookies: What Do They Do?.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Live Greatly
Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and We only use these Cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Live Greatly
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Live Greatly
Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
Managing Your Cookie Preferences
· You can enable, disable or delete Cookies via your browser settings. To do this, follow the instructions provided by your browser, usually located within the “Help”, “Tools” or “Edit” settings of your browser. Please be aware that if you set disable Cookies on your browser, you may not be able to access secure areas of the Services and parts of the Services may also not work properly (e.g., referral links, preferences, etc.).
The following links are provided for your convenience. Click on the relevant link below to access detailed information regarding Cookie settings. Should your browser not be listed here, you should review the help pages for your specific browser to see what features are offered for adjusting your Cookie settings:
If you use a different browser than those listed above, please refer to your specific browser’s documentation or check out http://www.allaboutcookies.org/browsers/index.html to learn more about different browsers. You can also find out more information about how to change your browser Cookie settings at www.allaboutcookies.org.
Note that if you disable, limit or delete cookies, the Services may not function properly, and this may prevent you from using our Services.
· We do not control interest-based advertising Cookies on the Services. However, many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (“DAA”) or the Network Advertising Initiative (“NAI”), both of which maintain websites where people can opt out of interest-based advertising from their members.
To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/, the DAA of Canada’s opt-out portal available at https://youradchoices.ca/en/tools, or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1.
· Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting https://www.youronlinechoices.eu/.
· The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.
· Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:
"Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
"Limit Ad Tracking" on iOS devices
You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.
5. Use of Your Personal Data
Live Greatly may use Personal Data for the following purposes:
· To provide and maintain our Service, including to monitor the usage of our Service.
· To manage your Account: to manage your registration as a user of the Services. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
· For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
· To contact you: to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
· With your consent, to post your testimonial on our Website.
· To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
· To manage your requests: to attend and manage your requests to us.
to perform marketing or data analysis and to assist us in advertising on third-party websites, mobile apps, and other online services, and to evaluate the success of our advertising campaigns through third-party channels and offline promotional campaigns.
to comply with legal obligations, as part of our general business operations, and for other business administration purposes; and
in very limited circumstances where we believe necessary to investigate, prevent or act regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of this Privacy Notice
6. How We Share Your Personal Data
We may disclose your Personal Information as described below and as described elsewhere in this Privacy Notice.
● Third Party Service Providers. We may share your Personal Information with third party service providers to provide you with the Services that we offer you; to host our Website; to conduct quality assurance testing; to perform marketing and to evaluate the success of our advertising campaigns; for payment processing, to run data analysis; to facilitate creation of accounts; to provide technical support; and/or to provide future services to you. The Service Providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our Services in accordance with their privacy policies.
o Website. We use Squarespace to host our Website. To learn more about their privacy practices, please visit: https://www.squarespace.com/privacy
o Analytics. We may use third-party Service Providers to monitor and analyze the use of our Services. The third-party Service Providers we use include but are not limited to:
▪ Google Analytics - Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
o Email Marketing. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. you may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email We send or by contacting us. The third-party Service Providers for email marketing include but are not limited to:
▪ Mailchimp - Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC. For more information on the privacy practices of Mailchimp, please visit their privacy policy: https://mailchimp.com/legal/privacy/
o Payments. We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The third-party Service Providers we use include but are not limited to:
Paypal Their privacy policy can be viewed at:
https://www.paypal.com/webapps/mpp/ua/privacy-full
· Integrations and Third-Party Services. We integrate third-party Application Programming Interface (“API”) in connection with the Services that we offer you. The information collected by Live Greatly when using the API, is processed in compliance with this Privacy Notice. Information collected by third-party API partners is governed by their privacy policies and Live Greatly does not own or control those third parties.
● For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred. As part of the business transfer process, we may share certain of your Personal Information with lenders, auditors, attorneys and consultants.
· For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
· Other Disclosures. Regardless of any choices you make regarding your Personal Information (as described below), we may disclose Personal Information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights or property, or the rights or property of users of the Services; (d) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person and/or (e) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Notice, or any agreements you may have with us, as applicable.
We may share your Personal Information in the following situations:
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
With other users: when you share Personal Information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
With your consent: We may disclose your Personal Information for any other purpose with your consent.
7. Retention of your Personal Data
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
8. Transfer of your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Notice followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
9. Links to Third Party Websites and Third-Party Providers
As part of the Services, we may provide links to or compatibility with other websites or applications; however, we are not responsible for the privacy practices employed by those websites or the information or content they contain nor are we liable for third party products, services, acts and/or omissions. This Privacy Notice applies solely to information collected by us in relation to the Services and your use of the Services. Therefore, this Privacy Notice does not apply to your use of a third-party website accessed by selecting a link on our Website or via the Services. To the extent that you access or use the Services through or on another website or application, then the privacy policy of that other website or application will apply to such access and/or use. We encourage our users to read the privacy statements of other websites before proceeding to use them.
10. Your Rights and Choices
If applicable privacy laws allow, you may have rights over your Personal Information. This includes, but is not limited to:
Right to Know. You have the right to request disclosure about our Personal Information collection practices during the prior 12 months, including the categories of Personal Information we collected, the sources of the information, our business purposes for collecting or sharing the information and the categories of third parties with whom we shared such information. You may request a copy of the specific pieces of Personal Information we may have collected about you in the last 12 months.
Right to Delete. You may request that we delete (and direct our service providers to delete) your Personal Information, subject to certain exceptions.
Right to Opt-Out. You have the right to opt-out of any ‘sales’ of your Personal Information, if a business is selling your information. For clarity, we do not sell your Personal Information.
Non-Discrimination. You have the right to not be discriminated against for exercising these rights.
You can make the following choices regarding your Personal Information:
1. Access To Your Personal Information. You may request access to your Personal Information by contacting us at the address below. If required by law, upon request, we will grant you reasonable access to the Personal Information that we have about you. We will provide this information in a portable format, if required. Note that California residents may be entitled to ask us for a notice describing what categories of Personal Information (if any) we share with third parties or affiliates for direct marketing.
2. Changes To Your Personal Information. We rely on you to update and correct your Personal Information. Please contact us at the address below immediately if there are any changes to your Personal Information. Note that we may keep historical information in our backup files as permitted by law.
3. Deletion Of Your Personal Information. Typically, we retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law, or as otherwise described in this Privacy Notice. You may, however, request information about how long we keep a specific type of information, or request that we delete your Personal Information by contacting us at the address below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
4. Objection to Certain Processing. You may object to our use or disclosure of your Personal Information by contacting us at the address below.
5. Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include ‘Do Not Track’ instructions.
6. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you communications related to your use of the Services and administrative purposes for reasons such as providing you with updates to this Privacy Notice.
7. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. Please see Section 4 above for additional information.
8. Revocation Of Consent. If you revoke your consent for the processing of Personal Information, then we may no longer be able to provide you Services/ you should not access the Services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address below.
11. How to Exercise your Right(s)
You may enquire about your Personal Information by contacting us as described below in Section 18. Live Greatly will generally respond to all access requests within 30 days of the receipt of all necessary information. We will need to verify your identity before providing you with the Personal Information we hold about you. In circumstances where we are not able to provide access, or if additional time is required to fulfill a request, we will advise you in writing.
Live Greatly may not release certain types of information based upon exemptions specified in applicable laws. Where possible, we will sever the information that will not be disclosed and provide you with access to the remaining information. Should we be unable to provide access to or disclose Personal Information to you, we will provide you with an explanation, subject to restrictions.
In certain circumstances, such as where the request is excessive or unfounded, we may charge you an administration fee for access to your Personal Information. We may also charge for additional copies. We will advise you of any fees before proceeding with a request.
You may learn more about the process or obtain assistance in completing an access request by contacting us as described below. Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name or other account information. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete Personal Information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:
● A completed written notice indicating that you have authorization to act on the consumer’s behalf signed by you and the consumer.
● If you are a business, proof that you are registered with the appropriate Secretary of State to conduct business in that state.
If we do not receive this information, the request will be denied.
12. Security of your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We protect your information from potential security breaches by implementing certain technological security measures; however, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
13. Accessibility
If you are visually impaired, you may access this Privacy Notice through your browser’s audio reader.
14. Changes to This Privacy Notice
We reserve the right to change this Privacy Notice or any agreement you entered into with Live Greatly from time to time. We may notify you of significant changes to this Privacy Notice by sending a notice to the primary email address specified by you or by placing a prominent notice on the Website. The “Last Updated” date refers to the date that the current Privacy Notice was last substantively modified. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.
15. Other Jurisdictions
Personal Information that you submit through the Services may be transferred outside of the jurisdiction in which you live. We also store Personal Information locally on the devices you use to access the Services. Your Personal Information may be transferred to other jurisdictions that do not have the same data protection laws as the jurisdiction in which you initially provided the information. The following provisions may apply to you depending on where you are located.
California. At this time, California Privacy laws (California Consumer Privacy Act, California Privacy Rights Act) do not apply to us, but we will still protect your Personal Information as outlined in this Privacy Policy. If you feel this is incorrect, please contact us at [email protected].
16. Notice to Residents of the European Union, the European Economic Area and the United Kingdom
This Notice is meant to supplement our Privacy Notice. If you reside in the European Union (“EU”) or the European Economic Area (“EEA”), the European Union General Data Protection Regulation (“GDPR”) will apply to how we collect and process your “Personal Data”, which is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.” If you reside in the United Kingdom, the United Kingdom Data Protection Act 2018 (“UK GDPR”) will apply to how we collect and process your Personal Data.
The Personal Data we collect and process, as described in this Privacy Notice, may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.
The data centers for Live Greatly’s Services are located in the United States, and third-party Data Processors operate in many countries around the world. When we collect your Personal Data, we may process it in any of those countries.
We have taken appropriate steps and put safeguards in place to help ensure that your Personal Data remains protected in accordance with this Privacy Notice.
We also require that third-party Data Processor to whom a data transfer is made has appropriate safeguards in place to protect your Personal Data, in compliance with applicable data protection laws. The particular measures used will depend on the Data Processor, and our agreements with them may include but are not limited to the European Commission approved Standard Contractual Clauses and/or the UK International Data Transfer Agreements.
Legal Basis For Processing
We primarily utilize your consent for lawfully using your Personal Data. We may also use your Personal Data lawfully and fairly based on any of the following situations:
● to fulfill a contract that you are a party to, and you requested to enter into;
● to fulfill a compliance obligation we are subject to; or
● our legitimate interests which do not override the rights and freedoms given to you under the GDPR.
In addition to your rights described in our Privacy Notice, you have the following rights:
● Right to be informed – about how your Personal Information is being processed.
● Right of access – to the Personal Information we hold about you. You have the right to request copies of your Personal Information. We may charge you a small fee for this service.
● Right to rectification – to have your Personal Information corrected if it is inaccurate and to have incomplete Personal Information completed. Right to erasure – this means that under certain circumstances, you have the right to request we remove your Personal Information from our system.
● Right to restrict processing – this means that in certain conditions you have the right to restrict processing of your Personal Information.
● Right to data portability – you have the right to request us to transfer the data that we have collected to another organization/ company, or directly to you, under certain conditions.
● Right to object – this means that under certain conditions, you have the right to object to the processing of your Personal Information.
● Rights in relation to automated decision making and profiling – this means that under certain circumstances you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
How to Exercise your Right(s)
We will not discriminate against you for exercising your rights. You may exercise your rights about your Personal Data by contacting us as described below in Section 18.
Once we receive your request, we will need to verify your identity before providing you with the Personal Data we hold about you. Typically, we will respond to your request within thirty (30) days. If we are unable to verify your identity, complete your request or if additional time is required to fulfill a request, we will notify you in writing.
Live Greatly may not release certain types of information based upon exemptions specified in applicable laws. Where possible, we will sever the information that will not be disclosed and provide you with access to the remaining information. Should we be unable to provide access to or disclose Personal Data to you, we will provide you with an explanation, subject to restrictions. In certain circumstances, such as where the request is manifestly unfounded, excessive or repetitive, we may charge you a reasonable fee. We will advise you of any fees before proceeding with a request.
Withdrawal of Your Consent
If we used consent to lawfully and fairly use your Personal Data, you may withdraw your consent at any time by contacting us as described below. Doing so may prevent you from accessing the Website. In some cases, we may limit or deny your request to withdraw consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. If you unsubscribe from the promotional emails you will still receive emails regarding your account.
To withdraw your consent, contact us at: [email protected].
Retention of Personal Data
As we are committed to the privacy of your Personal Data, we only hold on to Personal Data for as long as we need it to provide Services to you. We may retain limited Personal Data to meet legal or compliance obligations our Company must meet. You can request further details of retention periods for different aspects of your Personal Data by contacting us.
How to Lodge a Complaint
If you are in the EU or the EEA and have a complaint about how we use your Personal Information, you have the right to lodge a complaint with a supervisory authority. A list of the Data Protection Authorities and their contact information can be found here: Our Members | European Data Protection Board (europa.eu).
If you reside in the UK and have a complaint about how we use your Personal Information, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”). You can find additional information on how to do so here: Make a complaint | ICO
17. Notice to Residents Outside of the United States, EU, EEA and UK
Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. If you are located outside of the United States, the EU, the EEA or the UK, please be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage in the United States. We will protect the privacy and security of Personal Information according to this Privacy Notice regardless of where it is processed or stored.
18. Contact Us
If you have any questions comments, or complaints concerning our privacy practices, please contact us by sending an email to [email protected]. We will attempt to respond to your request and to provide you with additional privacy-related information.