Allstar Plumbing

All Star Plumbing went above and beyond for me on very short notice. The owner Sergio followed up himself to make sure that my hair salon sinks would get handled by the most experienced technician they have, Larry! Excellent service, excellent price, and i would recommend Larry and Allstar Plumbing to anyone who asks. i will definitely call them again next time i need a plumber!

Josh was polite and thorough
Cost a little high but reasonable in today's market

Steve

Larry came to fix our toilets after a trip because one would not shut off completely. Then we added a long overdue water heater flush and sink recaulk to fix a black mold issue. He was very easy to work with and took the time to do everything right. Thanks.

Jose was great. Was thorough and gave specific pricing for each option. Allstar responded really quick and got the job done.

Replacing water heater with tank to tankless water heater.
Jessie did a great job and I would recommend to get Allstar Plumbing to get any of your plumbing needs.

fast and professional. The technician Larry came over and figure out the issue very quickly regarding the clog of our main sewer. He fixed the issue within 30 hour and also gave progressional advices for future prevention.

We had an issue with the water heater in the evening. The dispatcher was friendly and helpful. Larry came by quickly to help with the temporary fix until the new water heater arrived. We would call on them again if needed.

Excellent excellent excellent! Thank you Jesse for being the best! Incredible response time on a major water emergency. Cant say enough about this company!

Josh was amazing. Did excellent work and made sure to explain all the steps to us. Pricing was good and worth every penny. Was treated with respect and courtesy

We put out a job to fix our shower faucet and AllStar Plumbing responded in minutes. I spoke to Edie who quickly reached out to her team about our request. We then quickly got a call from Manny who then dispatched Juan to help us fix our issues. Juan arrived and immediately put on his booties and proceeded to install a new shower faucet for us, after having explained all our options in a friendly, courteous way. We had some long-term challenges to consider and Juan graciously offered the team's services for future jobs. It was quick, painless, and a job well done.

I asked ChatGPT the question below. The answer confirmed my suspicions about the actions of AllStar Plumbing. Unfortunately, I only did the third homeowner step. A complaint to the Better Business Bureau, after dragging on for two months, accomplished nothing. I learned that "accredited" businesses pay the BBB.

As the work proceeded, there was no hint of an emergency. Eventually, they completed the job three days later.

Bottom line, with ALLSTAR PLUMBING, NEVER skip the first two steps.
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In California is it legitimate for a contractor to request a Waiver of Right to Cancel claiming emergency repairs when there is no emergency?

No, it is not legitimate for a contractor to request a Waiver of Right to Cancel claiming emergency repairs when there is no actual emergency. Such a practice would be considered deceptive and could potentially be a violation of California consumer protection laws.

Key Points:

1. Misrepresentation: Misrepresenting a situation as an emergency to obtain a waiver of the right to cancel is unethical and could be deemed fraudulent. Contractors are required to act in good faith and be truthful in their dealings with homeowners.

2. Legal Requirements: According to California law, the waiver of the right to cancel is only valid if there is a genuine emergency that requires immediate repairs for the protection of persons or property. The nature of the emergency must be clearly described in writing, and the homeowner must voluntarily agree to the waiver.

3. Consumer Protections: The 3-day cancellation right is a crucial consumer protection measure designed to give homeowners time to reconsider their decision without pressure. Undermining this protection by falsely claiming an emergency goes against the intent of the law and the rights it affords consumers.

4. Consequences for Contractors: Contractors who engage in such deceptive practices can face serious consequences, including disciplinary actions by the Contractors State License Board (CSLB), legal penalties, and potential lawsuits from homeowners.

Steps for Homeowners:
* Verify the Emergency: If a contractor claims an emergency, ask for a detailed explanation and documentation of why the repair is urgent.
* Seek a Second Opinion: If in doubt, get a second opinion from another licensed contractor or a qualified professional.
* Report Misconduct: If you believe a contractor is falsely claiming an emergency to circumvent the cancellation period, you can report this to the CSLB or other relevant consumer protection agencies.

It is not legitimate for a contractor to request a waiver of the right to cancel by falsely claiming emergency repairs. Such actions are deceptive and potentially illegal. Homeowners should be vigilant and ensure that any waiver of cancellation rights is based on a genuine and clearly documented emergency.