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Family-owned & operated
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Locally owned & operated
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Offers commercial services
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Review Highlights
“Rudy did a wonderful job in fixing the problem with our furnace, which was making some weird noise.” in 198 reviews
“Rodolfo explained to me what was going on, fixed the problem quickly, and didn't try to upsell me on anything else.” in 28 reviews
“Our furnace died on a Sunday and we had a brand new working furnace again by Monday night.” in 23 reviews
About the Business
Air Flow Pros specializes in proven exceptional customer satisfaction and professionalism. Family-owned and operated, we are experienced technicians and installers specializing in heating, A/C, and refrigeration. We work on both the commercial and residential side of the industry, offering our customers the highest quality of service.
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Overall rating
455 reviews
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- Grace ..San Francisco, CA01Jan 20, 2024
Rudy did a wonderful job in fixing the problem with our furnace, which was making some weird noise. They couldn't come out immediately, but they came as scheduled, on time, a few days later. Rudy was very efficient and had a wealth of information to share with my husband. The next day, we couldn't get our furnace to work, so I called them and Rudy came right away to fix it without any hesitation. I'm glad they came out immediately to fix the issue which was just a reset. Our furnace has been working great since.
Helpful 1Thanks 0Love this 0Oh no 0 - Cheryl T.San Francisco, CA083Jun 18, 2024Updated review
This is a real family business ( owner) and his son came to do a service call. Routine stuff but important stuff. I have a fabulous heat pump in my bedroom that they installed about six years ago., And a furnace installed about 12 years ago. Rudy is the best and i trust him and his son's
They have always been honest and fair, delivering quality products in a timely manner.Helpful 0Thanks 0Love this 0Oh no 0Jun 8, 2023Previous reviewRudy and the whole team are professional and knowledgeable.
I bought I heat pump about 6 years ago. They keep it going. Plus I have used them for two furnaces.
I highly recommend them .Jul 24, 2013Previous reviewRudy and his team installed a furnace replacement for my aging system. He did not oversell me but helped me find the exact price and requirements. They were efficient and neat on the install and a pleasure to deal with. I am 68 and it was like dealing with a family owned business in the olden days. What a pleasure. Personal, professional and reasonably priced. Just a nice experience.
- MICHAEL L. S.San Francisco, CA05926Dec 22, 2023
I manage two rental units. Preparing one for a new tenant, and we had a water pipe fail (old, corroded) ... replaced. So then I had the unit carpets cleaned ... creating more moisture in the apartment. Then the furnace wouldn't work ... to dry things out!
I needed service asap on the last business day before Christmas. Called around, tried Air Flow Pros HVAC. They put me in touch with technician Rudy Ortega for a same day service ... he tried to help me diagnose and trouble shoot the problem over the phone during and between his other calls. I sent him pictures ... he made time and came out.
It turns out that high efficiency furnaces create a lot of water .... condensation. That requires a water pump to get rid of that water ... my water pump had failed, so the furnace wouldn't run. Rudy removed and replaced the water pump and reservoir promptly ... done.
Whew! thank you Rudy and Air Flow Pros!Helpful 0Thanks 2Love this 3Oh no 0 - Terry P.San Francisco, CA16369Dec 5, 2023
I asked Air Flow Pros to do a seasonal maintenance / checkup on my furnace and had a question about the C wire for my nest thermostat. Rudy had a wealth of experience and was quickly able to determine a fix. He was also able to give me excellent advice on future considerations for adding A/C versus switching over to a heat pump. He was extremely gracious explaining things and took the time to offer advice. If I go through with an upgrade will be calling this company.
Helpful 0Thanks 1Love this 3Oh no 0 - Robin B.San Francisco, CA082Apr 14, 2024
I kept meaning to do this review and now about five months has passed already. I'm reminded because it's a chilly day today and I'm enjoying my nice warm house. These guys did an excellent job and I am very satisfied with the unit they installed. Leo and Julio were the installers and I can't say enough about them and their fantastic work. I live in an old house and the system they replaced was ancient. I wanted the air intake in a new location and I needed to move a register in our living room. Lots of custom fabrication was required. I watched these guys make something like eight or ten specialized aluminum ducts and fittings to accomplish this. (I thought these pieces came off the shelf. They do not.) These guys work very hard and are super easy to work with. As the manager, Rudy, said, "We're old school," which I think means understanding what the customer wants and making it happen. I will not hesitate to recommend them.
Helpful 1Thanks 0Love this 0Oh no 0 - Judge A.SoMa, San Francisco, CA01Nov 14, 2023
I had called Air Flow Pros for servicing my non working furnace. Rudy came out and dtermined the problem & fixed it quickly. He offered some tips for keeping it in better order. It's so nice to have a local company take care of my problem in a timely, efficient manner & a fair price.
Thanks to all at Air Flow Pros.Helpful 1Thanks 2Love this 1Oh no 0 - David S.San Francisco, CA03Apr 1, 2024
Rudy and Rocky were a pleasure to work with. They found time to come a day early and did a thorough job trouble shooting my issues. They were cognizant of minimizing any dirt and debris and there was nothing left for me to even clean up. I appreciated the time they spent explaining the issue and giving me options. At no point did they push any of their products on me but I did buy a new thermostat which they installed and they shared with me a few additional tips for the future. In closing this was great work, professional demeanor and I found the price to be more than fair. I would highly recommend them
Helpful 1Thanks 0Love this 0Oh no 1 - Gordon H.San Francisco, CA02Oct 3, 2023
We had an old gravity feed furnace & asbestos ductwork that we wanted changed out. Rudy & son came by for an estimate as scheduled. We got 3 estimates & chose Air Flow Pros.
They took care of everything, ductwork demo crew showed up as scheduled and took out the ductwork. Leo & Julio were the crew installing furnace. Started on time, cleaned up each night & did a great job. Electrician came & ran a new line to the furnace. Took 1 week from start to finish for the installation. Did an excellent job, new ductwork is clean & tucked in nicely, new plenum looks good & it takes much less space. They scheduled the permit inspection, they were on time & it passed inspection with no problems. Its a nice looking furnace. Very pleased with their work. Would recommend them for anyone who needs a furnace.Helpful 2Thanks 0Love this 0Oh no 0 - Monica K.Southlake, TX02012Dec 20, 2023
Rudy was our technician. Super responsive and took care of our heating problem. The woman who schedules is a little Kurt but overall I will recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - De W.San Francisco, CA032Mar 11, 2023
Air Flow Pros are the best!
Had a problem with my furnace and went online to find help and I hit the jackpot.
On a Saturday, Rudy answered the phone, asked questions, scheduled a visit and showed up on time.
Smart, professional, honest, and kind. The best of the best. Knows his stuff.
You can't go wrong and will rest in a warm home knowing it is safe and well taken care of.
Thank you Rudy! Very much appreciate your work today! Hope to give a wave in the neighborhood.Helpful 0Thanks 0Love this 0Oh no 0