Need to change or cancel an appointment? Find everything you need to know on how to rebook for a better time.
If you booked online
For eye tests that have been booked online, you’ll find a link to cancel or amend your appointment in your booking confirmation email from appointment@notification.specsavers.co.uk.
Simply click the button below to copy the address that sent your confirmation email. Then, paste the address into your inbox's search bar to find the email.
If you booked in-store or over the phone
Just get back in touch with the store and you can cancel your appointment over the phone or in person.
If you booked a hearing appointment
Hearing appointments cannot currently be cancelled online, so you will need to contact your store.
What other parts of my booking can I amend?
You can only amend the date and the time of your appointment. If, after a completed booking, you need to change the type of appointment or even the store that you have selected, you will have to cancel the current appointment and make a new booking.
