For Closed Captioning or Audio Description Issues
WCAX-TV and WYCI-TV strive to provide viewers with the best possible captioning information in order to serve our community. Captioning exists to allow deaf and hearing impaired viewers access to relevant news and safety information in our local news programming, as well as in sports and entertainment programming we provide. Generally, access to captioning is simple; on your television remote, you will often find a button for “CC” (Closed Captioning) or “SUB” (subtitles), and with a button press you will be able to toggle the captioning on and off. When accessing captioning through a menu, choose “CC1″ as the captioning data feed to monitor. Some newer TVs can decode as many as four different closed captioning data feeds, but for the broadest possible compatibility with TVs and programming services, our stations use only the CC1 channel.
If you have confirmed your TV is set to the CC1 channel and are still encountering issues with closed captioning, including captioning not appearing or garbled captioning (most often this appears as a jumble of letters and symbols rather than regular, legible captioning), please contact the station directly:
Dana Nahumck
Chief Engineer
802-652-6425