A-1 Self Storage

One of the best storage facilities in the area!
The A-1 Self Storage facility is easy to find from the freeway. The lady at the front desk was very friendly, knowledgable and fast. The facility is very clean and easy to find your way around.

Lina was very helpful and theoral. If you need storage talk to Lina. I have been here before and rented storage and Lina is the best.

Lena is incredible and extremely helpful. Great follow up and guidance! Definitely recommend!

the sales representative, Marquis, was amazing.
i was leaning towards another storage company nearby, but Marquis explained everything and it made sense...so i chose to store at A-1.

Great space, great location close to our apartment, very clean and tons of room to park bigger vehicles. Lina was extraordinarily helpful and very nice!! Highly recommend this location!

Don't be fooled by appearances. Yes, this place looks nice, safe, and secure but if you're concerned about random break-ins from local thieves -don't be. What you need to worry about is A1 and their "contracts" and definitely their ethics. Because once you put your stuff in their storage units you just gave them your things. You will loose everything in one swoop and you would have paid them probably several thousands of dollars beforehand too just so they can take you're stuff away from you. You're much better off at any other location even if it gets broken into most likely you'll still have most of your things whereas A1 will take everything in your whole unit per their policy small print and fees upon hidden fees and then sell it off to the highest bidder without a blink of a eye or a second thought for you, your loyalty, your belongings, your feelings or your finances. In fact the more they squeeze you for the better corporate ducks the become. And that's their whole goal to take more money from you and then take your stuff. WARNING Be prepared to pay double whatever you were quoted originally. Forget about discussing any billing practice or charges because they will just talk in circles around the issues while still sticking it to you. Their billing makes no sense, the charges seem to take on a life of their own and no one can explain why or how the charges got to be so large so quickly. It's like you're trying to discuss some ancient alien algebra. Lastly and final burn comes from your confiscated belongings and sold right under your nose. Even if you go online and try to buy your unit yourself they will have sold it to "someone" besides you at the eleventh hour for $5 more knowing you want your things and you've done everything humanly possible for them to give it back (outside of just breaking into your own unit and taking back your stuff) You won't get your stuff and you won't know until after it's gone. They are scandalous. You have no chance without fair business practices or empathy for hardships. To them It's all about business and business is only booming when they are collecting what's yours so do yourself a favor and rent somewhere, anywhere else because you will for sure loose here.

I WANT TO LIKE YOU! So bad. On one hand, the units are clean and the staff seem friendly enough. On the other, the staff doesn't appear very well-trained and leave out a good load'a details when you enter that establishment. I had the misfortune of grabbing a unit online that I was set to finalize the details on once I arrived. The woman at the counter was sooo sweet and incredibly helpful (I think her name was Lataevia?) but neglected to mention a lot of the specifics, including a breakdown of the costs (nope, never received a receipt, invoice, or anything of the nature in person--just the online receipt) of what I was paying or why. As a result, it was pretty confusing when I expected that 50% of my first month and was never informed that it had already been taken out when I first visited. (Shouts to Corey, the staff member who I called and who let me know that. Minus those shouts to Corey because he got pretty frustrated trying to explain all of this to me, which was hella unnecessary. His frustration was probably more representative of frustration with his coworker for not laying the groundwork and letting a playa know the fine print, but ain't nobody got time for you to work out your emotions on the customer's clock, boo.)

I also was told I absolutely had to have their protection plan when I first signed up, which, according to Corey, was untrue. He said I'd be fine with my renter's insurance, which I already have. I know saving $12 may not matter to everyone, but it definitely matters to me. Every lil' penny 'bout to get plucked and pinched these days.

All in all, I'd say A-1 is a decent storage facility! But you really have to make sure you're getting the full schpeel before you walk away from that counter with your precious card info or cash in their hands. They're worth it if you're looking for an okay location and a good unit, but not entirely worth it if you don't want to comb their contract for stuff that should be yours to know from the gate.

A-1 lives up to the name, Corey and Leena were exceptional with the service, explaining how the units work and even provided tips on locking and storing. Happy to have chosen a-1 for my storage needs and will recommend to my people

Lina is a great energy and set us up with the unit we needed. The terms of our contract were very favorable. The entire facility is immaculately maintaintained. I highly recommend A-1 Storage on High St. Alameda.

Helpful friendly front desk
Clean facility. Great customer service. Convenient location

I came in last Thursday and needed a storage unit...It was a major last minute situation I was in..But I went there and the woman Jonhae at the front was wonderful at her job!!!!!! she's the reason I decided to stay n rent a space...she was very helpful and efficient while taking care of all the paperwork. Thanks Jonhae, thanks for being you ...