Atlas Heating & Ventilating
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Review Highlights
“Within 30 minutes Matt had the heater wired properly and heating the entire house without issue.” in 12 reviews
“I called and George, who happens to be the owner of the family owned came out and assisted me within an hour.” in 8 reviews
“Of all the professionals I've had work in and on my house, Chris Tuck is head and shoulders above anyone else.” in 5 reviews
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About the Business
Business owner information
![Photo of Hugh Tuck M.](https://s3-media0.fl.yelpcdn.com/buphoto/Dc5rk20HUC1gI7Zg5yKPHQ/90s.jpg)
Hugh Tuck M.
We perform heater and furnace repair on all makes and models. Our company can design and build your custom air conditioning system or repair what you've got. We fix and install all brands and ages of heating and cooling systems. We sell electronic air cleaners. We do duct cleaning. We are the company to call for furnace and A/C maintenance. Contractors: we do residential and light commercial work.We make and custom sheet metal and architectural fabrication to your specificatoins We are a licensed contractor with family values and experience. Atlas is a family-owned company. "Your Warm Friend" since 1908!
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Ask the Community
Q:
Could a dirty filter in my gas furnace be the cause for increased gas usage?
A:
A dirty filter will definately reduce the efficiency of the furnace. I did some very quick, rough calculations. Assuming the filters are so plugged that only 50% of the air goes through, it probably drops the heat output about 30%. At that point the… more
Geoff T., Business Owner
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Overall rating
124 reviews
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- Denis V.Redwood City, CA018Dec 2, 2020
Ryan Morrow with Atlas Heating is great! We had a great experience with him. My wife and I called him last minute with an HOA situation involving our HVAC unit. We called him last minute and he came by our house the next day!
He inspected our HVAC unit and gave us his true honest opinion. He was very honest, knowledgeable, and responsive.
You can't go wrong with Ryan. He's great! We will definitely be calling him in the future.Helpful 0Thanks 0Love this 0Oh no 0 - Irina K.Fremont, CA0121Feb 2, 2021
Atlas Heating is a highly professional company dedicated to providing quality service.
We were stuck without heat in a new house and trying to find someone to be able to come out and install a new heater and ductwork proved to be quite a challenge. The home warranty company doesn't work with reputable HVAC business and recommended to us the worst one there is.
After almost a month without heat and getting quotes from five different heating companies we decided to go with Atlas. Best decision we've ever made. Not the cheapest but super professional, and very easy to deal with.
Mukhles was the person who came out to do the estimate and organized everything. Old asbestos ducts were removed by Synergy which he scheduled to come out one day before Atlas did their work. Then the next two days the new heater and ductwork were installed, and we got our heat in a matter of three days.
We are very happy with the work they did. Fast, efficient, high quality job! Mukhles stayed in communication the entire time, keeping me informed about everything: from scheduling the time to do the estimate to when and how they would get paid. And not a penny upfront!
I highly recommend Atlas Heating and Ventilation. They don't disappoint!Helpful 0Thanks 0Love this 0Oh no 0 - Everett K.San Francisco, CA01Feb 1, 2024
We have used Atlas Heating for years to maintain the furnace for a flat in SF.
They have always been on time and very professional with their work effort.
We recently had an experience where the tenant smelled a burning odor coming from the vents.
We contacted Chris, in service, and within 30 minutes had a technician, Jessie, at the site checking out and correcting the issue of a capacitor failure.
The tenants were extremely happy with the rapid response and quick fix so they could us the heater.
Very reasonable for emergency repair service.
Not being a local resident, we are very happy with the service
Atlas provides.Helpful 0Thanks 1Love this 0Oh no 0 - David J.San Francisco, CA0115Dec 24, 2023
We had Atlas install air conditioning and a new furnace. Installation was tight in a San Francisco city crawl space, and required creativity to get electricity and the air conduit to the roof. They are easy to schedule, fair pricing, and nice guys. The installs are running great.
Helpful 1Thanks 1Love this 0Oh no 0 - CC H.San Francisco, CA0181Dec 3, 2023
Absolute superstars. On the day before Thanksgiving, with lots of guests coming, my heater would not start. Even though I hadn't used Atlas for quite a while, they found someone who could stop by. They diagnosed the problem -- a new controller board was needed, but the tech jury-rigged a solution that got us through the weekend. They ordered the part, and scheduled the installation for the following Friday. When the temporary solution quit and we had no heat, they sent someone earlier in the week to install and test the new controller board.
Each of the two techs they sent was thorough, on-time, and explained everything. Absolutely recommend this company.Helpful 0Thanks 0Love this 0Oh no 0 - Meredith G.San Francisco, CA6223611Nov 8, 2022
I used this company to service my furnace for over 5 years. But when I needed an emergency service call (no heat), they are unable to help me with an appointment for over 2 weeks. I may need a new igniter or a new furnace, but I have a sick child at home and they have just no wiggle room to fit me in. I will not be using this company again.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Geoff T.
Feb 6, 2023
I apologize. It has been unusually cold and we only have 3 service technicians working for us right now. To be fair to all, we must dispatch calls in the order we receive them. We are seaching for more qualified technicians to help reduce this kind of problem..
- A S.San Francisco, CA024Dec 20, 2022
Normally I would never do this but this company was so awful and rude to me that I I cannot bear the idea of somebody bumping into this.
I tried to get an estimate and was asking a question and the woman kept interrupting me instead of allowing me to ask my question.
After she did this a couple of times I was really frustrated and I asked her to please allow me to continue speaking and ask my question. She basically told me with an attitude like that you're not gonna get any service and was so so rude.
I didn't deserve that and if your receptionist interrupts people she could understand it would elicit frustration- which is natural when someone is consistently shut down when making a simple inquiry.
I'm sorry Atlas but your people are unnecessarily rude regardless of being busy. And being rude doesn't build businesses it tears them down.
My time is also valuable as is the question I had which was so simple and basic but couldn't be asked due to an arrogant person on the other side of the phone.
I would never put out a review like this if not merited.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Geoff T.
Feb 6, 2023
A.S.
I just saw your review and apologize for the slow response. I also apologize for the treatment you received. That was a very unprofessional of our receptionist. If you need help in the future you can expect better service. I would have felt exactly as you did, Our family was raised to be polite and patient. Geoff, my son, fourth generation owner, has also asked me to apologize for him.
Hugh Tuck - Julie L.San Francisco, CA027Jun 1, 2023
Fantastic experience working with this company: from the office staff and customer service, to the techs in the field, so glad I found them after months of being jerked around by others. No gouging with these guys (other companies had proposed drastically more work for thousands more), just an honest assessment, great communication and explanation (I even pushed back to make sure more work didn't need to be done, and received a thoughtful and detailed explanation justifying the work plan). They got me into the schedule promptly, work was executed in a timely manner, and all my correspondence with both the office reps and the guys in the field that I worked with, was both professional, and personable. When/if my heating system does need more work in the future, I will definitely be calling this company to do the work. Thank you Josh, Ryan, and Frank, and everybody at Atlas!
Helpful 0Thanks 0Love this 1Oh no 0 - Paul A.San Francisco, CA125May 26, 2023
We recently had our 1957 gravity furnace replaced by Atlas. Everything about the installation was stellar! Moukhles responded quickly, came to our home and gave us the estimate. The abatement team who removed the old ductwork was terrific and finished in record time. Danny and Malaki did the new furnace installation and they were marvelous! Experts in their field, respectful prompt, and clean! Moukhles responded to our questions promptly, as well. We are extremely pleased with our choice to use Atlas Heating & Ventilation!
Helpful 0Thanks 0Love this 0Oh no 0 - Tina R.Belmont, CA13Nov 8, 2022
My older furnace was not working. I called Emma the service dispatcher and was able to set up an appointment for next week. I have called other companies and they were further out in scheduling. Appreciate the quick phone call back to get this off my to do list.
Helpful 0Thanks 0Love this 0Oh no 0 - Kinjal M.San Francisco, CA02Oct 5, 2022
Mukles and his team did an excellent job of replacing an old 1950s gravity furnace from our home to a high efficiency heating unit. From the time he came for consultation until the job was done, Mukles walked us through the process thoroughly. Him and his team were always on time and did the replacement work very carefully, efficiently and up to the code. He also helped us with the inspection and did not rush the process. The new heating unit works really well and we thank Mukles for doing such an amazing job ! I would highly recommend them.
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