Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.
- Bulk Mail Technician
- Clerk
- Distribution Clerk
- Part Time Flexible Clerk (PTF Clerk)
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- Postal Clerk
- Sales and Distribution Clerk
- Sales and Service Associate (SSA)
- Window Clerk
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- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Cash money orders.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
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- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Cash money orders.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Keep money drawers in order, and record and balance daily transactions.
- Obtain signatures from recipients of registered or special delivery mail.
- Order retail items and other supplies for office use.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
- Receive letters and parcels, and place mail into bags.
- Register, certify, and insure letters and parcels.
- Rent post office boxes to customers.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Transport mail from one work station to another.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
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- Arrange insurance coverage.
- Assist individuals with paperwork.
- Calculate shipping costs.
- Collect deposits, payments or fees.
- Deliver items.
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- Arrange insurance coverage.
- Assist individuals with paperwork.
- Calculate shipping costs.
- Collect deposits, payments or fees.
- Deliver items.
- Execute sales or other financial transactions.
- Explain regulations, policies, or procedures.
- Load materials or equipment.
- Maintain financial or account records.
- Obtain written authorization to perform activities.
- Order materials, supplies, or equipment.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Prepare outgoing mail.
- Receive shipments.
- Refer customers to appropriate personnel.
- Respond to customer problems or complaints.
- Sell products or services.
- Sort mail.
- Store items.
- Verify shipping documentation.
- Weigh parcels to determine shipping costs.
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- Administration (Air Force - Enlisted)
- Administration (Space Force - Enlisted)
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- Enlisted Aviation Logistician (Marine Corps - Enlisted)
- Expeditionary Logistics Specialist (Navy - Enlisted)
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- Administration (Air Force - Enlisted)
- Administration (Space Force - Enlisted)
- Administration Apprentice (Air Force - Enlisted)
- Administration Apprentice (Space Force - Enlisted)
- Administration Craftsman (Air Force - Enlisted)
- Administration Craftsman (Space Force - Enlisted)
- Administration Helper (Air Force - Enlisted)
- Administration Helper (Space Force - Enlisted)
- Administration Journeyman (Air Force - Enlisted)
- Administration Journeyman (Space Force - Enlisted)
- Administration Manager (Air Force - Enlisted)
- Administration Manager (Space Force - Enlisted)
- Administration Superintendent (Air Force - Enlisted)
- Administration Superintendent (Space Force - Enlisted)
- Conversion NEC LS Logistics Specialist Basic (Navy - Enlisted)
- Conversion NEC LSS Logistics Specialist (Submarines) (Navy - Enlisted)
- Courier (Air Force - Enlisted)
- Courier (Space Force - Enlisted)
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- Enlisted Aviation Logistician (Marine Corps - Enlisted)
- Expeditionary Logistics Specialist (Navy - Enlisted)
- Independent Duty Postal Clerk (Navy - Enlisted)
- Logistics Manager (Navy - Enlisted)
- Logistics Specialist (Navy - Enlisted)
- Logistics Specialist (Submarine) (Navy - Enlisted)
- Logistics Specialist Postal Basic (BL-1) (Navy - Enlisted)
- Military Postal Clerk (Navy - Enlisted)
- Postal (Air Force - Enlisted)
- Postal Clerk (Coast Guard - Enlisted)
- Postal Clerk (Marine Corps - Enlisted)
- Postal Clerk (Navy - Enlisted)
- Postal Clerk (PC) Tracking NEC (Navy - Enlisted)
- Postal Clerk Basic (Navy - Enlisted)
- Postal Officer (Marine Corps - Warrant Officer only)
- Postal Officer (Navy - Commissioned or Warrant Officer)
- Storekeeper (Coast Guard - Enlisted)
- Yeoman (Submarine) (Navy - Enlisted)
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