Contact Us
ThermoWorks
741 E. Utah Valley Dr.
American Fork, UT 84003
Toll Free: 800-393-6434
Phone: 801-756-7705
Fax: 801-756-8948
ThermoWorks will be closed July 4, 2024
Office Hours: Monday–Friday, 6:00 a.m. to 6:00 p.m.; Saturday, 8:00 a.m. to 5:00 p.m.; Mountain Time
Retail Store Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m.; Mountain Time
Chat hours: Monday–Friday, 8:00 a.m. to 5:00 p.m.; Mountain Time
Phones are not answered outside those hours or on U.S. Holidays, though you may leave a message.
Email messages are typically answered within an hour during our regular office hours.
CUSTOMER CARE
Any of these people can help you with an order or a product selection.
![melissa](/https/www.thermoworks.com/content/images/emp/500x500_employee_melissa-cc.jpg)
Customer Care Manager
![anthony](/https/www.thermoworks.com/content/images/emp/500x500_employee_anthony-cc.jpg)
Customer Care, BBQ Specialist
![beverly](/https/www.thermoworks.com/content/images/emp/500x500_employee_beverly.jpg)
Customer Care
![marianne](/https/www.thermoworks.com/content/images/emp/500x500_employee_marianne.jpg)
Customer Care
![charles](/https/www.thermoworks.com/content/images/emp/500x500_employee_charles_l.jpg)
Customer Care
![adam](/https/www.thermoworks.com/content/images/emp/500x500_employee_adam-cc.jpg)
Customer Care
![shawna](/https/www.thermoworks.com/content/images/emp/500x500_employee_shawna-cc.jpg)
Customer Care
![triscilla](/https/www.thermoworks.com/content/images/emp/500x500_employee_triscilla.jpg)
Customer Care
![maren](/https/www.thermoworks.com/content/images/emp/500x500_employee_maren-ccb.jpg)
Corporate Receptionist
COMMERCIAL SALES
INSIDE SALES
![chase](/https/www.thermoworks.com/content/images/emp/500x500_employee_chase.jpg)
Inside Sales Manager
![diane](/https/www.thermoworks.com/content/images/emp/500x500_employee_diane.jpg)
Sales & Trade Show Coordinator
![charlie](/https/www.thermoworks.com/content/images/emp/500x500_employee_charlie_o.jpg)
Commercial Sales
![kristin](/https/www.thermoworks.com/content/images/emp/500x500_employee_kristin.jpg)
Commercial Sales Engineer
![mark](/https/www.thermoworks.com/content/images/emp/500x500_employee_mark_o.jpg)
Commercial Sales
![taylor](/https/www.thermoworks.com/content/images/emp/500x500_employee_taylor-cs.jpg)
Commercial Sales
![wes](/https/www.thermoworks.com/content/images/emp/500x500_employee_wes_g-ts.jpg)
Commercial Sales
![dre](/https/www.thermoworks.com/content/images/emp/500x500_employee_dre.jpg)
Commercial Sales Assistant
KEY ACCOUNTS
TECHNICAL SUPPORT
![wesley](/https/www.thermoworks.com/content/images/emp/500x500_employee_wesley.jpg)
Technical Support Manager
![josh](/https/www.thermoworks.com/content/images/emp/500x500_employee_josh-ts.jpg)
Repairs Lead
![Rob](/https/www.thermoworks.com/content/images/emp/500x500_employee_rob.jpg)
Technical Support
![mike](/https/www.thermoworks.com/content/images/emp/500x500_employee_mike_m.jpg)
Technical Support
![sharon](/https/www.thermoworks.com/content/images/emp/500x500_employee_sharon_t-t.jpg)
Technical Support
![Alan](/https/www.thermoworks.com/content/images/emp/500x500_employee_alan.jpg)
Technical Support
![Dan](/https/www.thermoworks.com/content/images/emp/500x500_employee_dan.jpg)
Technical Support, BBQ Specialist
![zack](/https/www.thermoworks.com/content/images/emp/500x500_employee_zack-ts.jpg)
Technical Support
![triston](/https/www.thermoworks.com/content/images/emp/500x500_employee_triston-ts.jpg)
Technical Support
![jocelyn](/https/www.thermoworks.com/content/images/emp/500x500_employee_jocelyn-ts.jpg)
Technical Support
![brandon](/https/www.thermoworks.com/content/images/emp/500x500_employee_brandon-ts.jpg)
Technical Support
![gary](/https/www.thermoworks.com/content/images/emp/500x500_employee_gary-ts.jpg)
Technical Support
![jim](/https/www.thermoworks.com/content/images/emp/500x500_employee_jim-ts.jpg)
Technical Support
![noemy](/https/www.thermoworks.com/content/images/emp/500x500_employee_noemy-ts.jpg)
Technical Support
![Derek](/https/www.thermoworks.com/content/images/emp/500x500_employee_derek-ts.jpg)
Technical Support
![Danielle](/https/www.thermoworks.com/content/images/emp/500x500_employee_danielle-ts.jpg)
Technical Support
![Dakota](/https/www.thermoworks.com/content/images/emp/500x500_employee_dakota-ts.jpg)
Technical Support
![Jaron](/https/www.thermoworks.com/content/images/emp/500x500_employee_jaron-ts.jpg)
Technical Support
![valeria](/https/www.thermoworks.com/content/images/emp/500x500_employee_valeria.jpg)
Technical Support
CALIBRATION SERVICES
WAREHOUSE
We think it's a good idea you see who packs your orders.
![lori](/https/www.thermoworks.com/content/images/emp/500x500_employee_lori.jpg)
Warehouse Manager
![andrew](/https/www.thermoworks.com/content/images/emp/500x500_employee_andrew-wh.jpg)
Assistant Warehouse Manager
![julia](/https/www.thermoworks.com/content/images/emp/500x500_employee_julia.jpg)
Shift Lead
![marnie](/https/www.thermoworks.com/content/images/emp/500x500_employee_marine.jpg)
Shift Lead
![kaylene](/https/www.thermoworks.com/content/images/emp/500x500_employee_kaylene.jpg)
Fulfillment
![mark](/https/www.thermoworks.com/content/images/emp/500x500_employee_mark_a.jpg)
Fulfillment
![chase](/https/www.thermoworks.com/content/images/emp/500x500_employee_chase-wh.jpg)
Fulfillment
![rafael](/https/www.thermoworks.com/content/images/emp/500x500_employee_rafael-wh.jpg)
Fulfillment
![zach](/https/www.thermoworks.com/content/images/emp/500x500_employee_zach.jpg)
Fulfillment
![micaela](/https/www.thermoworks.com/content/images/emp/500x500_employee_micaela.jpg)
Fulfillment
![tyler](/https/www.thermoworks.com/content/images/emp/500x500_employee_tyler-w-wh.jpg)
Fulfillment
![sheila](/https/www.thermoworks.com/content/images/emp/500x500_employee_sheila-wh.jpg)
Fulfillment
![wendy](/https/www.thermoworks.com/content/images/emp/500x500_employee_wendy-wh.jpg)
Fulfillment
![Holly](/https/www.thermoworks.com/content/images/emp/500x500_employee_holly-wh.jpg)
Fulfillment
![Josh](/https/www.thermoworks.com/content/images/emp/500x500_employee_josh-wh23.jpg)
Fulfillment
![Chrystian](/https/www.thermoworks.com/content/images/emp/500x500_employee_chrystian-wh.jpg)
Fulfillment
MARKETING
![scott](/https/www.thermoworks.com/content/images/emp/500x500_employee_scott.jpg)
VP of Marketing
Consumer Segments
![kyle](/https/www.thermoworks.com/content/images/emp/500x500_employee_kyle_h-m.jpg)
Marketing Manager
Consumer Segments
![michael](/https/www.thermoworks.com/content/images/emp/500x500_employee_michael-mktg.jpg)
Marketing Manager
Commercial Market Segments
![andrea](/https/www.thermoworks.com/content/images/emp/500x500_employee_andrea-mktg.jpg)
Sr. Affiliate Marketing Manager
![terral](/https/www.thermoworks.com/content/images/emp/500x500_employee_terral4.jpg)
eCommerce
![martin](/https/www.thermoworks.com/content/images/emp/500x500_employee_martin.jpg)
Culinary Editor
![markus](/https/www.thermoworks.com/content/images/emp/500x500_employee_markus.jpg)
Marketing & Graphic Design
![emma](/https/www.thermoworks.com/content/images/emp/500x500_employee_emma-mktg.jpg)
Email Specialist/Designer
![stewart](/https/www.thermoworks.com/content/images/emp/500x500_employee_stewart-mkt.jpg)
Copywriter/Email Marketer
![jess](/https/www.thermoworks.com/content/images/emp/500x500_employee_jess.jpg)
Graphic Designer
![zoe](/https/www.thermoworks.com/content/images/emp/500x500_employee_zoe.jpg)
Senior Photographer/Videographer
![ben](/https/www.thermoworks.com/content/images/emp/500x500_employee_ben-mkt.jpg)
Photographer/Videographer
![grant](/https/www.thermoworks.com/content/images/emp/500x500_employee_grant-f-mkt.jpg)
Paid Search Manager
![megan](/https/www.thermoworks.com/content/images/emp/500x500_employee_megan-mkt.jpg)
Social Media & Community Manager
PRODUCT DEVELOPMENT
ACCOUNTING/PURCHASING
ADMINISTRATIVE
![tom](/https/www.thermoworks.com/content/images/emp/500x500_employee_tom_f.jpg)
Executive VP
Commercial Market Segments
![chris](/https/www.thermoworks.com/content/images/emp/500x500_employee_chris.jpg)
Executive VP
Finance & Operations
![cynthia](/https/www.thermoworks.com/content/images/emp/500x500_employee_cynthia.jpg)
Senior Director of Human Resources
![adam](/https/www.thermoworks.com/content/images/emp/500x500_employee_adam.jpg)
Director of Quality
![ben](/https/www.thermoworks.com/content/images/emp/500x500_employee_ben-nsd.jpg)
Systems Developer
![val](/https/www.thermoworks.com/content/images/emp/500x500_employee_val.jpg)
Director of Customer Satisfaction and Training
![hannah](/https/www.thermoworks.com/content/images/emp/500x500_employee_hannah-cs.jpg)
Customer Satisfaction Specialist
![Taylor](/https/www.thermoworks.com/content/images/emp/500x500_employee_taylor.jpg)
Customer Satisfaction Specialist
![Brad](/https/www.thermoworks.com/content/images/emp/500x500_employee_brad-csl.jpg)
Customer Satisfaction Specialist
![randy](/https/www.thermoworks.com/content/images/emp/500x500_employee_randy-2019.jpg)
President & CEO