Absolute Appliances Repair

Thank you Mikhail!
I chose Mikhail because he had auhentic glowing references rather than hundreds of computer-generated yelps and lived up to his reputation. He arrived two hours after our call and quickly diagnosed and fixed my dishwasher. In addition to finding him competent and congenial, he was also extremely neat. Also, I MUCH prefer to work with a private operator than a large company where one never knows who is coming to your house. I plan to spread the word that we have a terrific, pleasant, legitimate, local resource.

Mikhail came out within an hour of my call and quickly and efficiently repaired my washing machine that suddenly stopped working mid-cycle. I will most definitely be calling him next time I have an appliance issue! So happy to have this local reliable resource!

First time using Absolute Appliances Repair, and had an absolutely positive experience.

Called Mikhail on a Thursday when my 10 plus year GE Profile oven stopped heating up, and he was available the very next day, which didn't work for me unfortunately, so instead he offered to come by Saturday AM up with no surcharge for the weekend.

Came by promptly and replaced my oven ignition system, which at $350 was not inexpensive, but certainly better than a replacement oven. Given supply chain issues (I found with research that these days it can take a while to get the oven you want) I opted for repair, and Mikhail had the item in his car, and did the replacement on the spot. No waiting for a part from the manufacturer here, which is a real plus in my book.

In all, happy as the oven is now functioning well and online in time for holiday baking, and all within a day or so of it breaking down. Mikhail was positive, cracked a few jokes and seemed capable and knowledgeable.

A good experience in my book.

Fantastic response time. Has a wonderful personality and a wealth of knowledge. Mikhail has worked on my different appliances in my homes and he has successfully fix all of them, including a Wedgewood stove that very few people work on or have knowledge of. Highly recommend!

Amazing! Extremely responsive and showed up on time. Did a great job and relieved me from a lot of stress. We will definitely be loyal clients moving forward.

Our dryer stopped working. We called Absolute appliance repair. Mikhail showed up 2 hours later. Super fast, he had the needed part in his car and fixed the problem. Very thankful.

Like others here, I based my call to Mikhail at Absolute Appliance Repair on YELP reviews and commentaries. The raves I read here were right on target.

"I'll be there in an hour", Mikhail told me in our very first call. WoW!
... and sure enough he was there. He had his mask, and followed Covid protocols cheerfully. Mikhail then ran inspection on my dryer and gave me some sage advice that I needed to ruminate upon. "Maybe it's time for a new one instead of paying for an expensive repair", he suggested. Mikhail then gave me advice and pointers on which dryers to avoid, and why. He was right about one thing, for sure.... this machine has 20 times the settings I will ever use.

It's like my Dad used to say, ... the more buzzers and whistles it has, the more buzzers and whistles there are to break down.
I'm a guy...I use two settings... Hot and Start!
Anyway, I digress....

So, I asked Mikhail for some other appliance information about my refrigerator and he steered me in the right direction. I'll take that advice...

Next, he "took a look" at my oven door which was wonky.
Within a few minutes he had the door off, reset, and back on again...
Done! Something I had lived with, and grumbled about, for years was fixed in a flash. Thank you, Mikhail.

I was happy to pay for a service call to have a friendly, local, knowledgeable professional help me solve three problems in a flash!

Replaced my ice maker and the "new" one isn't working properly. There appears to be water dripping into the ice, creating a plate of ice across the bottom. Also, the extension hose on the kitchen sink faucet appears to have been changed as it's shorter and doesn't recede back w/out pushing. Didn't answer when I reached out about these things. A very expensive visit to have such a bad outcome.

I have to echo everyone else's reviews - Mikhail is awesome. He's an "old school" repair guy, super honest and he charges reasonable prices. He came out to look at problems I had with 2 refrigerator-freezers. The first one wasn't broken, but apparently the door doesn't always get closed completely, so I was getting MASSIVE snow inside. Rather than fix something that wasn't broken, Mikhail PATIENTLY explained to me what the problem was :)

For the second refrig-freezer, the frozen juices and ice cream weren't freezing all the way, even when it was turned up all the way. This refrig-freezer is a much older model. Mikhail verified the temp and the fan/motor were working, then explained that the frig is just old and is leaking a bit of Freon. He said he COULD put more Freon in, but that it would also just slowly leak out as well i.e. the whole refrig is on it's last legs :(

I also like the way Mikhail charges. For Novato, it was a $95 service call that would have been credited against any repairs, if necessary (again, "old school", like is "used to be"). Mikhail's process is to come out, assess the problem and determines the fix. Then he provides a written quote (less the $95 service charge). This was very different from the other appliance companies I dealt with who charged as much as $240 for the first hour and $190 thereafter (charged in 1/2 hour increments)...

Finally, Mikhail was available and happy to come out the next day vs all of the other companies I contacted who either 1) had full VM's (Rosado Appliance), 2) asked me NOT leave a message, rather to call back during normal business hours...which is when I was calling (I can't remember which co this was), 3) couldn't send someone out at all 4) could send someone, but not for 2 weeks or more (Appliance Techs of Marin), 5) were not currently working in "Novato" (Kelly's Appliance), or 6) they never called me back (Scott's Appliance).

Seriously, give Mikail with Absolute Appliance Repair a call 415-831-1259!

Mikhail answered my call on Saturday morning and showed up in less than an hour to fix leak under a refrigerator. He found the leak right away and plug it with the right valves. He also gave me diagnosis so that I could avoid the same problem repeating. I'd call Mikhail again.