Skip to main content
TrustRadius
BambooHR

BambooHR

Starting at $250 per month
View Pricing

Overview

What is BambooHR?

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

Read more

Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Core

$250

Cloud
per month

Pro

$250

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://www.bamboohr.com/pricing/?utm_c…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $250 per month
Return to navigation

Product Demos

Integrating Boomr and BambooHR

YouTube

Product Overview of BambooHR Employee Records

YouTube

BambooHR to Active Directory Demo

YouTube

TRAXPayroll Demo - BambooHR Integration July 2014

YouTube

Product Overview of BambooHR Paid Time Off software

YouTube

How to Setup Paid Time Off Policies in BambooHR

YouTube
Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.2
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.2
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

9.1
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.2
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.9
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.9
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.2
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.4
Avg 7.8
Return to navigation

Product Details

What is BambooHR?

BambooHR is an online HR system for small and medium-sized businesses. The cloud-based system offers integrated payroll, applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with reporting and a mobile app for employees. BambooHR simplifies HR data management to help HR teams become more effective, more efficient, and more human.

BambooHR Screenshots

Screenshot of BambooHR's Reporting

BambooHR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesBambooHR supports any country worldwide
Supported LanguagesEnglish, French, German, Dutch, Portuguese, Spanish

Frequently Asked Questions

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

BambooHR starts at $250.

Sage People, WebHR, and BiznusSoft HR are common alternatives for BambooHR.

Reviewers rate Approval workflow highest, with a score of 9.3.

The most common users of BambooHR are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(469)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Reporting Capabilities: Users appreciate the strong reporting capabilities of BambooHR. Employees can easily see their balances for both payroll and benefits. Efficient Onboarding & Offboarding Process: Reviewers consistently praise the efficiency and structure of the onboarding and offboarding process, streamlining employee transitions effectively. Some users have specifically highlighted the automated task assignment during these processes as a time-saving feature. User-Friendly UI Design: Customers commend the user-friendly and intuitive UI design, which significantly enhances their overall experience with the HR management system. They particularly value the straightforward navigation that simplifies accessing various functionalities such as reports and employee profiles.

Lack of Customization Options: Reviewers have expressed disappointment in the limited customization options available in BambooHR, stating that they feel constrained by the platform's lack of flexibility for tailoring features to their specific needs. For example, some users have mentioned the inability to customize ENPS questions or holiday policies effectively. Users would also like more options for commission-based employees.

Reporting Limitations: Users have highlighted concerns about the reporting capabilities of BambooHR, noting that the system lacks depth and editability, making it challenging to generate customized reports that meet their requirements. This has led to frustration among reviewers who require more detailed and customizable reporting functionalities.

Integration Challenges: Some reviewers have mentioned difficulties with integrating BambooHR with other platforms, emphasizing a need for better integration possibilities and more seamless connectivity between different software systems. Users have cited issues such as inconsistent data syncing and cumbersome processes when trying to link BambooHR with external tools like ADP WorkforceNow or email platforms.

Reviews

(1-25 of 165)
Companies can't remove reviews or game the system. Here's why

Great Tool!

Rating: 10 out of 10
August 26, 2024
IL
Vetted Review
Verified User
BambooHR
1 year of experience
Bamboo is a great tool for connecting everything HR-related. It helps avoid the continuous back-and-forth between teams and makes the process more efficient. I would highly recommend it for a company that wants to save time and effort on HR processes that usually take a long time.
  • PTO requests.
  • Company news.
  • Detailed outlook on benefits.
When taking out vacation days, I didn't require much but to add it to the platform and get approval. It was easy, and I avoided wasting time.

We love BambooHR.

Rating: 9 out of 10
August 22, 2024
HO
Vetted Review
Verified User
BambooHR
1 year of experience
We use BambooHR for our HRIS system and payroll. This is our first HRIS system, and it has made my life in HR so much easier. We can now track changes seamlessly, and payroll is so much easier. We are able to allow employees to update their personal information and access their pay information and leave time.
  • Simplifies
  • Easy to Use.
  • HRIS
  • Payroll
I believe BambooHR is well suited for companies that like a simple, easy-to-use platform. As a first-time HRIS user, it has been very easy to implement and utilize. We got great support for implementation, but we have at times felt a little on our own when we've had small issues we've asked for help on. Overall, we are thrilled with the addition of BambooHR to our company tools.

Would Highly Recommend BambooHR

Rating: 10 out of 10
August 21, 2024
Verified User
Vetted Review
Verified User
BambooHR
2 years of experience
We have been able to successfully track time-off accruals and requests for our employees, easily onboard and offboard employees, track goals and reviews, run reports, and create signature templates for documents.
  • Ease of use on both the app and the web based version.
BambooHR is wonderful for the hiring process, as well as the onboarding. I do wish there was a way to integrate the time-off feature with quickbooks, so that I did not have to reconcile the accrued and used time-off each pay period against our Quickbooks payroll reports.

Great tool for all your HR needs.

Rating: 9 out of 10
August 21, 2024
Verified User
Vetted Review
Verified User
BambooHR
2 years of experience
We use BambooHR to onboard all new full-time employees. We also use it for all HR-related functions, like payroll, pto, and benefits. We use BambooHR as our source of truth with Okta, which works well. It is nice to have everything in one central portal that BambooHR gives us.
  • Payroll
  • PTO
  • New user creation.
It's great for full automation with Okta and BambooHR.

Life Saver for HR

Rating: 9 out of 10
August 20, 2024
NE
Vetted Review
Verified User
BambooHR
3 years of experience
We use BambooHR for all our HR onboarding, offboarding, and HR files. We also utilize BambooHR to track all of our time off. It also keeps track of all the PTO balances for every employee. We love the program so much, and we have all 215 employees on board to use it, even those who hate any form of technology. It has been a fantastic upgrade for us in the HR world. We look forward to more improvements and upgrades from the BambooHR team.
  • PTO accurals
  • Onboarding documents
  • offboarding tasks
  • signature tracking
There is room for improvement with all systems, but BambooHR has been a major upgrade for our company. We went from another digital onboarding process that was super clunky and not always easy to use to BambooHR. I have managers who do not like technology and now love the ease of using BambooHR for their needs.

Great HR product.

Rating: 9 out of 10
August 12, 2024
Verified User
Vetted Review
Verified User
BambooHR
1 year of experience
We use BambooHR as our general HR software; we initiate onboarding (through Greenhouse integration) and offboarding as a place to keep documents, route documents for signature, and time tracking. We also use it to document the start of the performance year as well as the end of a performance year. We also use it as a place to track various time off categories.
  • Time off category tracking.
  • Timesheets
  • Onboarding/offboarding steps.
  • Document/Signature workflows.
I love the workflows for documents and signatures. We use this quite often, such as for benefits requests, payroll deductions, etc. I also think it has a beautiful workflow for onboarding and offboarding steps and allows these to be customized by a group of employees. Report capabilities are also excellent.

BambooHR

Rating: 8 out of 10
July 25, 2024
Verified User
Vetted Review
Verified User
BambooHR
1 year of experience
I use BambooHR for the employee life cycle, onboarding, offboarding, PTO. It helps us keep track of all PTO taken, employee changes, annual reviews, applicant tracking etc. We also use the dashboard to house all links that leads to frequently used forms for employee reimbursements as well as links to get to outside websites necessary for employee changes.
  • PTO Tracking
  • User Directory
  • Reporting
  • Onboarding
BambooHR is great for all things HR in my opinion. I think it is very user friendly for admins as well as employees that have less permissions. I wish the time tracking system was a bit more robust so that we could use that function. BambooHR has lots of nice functionality and I love that we can use the mobile app to download employee contact information to our phones, making it easy to be able to contact anyone within our organization.

BambooHR - Mid-Size Company

Rating: 7 out of 10
July 23, 2024
Verified User
Vetted Review
Verified User
BambooHR
1 year of experience
I handle the payroll side of BambooHR for my organization. One of the biggest problems BambooHR has helped us address is a disconnect between payroll and HR. By integrating these functions into one program, errors are reduced--for example, BambooHR would prevent a situation where an employee was terminated on the HR side but payroll was not notified or missed an email. By integrating the functions, room for human error is greatly reduced.
  • Integration of payroll and HR
  • User-friendly interface
  • Ease of use for managers to view and approve PTO
BambooHR is fairly well suited for most situations. It would thrive in scenarios where many employees are paid a set salary, or a combination of salary and hourly, and where payroll is pretty straightforward with few situations outside the ordinary. Companies with many commission-based employees and/or many unusual situations may be benefited by exploring other options--though BambooHR can certainly still work.

BambooHR Review

Rating: 10 out of 10
July 22, 2024
MF
Vetted Review
Verified User
BambooHR
2 years of experience
I use BambooHR in my company to review and update my personal and work details. I have the option to log any errors. Also I have the option to ask for approval for anytime overtime that I have done. That then goes for the Approval Process. I can also see the reviews done on my salary and how much is it. I can see and manage my partner and emergency contact on BambooHR. I use it for Company's Directory purposes as well. Its really a helpful too overall.
  • Personal Details and Work Details
  • Salary Information and past salary reviews
  • Coaching sessions with team leaders and managers
BambooHR is suitable where you need to access your coaching session documents. It has documents related to your job and personal improvement plans. Any documented actions are present in BambooHR. BambooHR is useful when you need to see the annual salary and past salary reviews. Using it for Company's Directory is really helpful as well.

Great HRIS for. a small to mid-size business

Rating: 10 out of 10
July 16, 2024
Verified User
Vetted Review
Verified User
BambooHR
6 years of experience
BambooHR is our HR single source of truth. We previously stored all of our docs in SharePoint. As we grew, this became unwieldy. In addition, we needed a place to centralise our HR-related policies, manage PTO, and manage the review process, all of which had been ad hoc before implementing BambooHR. Additionally, because of an integration with Vanta, which we use to manage our compliance programme, we are able to effectively manage HR-related compliance issues, such as managing access to our SaaS tools.
  • Continues to improve over time, and is now the best in class tool
  • Integration with Vanta
  • Ability to manage PTO for employees regardless of location
  • Ability to manage the performance management process
I've used BambooHR since 2018 for two different companies. BambooHR developers continue to improve the product over time.

The two companies I've used Bamboo with have been smaller companies (<150 employees). I don't know how BambooHR would scale for a materially larger enterprise. I suspect there is a sweet spot at which a different HRIS might be better suited.

BambooHR Review

Rating: 10 out of 10
July 15, 2024
Verified User
Vetted Review
Verified User
BambooHR
1 year of experience
We use BambooHR as our main HRIS system for our company. The product helps us to keep track of all of our employees and important information/files. We also use BambooHR for our hiring needs.
  • User Friendly
  • Hiring process
  • offer letter process
  • easy to use reports
BambooHR is extremely user friendly and easy to use. This is also stated from many of our employees as not much training is required on how to use it. It is extremely simple and straight forward.

In my opinion, Unethical sales practices, poor treatment of loyal customers

Rating: 1 out of 10
July 12, 2024
AW
Vetted Review
Verified User
BambooHR
4 years of experience
We used BambooHR for tracking HR policies, benefits, training & wage increases, for onboarding, offboarding, performance reviews, candidate tracking for hiring campaigns, storing HR documents, time off requests etc. It helped us move away from spreadsheets and paper documents and allowed us to set up policies with reminders so that important dates and tasks never got forgotten. Even for a small business of 10-15 it was invaluable in streamlining our HR processes.
  • customizability for setting up benefits and training
  • onboarding/offboarding templates/tasks
  • perfomance management module
After almost 4 years as a loyal customer, they restructured their subscription packages moving us from top tier to mid tier and moving some of the add-on features we were paying extra for into the top tier. At that point they told us that unless we upgraded with a 75% price increase we would no longer receive upgrades to those features. The point of subscription software is that we are paying for the continual development and upgrades. In my opinion, it is totally not ok to force existing customers to pay monthly for legacy software. I tried to negotiate with them and ask for some kind of compromise, like grandfathering us into top tier only for those features or perhaps a discount on top tier for a period of time. They absolutely refused to work with me, and, in my experience, straight up refused to let me talk to a manager, insisted that I had to take the full price increase to retain updates for the features I'd already been using for years. In my experience, when I told them that was a terrible way to treat a loyal customer and that I would take my business elsewhere they were fine with it. I think perhaps because we are a small business, they don't see it worth their time to keep us as a customer. I would warn everyone away from BambooHR as, in my opinion, you can't trust the prices they tell you you'll pay. I think it is an unethical and awful way to treat loyal customers. From a company that preaches about treating people well from an HR perspective, in my experience, they sure don't understand how to treat customers.

BambooHR customization and features

Rating: 8 out of 10
July 10, 2024
Verified User
Vetted Review
Verified User
BambooHR
1 year of experience
central location for all info on employees. We're still setting things up to include: benefits info, bonuses, commissions, RRSP rates. Effective dates need to be more specific: First day worked vs last day paid for LOAs/RTW. I think some of the reporting is being discovered. adding more fields to specify details.
  • customizable
  • settings permissions
  • simple in organizing info
again, it's customizable. Ex. add a vaccination tab.
-can create reports the way you like -mass uploads of info and mass changes instead of going one by one
-still exploring mass exports and then to be imported into the payroll platform
-mass uploads are specific to the format of the field
- ex. bonus amount. If it is set to a number format in BambooHR (##.##), but you format the csv with $ (dollar sign at the front), all other columns will upload into BambooHR, but not the value. But in that case, the entire upload should be rejected and you should be prompted to make the correction.

BambooHR First Time User

Rating: 8 out of 10
July 10, 2024
Verified User
Vetted Review
Verified User
BambooHR
3 years of experience
We use BambooHR for the HRIS &amp; Goal setting functions. For myself, I use it for payroll purposes and tracking incentives/commission structures. I do find that the comment fields are not that flexible and have to find work arounds to view various structures.
  • Layout of the screens
  • Reporting abilities
  • Exporting Reports into Excel
Great for a beginner HRIS system. I was hoping we could integrate with our payroll system.

Excellent HR Management System

Rating: 10 out of 10
July 09, 2024
Verified User
Vetted Review
Verified User
BambooHR
2 years of experience
BambooHR has significantly improved our document organization processes, and streamlined onboarding for our organization. We use BambooHR for onboarding, document storage, e-sign, offboarding, hiring, performance, and more! It allowed our staff to have a place where they know they can get access to the information they need, and quickly!
  • The BambooHR team has amazing customer service and is always looking for ways to improve their product.
  • Not only do they invest in their product, but the HR community entirely through blogs, research, and annual trainings.
  • Long lasting relationships with their partners and those who you work with during the consultation process
I recommend BambooHR out to a lot of people! I feel like BambooHR is a great tool for organizations under 500, but could be great for larger as well.

Works well for our needs!

Rating: 8 out of 10
July 09, 2024
Verified User
Vetted Review
Verified User
BambooHR
4 years of experience
We use BambooHR for our primary HR software for onboarding, offboarding, performance management, ENPS, and recruiting efforts. We have approximately 200 employees that are in the system. We do not currently use BambooHR for Payroll or anything other advanced functions as we do that in-house.

BambooHR is also great for maintaining documentation and signature templates. It's greatly decreased the amount of printed paper we've needed at any time.
  • Documentation Repository
  • Onboarding/Offboarding Tasks
  • API with Ease, our Benefits Platform
BambooHR has been great for getting all our people organized around onboarding and offboarding. I will say that the Performance management aspect is adequate, but I wish it were more flexible in how in can be structured.

BambooHR review

Rating: 7 out of 10
July 08, 2024
Verified User
Vetted Review
Verified User
BambooHR
4 years of experience
We use BambooHR as our HRIS and for payroll processing. It is used for tracking time and attendance and PTO. We use it for approval of pay increases, employee document storage, employee communication and payroll processing.
  • document capabilities and storage
  • time and PTO tracking
  • employee interface
The employee interface is nice and easy to use. Reporting capabilities are adequate. Time tracking and PTO tracking is good. Document setup, features and storage are good. Payroll still needs some work. If you don't use the BambooHR benefit platform, it is cumbersome and time consuming to enter and update employee benefits for payroll purposes.

BambooHR is a great user experience

Rating: 9 out of 10
July 03, 2024
Verified User
Vetted Review
Verified User
BambooHR
2 years of experience
We use BambooHR in our business to maintain employee records, keep track of time off, and run employee data reports.
  • BambooHR has great customer support.
  • BambooHR allows us to tailor time off policies to fit our needs.
  • BambooHR allows us to run annual reviews within their platform.
BambooHR makes it easy to run annual reviews as well as maintain employee information.

Robust Reporting and User-Friendly Features

Rating: 7 out of 10
July 02, 2024
Verified User
Vetted Review
Verified User
We were looking to automate processes and centralize all the company's information on a single platform with the ability to generate customizable reports to meet the changing needs of our industry. Currently, we have information loaded for more than a thousand employees and over 40 administrative processes. Our current challenge is to improve the processes to adapt them to the platform.
  • Reports
  • Administration
  • Workflows
  • Approvals
Specifically for Mexican companies, it presents a particular challenge for the platform when trying to comply with Mexican laws and their processes. This includes requirements such as the expiration of vacation days, payroll regulations, mandatory employee benefits, and other legal stipulations. Ensuring adherence to these complex and detailed legal requirements adds an additional layer of difficulty in customizing the platform effectively for the Mexican market.

Very Impressed!!!

Rating: 10 out of 10
July 01, 2024
Verified User
Vetted Review
Verified User
BambooHR
1 year of experience
BambooHR is all encompassing, it addresses many problems. The major surprising functions include the onboarding process, offboarding process, the built-in document signing capability, along with reporting but there is a lot more.
  • Onboarding - this function is extremely important and saves the HR department and manager alike, tons of time.
  • Offboarding - this function is done really well as it manages the tasks for HR, IT, payroll and the manager.
  • Policy signing - this function has been remarkable to ensure the company is in compliance and has all the documents signed, that need to be signed.
  • Announcements - great function for helping our employees stay informed
BambooHR is a perfect fit for the size of our organization (approx. 150 employees). It has all the functionality we were looking for plus more we didn't even know we needed but pleasantly surprised.

Time saver and easy to use software.

Rating: 10 out of 10
June 29, 2024
Verified User
Vetted Review
Verified User
BambooHR
3 years of experience
We use it for the following:
- Storing delicate employee's documents such as T4s and Background checks
- For onboarding tasks
- For job postings
- For PTO requests

The main business problem for our company that BambooHR tackles really well is the need for having a platform where all of the HR tools can be found, and that it is easy to use. The learning curve on BambooHR is not that big. It is also affordable, as a small business we don't have a big budget for softwares and tools. However, once we started using BambooHR we noticed the importance and how useful it is. Now we cannot operate without it.
  • UX and UI navigation, easy to use
  • Employee specific documents
  • Onboarding tools for employees
  • Job posting tools
We have had a lot of onboarding done in short periods of time as we hire coop students from universities. Once we had to onboard 20 employees in a span of one week so BambooHR made it very easy and smooth to have this done.

This allowed us to gather important documents from employees without having to keep tracking them down to submit their documents as BambooHR took care of it.

Great tool for reporting, onboarding and so much more!

Rating: 10 out of 10
June 19, 2024
Verified User
Vetted Review
Verified User
BambooHR
1 year of experience
BambooHR is a great tool that allows me to create reporting for Estaff easily! It's highly customizable, and onboarding new employees is super easy. It's also a very intuitive product—easy to navigate and use! It has a slew of integrations with other ATS. I highly recommend this to any org!
  • Onboarding new employees.
  • Reporting
  • Document tracking/ storage.
Reporting, onboarding, and document tracking are excellent!

BambooHR review.

Rating: 7 out of 10
June 19, 2024
AL
Vetted Review
Verified User
BambooHR
2 years of experience
At our company, we use BambooHR for HR and Recruiting purposes. We're a small (up to 50 people) digital agency with an international team in the US and Europe. BambooHR helps us manage HR operations with our fully remote team. We use the platforms for all HR operations; we use only the onboarding functionality for recruiting.
  • HR operations.
  • Time off management (approval & requests).
  • Employee surveys.
  • Onboarding checklists.
  • Employee private information management.
BambooHR is well suited for small to medium-sized companies that aim to organize HR operations. Everything connected to employee management is organized well. For recruiting operations, the system provides limited functionality and flexibility. It doesn't include sourcing management, interviewing feedback, scheduling, and others.

Easy to use

Rating: 8 out of 10
June 17, 2024
LB
Vetted Review
Verified User
BambooHR
6 years of experience
With my position, I primarily use BambooHR to document trainings. This is a very handy and convenient tool, but it could be better. I am also a daily user of BambooHR for personal use. Filling out the time card, locating files, or updating personal information is simple enough for anyone to use.
  • BambooHR provides a clean, easy to follow layout
  • I like the customizable dashboard
  • BambooHR has a great ability to run very specific reports
BambooHR is very clean and I have had good experience with reaching out and being provided answers quickly.
Return to navigation