Need assistance? We’re just a phone call away.
Routing Number: 321075866
Home Loan Help Desk
New mortgage inquiries: 888-750-4124
For those outside the U.S.: 510-251-6010
Home Loan Servicing:
Assistance with existing mortgages: 866-894-8186
- Payments
- Auto-Draft Payments
- Mortgage Payoffs
- Escrow
For those outside the U.S.: 510-251-6015
Debit Cards
To report a lost or stolen ATM/Debit card: 800-472-3272
For those outside the U.S.: 614-564-3075
To activate/assign a PIN to a new ATM/Debit card or to change an existing PIN: 800-992-3808
For those outside the U.S.: 614-564-3074
Credit Cards
To report a lost or stolen credit card: 866-633-9958
For those outside the U.S.: 701-461-1878 (call collect)
To report a lost or stolen VISA HELOC credit card: 800-234-5354
For Everything Else
Call Center (24-hour service): 800-782-8782
For those outside the U.S.: 510-251-6000
Online Banking Department: 800-782-8782, Option 3
Secure Fax Number: 415-522-5160
To send and receive secure emails
If you are a Spectrum Credit Union member and need to send or receive sensitive account information, please log in to PC Access and click on “Secure Email” to transmit your message via Secure Email.
Shipping Address:
Spectrum Credit Union
2300 Clayton Road, Suite 700
Concord, CA 94520
Mailing Address:
Spectrum Credit Union
P.O. Box 4107
Concord, CA 94524
How can we help you?
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