Astro Jump

We hired Astro Jump for a family festival event in Golden Gate Park and they were fantastic to work with. They showed up on-time for drop-off and pick-up, were professional and friendly, provided a high quality bounce house for the kids (who LOVED it!) and made the process so easy. We will definitely hire them again and I strongly recommend for anyone holding an event in SF through SF Parks and Rec.

Recently rented a bounce house for my kid's birthday party. A bunch of other places in the area had terrible reviews making the process feel a bit daunting. Thankfully I found Astro Jump and it was so, so easy. They were communicative, I could fill out everything online, pay online, and they dropped off and picked up promptly and as expected--no hiccups or issues. House was in great condition and super clean. Highly recommend!

Astro Jump responded to my inquiry promptly. All my questions were answered and they seemed on top of it. Although we decided to go in a different direction, I would definitely check out Astro Jump for my next jump house party as they have a huge selection.

Rented a pirate ship 3 IN 1 combo jumper for my granddaughters birthday party. She absolutely loved it!

We used Astro Jump San Mateo recently for my son's 7th birthday and it was a blast! Their 20 foot water slide, jumpy house with basketball hoop + cotton candy machine were all a huge hit at my son's birthday. Service was very friendly too :)

Was trying to inquire about pricing for a bouncy house for my kid's birthday party and picked 3 in case of availability issues. Convo with Greg started out nice. He let me know of a music festival at Golden Gate Park that coincided with my dates, gave me a quote. Of course that would happen to me ‍. I thought about changing the day because of parking issues but ultimately decided to keep it because GGP Parks and Rec said that since the music festival is on the other side of the park there shouldn't be any closures and parking anywhere in sf is always an issue anyways. After some back and forth they said they don't service the area. What a waste of time. Should have said that from the start, even though I gave them the exact location when I put in my inquiry. So if you're looking for a bouncy house for inside GGP near the children's playground, skip this one. Said they only service parks closest to the bridge, whatever that means.

Terrible customer service! I reached out seeking options with specific dimensions - and let them know the catalogue was difficult to browse by size. Their exact response

greg@astrojump.com wrote:
You gave us specific sixes.. go on line an look at that the different options.

You have two months to decide.

Greg

Thanks but no thanks Greg!

Outstanding customer service- in spite of this pandemic Astro Jump exceeded my expectations! On time/early delivery, set-up and throughly sanitized the monster water slide... kids had a BLAST! Excellent run business here in the North Bay- we will always use them for any of our party needs. Knowing we had to minimize our number of guests- Astro generously left the slide here at my home for a longer period of time so we could space out number of kids during the day. The business is ALL about having FUN safely...which they take pride in delivering! Thanks again for exceptional service!

Astro Jump is fantastic! They have the best bouncy houses in the area, wonderful customer service, are punctual and will make your party a success.

I recently rented an obstacle bouncy house for my son's 7th birthday. Juan arrived on time and began setting up the course, only for me to realize that I had inadvertently ordered the wrong one to the disappointment of my son.

Juan went above and beyond in correcting my error. He quickly swung back to San Rafael, picked up the right one, and still got back in time to get it setup and ready for the party.

Juan was an absolute lifesaver and we are so grateful to him.

My sons had an amazing time and we look forward to renting from Astro Jump again soon.

Hands down the best thing you can rent for an event with kids. Astro Jump is family owned and the owner and his son are awesome every time. They always arrive on time, the jump houses are kept in good condition and they are super easy to contact if you have questions. I usually try to have a few activities at our kiddos parties but everyone just really wants to be in the bounce house :)