11,271 total
That the person helping me,Pamela Jordan did everything she could do to make sure I got all the benefits my plan provides. Also to anyone reading this I highly recommend her if you're looking to get the most out of your health care
Date of experience: August 14, 2024
I spoke with Shannon Sinclair. She was amazing!! She answered every question or concerns I had. She truly made my experience a joy. She took all the time I needed to have complete confidence in the process. Customer service is critical component when someone is making these decisions. The policies available are great and Customer service on spot.
Date of experience: August 21, 2024
Had the best experience! My husband recently was awarded disability and I was struggling to get his coverage straight. Medicare is a whole new ball game and Shaun (Sr) helped me every step of the way. He walked us through everything. Made sure all my husband's meds will be covered and the coverage he needs due to his disability. I can not express how much that meant. Thank you Shaun for taking care of my husband and doing right by him!
Date of experience: August 19, 2024
The process was easy, pleasent, and informative. The representative was great! Knowledgable, professional, patient, and kind. I am impressed by her efforts to find what I needed and explain it thoroughly.
Date of experience: August 22, 2024
Follow through with customer and let them know that they have the insurance. Assuming that I am computer and cell phone literate would be a mistake. It wasn’t your personnel that caused a problem it was my ignorance. I know nothing about insurance and I remember when you met face to face and worked the problems out.
Date of experience: August 06, 2024
Reply from ClearMatch Medicare
I'm so sorry you had a bad experience with us. Would you be able to give me more information about what went wrong? One of our supervisors will look into your concerns and follow-up as necessary.
Great information and knowledge! Shares their experiences, provides you options and pros/cons of each option. Fully endorse them and plan to leverage their expertise in the future.
Date of experience: August 14, 2024
My experience was great because rep Oscar took the time to provide me detailed information, so I could choose a plan I know would work best for me.
Date of experience: August 21, 2024
Rhonda was very knowledgeable and thorough. She explained everything in an understandable manner. She spent about 90 minutes ensuring that I understood each portion of the process.
Date of experience: August 21, 2024
I was very happy with the Medicare coverage that Lydia proposed and explained very well the different options that were available!
I feel very comfortable with my new coverage.
Thank you
Date of experience: August 20, 2024
Good prompt service. Answered questions, returned calls. Polite and thorough. Andre Sanders was helpful and patient and professional.
Date of experience: August 23, 2024
My representative, Virginia Wolak, was extremely helpful during the whole process of setting up my revised healthcare plans. She was very personable and assisted me with decision making for the numerous available options. The service that she provided is truly an invaluable asset to those trying to navigate the Medicare maze!!
Date of experience: August 21, 2024
I needed help with finding a plan for September. I spoke with Rob and we spent quite a while on the phone going over everything from medications to doctors. He was very thorough and knowledgeable in his field. He found me a fantastic plan that covers everything that I need and then some. I highly recommend this company if you are looking for some place to help you with your plan.
Date of experience: August 08, 2024
Mr. Jones was very helpful, patient and thorough. I felt like I understood my options and picked best plan for me. I am new to Medicare and did not have any idea which direction to go.
Thank you, Spencer Jones for all your help.
Trezia Roper
Date of experience: August 20, 2024
My agent asked all the right questions and was helpful with finding information. He made the experience easy and painless. I was very happy with my choice thanks to the great guidance.
Date of experience: August 20, 2024
Kristen Darrow is my agent and she will be my only agent going forward....she was so informant and so kind and super helpful...she educated me so much and I feel so comfortable and confident with all of my choices....I couldn't have dreamed up a better person to help me through this and I am so grateful for her ...it was the first time in my life I felt informed completely when applying for health insurance....thank you Kristen Durrow for all your help ...what a blessing!!
Date of experience: August 19, 2024
My agent took over an hour to talk with me and walk through my benefits he was so kind and helpful and made everything easy to understand. He gave me his name and number and assured me to call him with any questions I have. It was awesome
Date of experience: August 12, 2024
Excellent customer service. My representative was very professional and thorough. She really helped me make the right choice. Very happy with the outcome. Thank you for your services.
Date of experience: August 16, 2024
Marlene Noren is a fabulous representative with vast knowledge. She worked with us throughout the entire process and I think we found the package that suits our needs. It won’t start until next month, but the plan sounds great.
Date of experience: August 16, 2024
Toshiya was great.answered every question completely. He was very knowledgeable. Made me feel very comfortable
Date of experience: August 22, 2024
The agen DJ was great in telling me everything, and curtious if I interrupted. I have a good understanding of the plan
Date of experience: August 22, 2024
