Review Highlights
“is a 5-star shuttle service and I am happy with choosing them because they answered all my questions and made sure we got to our airport in the time we requested.” in 2 reviews
“I became interested in Bay Star Shuttle because Sonia (the manager I assume) sounded very professional, reasonable.” in 2 reviews
“Called Harry(owners son we found out) after our other arrangements fell thru last minute Saturday the 9th....” in 2 reviews
Location & Hours
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About the Business
Transportation To SFO,SJC and OAK: Bay Star Shuttle is considered one of the fastest and inexpensive ways to travel to and from the airports in San Francisco, Oakland and San Jose. Bay Star Shuttle is considered one of the inexpensive public transportation when compared to limousines, car rentals, taxis, shuttles
Ask the Community
Q:
Hello - need airport drop - can you help?
A:
Hi , Sure, we can. When do you need the ride and for how many passengers/bags?
Harry S., Business Owner1 person found this helpfulQ:
How much would it cost to go from Berkeley to sfo one person?
A:
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Overall rating
11 reviews
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- Lisa E.San Francisco, CA04Apr 7, 2024
We have used Bay Star Shuttle in the past and will continue to use them any time we need to get our large group (6 adults, 3 kids) to and from the airport. Sonya is always patient with my questions when making our reservations. Their driver is always on time and the vehicle is clean and well maintained. I highly recommend their business!
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Harry S.
Apr 7, 2024
Thank you so much for the feedback, Lisa.
- Jeff K.Fremont, CA25118Aug 6, 2023
If you need a bus, shuttle,, party bus this is the company to go with. I made my reservation with them last minute and they were very accommodating and on time, reliable, friendly and reasonably priced. I highly, highly recommend this company. Thank you for everything, my family appreciates your service.
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Harry S.
Aug 6, 2023
Thank you so much for your kind words, Jeff. We really appreciate your business.
- Raynard C.San Francisco, CA25049Jun 17, 2022Updated review
Bay Star Shuttle, Inc. is a 5-star shuttle service and I am happy with choosing them because they answered all my questions and made sure we got to our airport in the time we requested.
The owner answers questions very quickly and you are always catered to.
5 stars for this company because they are that reputable. Thanks Bay Star Shuttle!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Harry S.
Jun 17, 2022
Thank you for your kind words Raynard. Really appreciate it.
Nov 5, 2018Previous reviewMy wife and I were looking for a really good, highly rated Shuttle service company and came across Bay Star Shuttle, Inc. I could not have been more happy with my selection because they answered all my questions and concerns as well as answer in a very fast and professional manner.
They were able to satisfy all my needs and I truly rate this company with 5 stars because they are that reputable. Thank you! - Claudette C.San Francisco, CA0911Aug 22, 2019
Bay Star Shuttle, Inc. is a 5-star shuttle service and I am happy with choosing them because they answered all my questions and made sure we got to our airport in the time we requested.
The owner answers questions very quickly and you are always catered to.
5 stars for this company because they are that reputable. Thanks Bay Star Shuttle!Helpful 0Thanks 0Love this 0Oh no 0 - Venkat P.Fremont, CA07Nov 21, 2021
I called Bay Star Shuttle for airport drop and pick up recently. It was easy to setup and communication via phone call and SMS was easy and prompt. The rides were pleasant and vehicles were clean. I will us them again. Thanks Sonia & Harry.
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James T.
May 17, 2022
Thanks for your review. We appreciate you leaving a review for us
- Jean M.Hayward, CA02214Jul 17, 2019
I called a few airport transfer services to see where I can save more and I came across Bay Star Shuttle. Sonia was the one who answered my call. She was pleasant and patient in answering my questions and she was never pushy in booking their services. I called her again a day after to book a transfer from Hayward-SFO (our flight got moved the next day) and she remembered me. The transaction went smooth and no issues. The driver was courteous and very helpful. We also contacted them 2 days before our return flight and Sonia called me to give me instructions on where to meet the driver. Once again the driver was very helpful in loading our luggages. I would definitely book them in the future if we would be needing any transfer services. Please give them at least 24 hours notice if you would like to use thier services to insure that they have a driver and a van ready for you.
And Oh, I forgot to mention that the van used for our transfer was big and pretty spaceous for 6 big luggages and 3 carry on luggages. They alao provided an infant car seat for my daughter.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
James T.
May 17, 2022
Appreciate you leaving a review. Glad we could help you with your trip
- Pam M.Centerville, Fremont, CA041Jan 4, 2020
Excellent service! We've used Bay Star several times to and from airport when traveling on family vacations. They check your flight to make sure they are on time. We landed 30 min's early and Bay Star was there to pick us up without a wait. We highly recommend using them!
Helpful 0Thanks 0Love this 0Oh no 0 - Pamela I.Chico, CA04Dec 11, 2019
My sister, brother-in-law and I used the Union City based Bay Star Shuttle service to bring us to San Francisco airport from my sister's home in Fremont. The driver was right on time to pick us up and was very pleasant to deal with.
We decided to use them again for the return trip from the airport back to Fremont, and had the same wonderful experience with them again.
I give them the highest recommendation!Helpful 0Thanks 0Love this 0Oh no 0 - Lori Z.San Lorenzo, CA631Nov 23, 2017
Best Shuttle I've ever taken. The Van was clean, and prompt on time! I will use them again! The price was excellent!
Helpful 0Thanks 0Love this 0Oh no 0 - Hamideh F.Fremont, CA04Aug 11, 2018
I contacted many shuttle services for my family who were coming from overseas with many luggage's and got different quotes! I became interested in Bay Star Shuttle because Sonia (the manager I assume) sounded very professional, reasonable. She was in touch with me the whole time and very on point. The transition was much smoother than I expected and I couldn't be happier! I would definitely go with them the next time I need a shuttle service.
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