Offerings
Services Offered
Verified by Business
Virtual Classes
Review Highlights
“Most "spa" type placed kind of intimidate me, but Body Techniques has a very amiable staff and atmosphere.” in 129 reviews
“I enjoy all of the therapists and have never had a bad massage, although my favorites are Mikeh and Marisa.” in 29 reviews
“I've never been the kind to write reviews, but after my experience with Piet I knew I had to say something.” in 7 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
![Photo of Austin L.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Austin L.
Our Wellness Center specializes in superior alternative care at prices everyone can afford. Recover, Relax, & Regenerate with outstanding Massage, Acupuncture, Skincare, Yoga and Fitness Classes. Massage: Over 15 therapists to choose from. Techniques include... Deep Tissue, Sports Massage, Swedish, Shiatsu, Hot Stone, Reflexology, Thai, Prenatal Massage plus many more... Acupuncture: The most powerful and amazing therapy you will ever receive. Chinese Medicine, Micro-Current and Chinese Herbs. Chiropractic Organic Skin Care: Organic Facials and Holistic Waxing Hair Removal. High end products from ilike and image skincare. Yoga: As it was meant to be. Restorative, mindful and balancing. A class for everyone. Superior Yoga instruction. Onsite Chair Massage: The Ultimate Pat on the Back! Body Techniques provides nation-wide onsite massage services for corporations, conventions, parties, or just about any gathering. We work with some of the most prestigious companies in the world. Join the list. Now is the perfect time to reward your hard working staff.
Ask the Community
Q:
How much do 30 minute and 1 hour massages cost?
A:
No answers yet. Answer this questionQ:
Is Nick Robin still around?
A:
Hello, N I! No, Nick isn’t with Bespoke anymore however we do have many great therapists who provide a multitude of services and if you’re open to it, I am sure we can… more
Kamoni J., Business Manager
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Overall rating
563 reviews
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- Sylvia C.Alameda, CA6375209Jun 30, 2024
I stumbled upon this place when searching online for both yoga and a massage. They have numerous styles of massage and they also have Accupuncture and Chiropractic services. This place seems to have it all!
I rate my massage reviews on three things. The services when booking, the ambience, and obviously the massage.
So let's start with the booking services. I tried to book a last-minute massage online, but because it was last minute, the prompt said I must call. I called and left two messages, which were not returned until after the time I desired to book. Once I got a call back I spoke extensively with the young man about getting a 90 minute acupressure massage. I booked for the following day.
The wellness center is located in a business park area of Alameda, tucked away in a large complex. There's plenty of parking. It's not exactly where you would normally expect these kind of services to be. That being said, the center was very pleasant and clean and the massage room itself was very pleasant. I might suggest that the music be turned down just a bit and that the linens be a bit softer or crisp. I say this because the table I had, had a flannel sheet which was a little rough, as we all know flannel sheets can get with extensive use.
As I mentioned, I booked a 90 minute acupressure massage. Once I was naked and on the table, as the wonderful masseuse Camille and I started talking, we realized that I was not booked accurately. She did not specialize in acupressure massage. She mentioned that I was the second person that was booked incorrectly. She gave me the option to continue with the massage or leave, but considering I was naked and on the table and my wretched body was sorely in need, I opted to stay.
Camille gave a very impressive and firm massage. She was also a delightful young lady. Her services helped soften the blow of not receiving my anticipated scheduled treatment.
When the massage was finished, I went to pay and mentioned to the receptionist that I had been booked incorrectly. She was very apologetic and gave me the option to not make payment until after I had a manager contact me. I really appreciated that and applaud her for her customer service.
I still hope to receive my acupressure massage. I've been trying out different modalities to see which style my body responds to best. As I mentioned, Bespoke Wellness has many other services and I think it has a very promising future in the community if they can improve their booking services.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rosie M.
Jul 2, 2024
Thank you Sylvia for your review and feedback. It was also good to chat with you personally about your experience here. We appreciate all the feedback as it helps us focus on where we need improvement or continue what we're doing. We've updated Kamil's profile so she won't be booked with acupressure massages in the future. I encourage you to come back and try acupressure with Piet. Piet is an awesome therapist and has healing hands.
- das u.Alameda, CA37May 20, 2024
horrible horrible service, i am in pain, I have taken the day off work and have an appointment. i just got an email that 'mario' didn't show so. 'oh well we got nothing'. but they will spam me constantly about bookings on the fly.
their;
CANCELLATION POLICY: We value every customer and try to be as flexible as possible, but we also have a responsibility for our staff's time so unfortunately, we must have a cancellation policy. If you need to cancel for any reason we do require 24 hours. Less than 24 hours notice will result in a charge of 50% of the cost of the appointment.
they do not offer the same if they do it to a clientHelpful 2Thanks 1Love this 0Oh no 0 - Christian R.Alameda, CA9654248Apr 20, 2024
I've been coming here for at least a year now and part of their Bespoke Medspa Membership. Can't recommend this place enough!
Skilled and attentive massage therapists, staff is super nice, relaxing and comfortable atmosphere. Recommend Dawn, Luz and Cindy for massages.
Overall whether you're looking for a deep tissue massage to relieve muscle tension or a relaxing Swedish massage to de-stress, BeSpoke has something for everyone.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rosie M.
Jul 2, 2024
Hello Christian, thank you for your review and feedback. Our therapists are the best and massages can be customizable to each individual. The membership is the best deal and a great way to have self care built into your life. Keep coming back!
- Apr 3, 2024Updated review
This is my go to massage therapy space since living in Harbor Bay for the past 30 years. I have been attending this place for massage therapy and other services that have and have not been disappointed. Overall, the staff is super nice and never gotten mad or frustrated of the pricing of Bespoke (formerly Body Techniques). As massage therapists come and go, this place often recruits really good therapists especially for deep tissue massage
Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Kamoni J.
Feb 16, 2023
Hi, Warren! Thank you for sharing part your journey with us, and we are so glad to hear you’ve found a small home with Dr. Sage and the team! We value your long standing loyalty!
**Bespoke Wellness
Hello, again, Warren! We are so happy to hear you have found a great confidence in Dr. Sage's ability to help you achieve your wellness goals, and thank you for sharing an update with us!
**Bespoke WellnessJan 11, 2024Previous reviewI had my first table massage with Midori, who for the first time massage my 16-inch central surgical scar stemming from the sacra-ileum lumbar section up to my mid-thoracic section (between my scapula carved into me) back on August 4, 2023. The surgery was performed to stabilize spinal stenosis with titanium bars and screws. I added this specific appointment after receiving my MD approval, I call a "scar tissue massage". Midori has the right touch, and manipulation to physically improve blood flow and reduce scar tissue buildup. I know that Midori's therapy vastly improve blood flow and reduce scar tissue buildup, but I am opinionated, because I felt so much better the next day. It was a bit sore but hey, it was my first time someone touch and physically manipulated my scar since my initial surgery. So for those folks who had spine surgery and need your scar massage to reduce scar tissue, come see Midori at Bespoke Alameda as she is my expert on helping me rehab faster than seeing MD's and PTs.
Jul 27, 2023Previous reviewFrom the front desk staff, the professional employees and back office management are exemplary people.
Bespoke is definitely more efficient for customer services than I can remember since coming here for the past 20 yrs.
I like dealing with Arch P the manager of Bespoke in order to find better deals for the kind of services I want as a member. The front desk does have a revolving staff but they are most consistent in dealing with all of us coming in all hours of the day. I throughly enjoyed the chiropractor treatment for 6-months with Dr Sage until my spine decided to take a medical turn for the worse. But I remain positive that Bespoke can offer me alternative services like acupuncture if medical doctors exhaust their level of expertise. Kudos Bespoke!Apr 29, 2023Previous reviewMy chiropractic treatment is best from my practical experience of hip and low back pain. Since I suffer from chronic back condition since in my early 20's, I am familiar with aches and pains caused by my scoliosis. With Dr Sage, I am confident she will soften the source of my arthritic pain and put me back to faster recovery
Feb 16, 2023Previous reviewDr Sage is one of the best Chiropractor in the Bay Area. From my experience, I did not suffer additional pain after her treatment while others from Palmer School in Santa Clara yank my legs so hard, both knees were dislocated and swollen for weeks. Although I spent 4 weeks visits to create a better alignment of my back, hips and legs, the time spend was well worth the time and money. I never felt rushed or intimidated by Dr Sage as she understands my long horrible history of visiting Chiropractors. She gets it. One day, while calling for an appointment, the business manager convinced of the money savings of becoming a member, so I enrolled immediately. Kudos, bespoke wellness which is formerly Body Techniques in Alameda. Been going there for the last 20+ years
Jan 10, 2018Previous reviewMy review with Body Techniques as follows:
Easy checkin, my therapist, Kern is always on time, BT keeps my specific music playlist and plays it during my massage for 2 hours. BT has always taken care of me for the past 8 years with my Personal asks on specific deep tissue therapies, therapist recommendations, and BT's discounts. - Mar 7, 2024
I recently experienced a facial here, courtesy of a thoughtful Groupon gift from a friend! My esthetician, Janae, made an incredible first impression with her expertise and attentiveness. She took the time to understand my skincare concerns, ensuring a personalized facial experience.
As someone who doesn't do facials often, this convinced me to make it a regular part of my self-care routine. My skin felt so refreshed and glowing afterwards! I would totally come back to get more facials, but also would love to try their other services like massages and yoga.
The only slight challenge was locating the place, as it's tucked away inside an office building. However, once I found the address and suite number, it was smooth sailing from there.Helpful 2Thanks 0Love this 0Oh no 0 - Teri K.San Francisco, CA140204886Jul 9, 2024
I used a Groupon and got a basic facial. The woman doing the facial was pleasant but did not tell me anything about what she was doing or what products she was using. While I appreciate a quiet environment and not getting a hard sell, it would have been nice to know her assessment of my skin and what products she was using.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rosie M.
Jul 23, 2024
Thank you Teri for taking the time to share your feedback with us. We appreciate your insights as they help us to improve our services and ensure a better experience for our customers in the future. We are pleased to hear that you found our esthetician pleasant during your facial. We apologize for the oversight in not providing you with information about the products being used and an assessment of your skin. We understand the importance of clear communication during treatments and will address this issue with our team to ensure that all customers receive the information they need to feel informed and comfortable during their visit.
- Jun 11, 2024
I came in for a 1hr facial plus 30 min massage on 6/4. The facial was fine, but I had a terrible massage with Kamil. I asked for firm pressure but she was extremely forceful/rough and kept jerking on my joints. I have had many strong massages, including ones from physical therapists, but this was very rough. She began the massage by pressing down forcefully on random parts of my back and shoulders like she was trying to do a Chiro adjustment. When she did the massage, she kept bouncing around body parts like she didn't have a plan. She would work on one shoulder, squeeze my foot, come back up to my shoulder, and then my low back and kept switching around. At one point, she jerked my thumb forcefully into adduction. It was painful, and I was worried she was going to injure me multiple times. She was really digging into me with her fingers. One of her nails felt sharp, but I didn't realize that she had scratched me until I got home. My back had 2 long scratches and a bunch of large red welts in the areas where she was digging in. I could've overlooked that it was just a terrible massages but midway through the massage, she put her cellphone on my butt. I moved it, and she apologized, stating that she put it there bc she watches crime shows while massaging and thought it was a discrete place to put her phone. It was as if she thought I wouldn't notice her phone on me. I am extremely displeased with the service that I received and the lack of professionalism I experienced. I honestly have had better massages from $20 footspas.
Helpful 2Thanks 0Love this 0Oh no 1Business owner information
Rosie M.
Jul 2, 2024
Hi Erin, I'm sorry about your experience here at Bespoke. I do appreciate your feedback. It helps us make improvements where needed. The management team has taken necessary steps to make sure this will not happen again. I encourage you to come back and try a massage with another therapist. Thank you again.
- Yasser K.San Jose, CA193113Jun 21, 2024
The massage with Sharressa was amazing! She is caring and knowledgeable.
Thank you for making my day.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rosie M.
Jun 29, 2024
Thank you Yasser for your kind words. Every therapist here strives to make everyone's day. I encourage you to visit us again.
- Genn V.Oakland, CA44Jun 21, 2024
I had a great lymph drainage massage with Sareena Johnson. She did a wonderful job. Every time I've had a massage or facial at Bespoke, it has been wonderful.
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Rosie M.
Jun 29, 2024
Thank you Genn! Lymphatic Drainage massages are the best! I'm so glad you got to experience this with Sareena. She is awesome! I hope to see you soon for a facial or another massage. Self care is health care!
- John D.San Francisco, CA4375970Jan 13, 2024Updated review
This place has turned into a horrible business.
Recently, a member of my family had an appointment for a massage and they called him 40 minutes before the appointment to cancel the appointment, saying that they didn't have enough massage therapists. He was already on the way in to the appointment on the road. When he complained , they said 'since you complain about it, you cannot be a member here anymore' and they rescinded his membership! They didn't do anything at all to remedy the situation or offer to help in anyway and were total total jerks about the situation, which was 100%, entirely, their own fault to begin with.
Not a way to run a business: they create a problem entirely, and then don't resolve it, yet expect no complaints or backlash from the customer? Seriously?
Manager at Bespoke Wellness in Alameda, Kamoni Jackson is not an honest person.
Update: Kamoni's response below is super indicative of the type of customer no-service you will receive here. You've been warned! You can tell she has an attitude problem as she thinks the second a customer brings up an issue or even complains, that they are not being respectful. Seriously? Don't use 'respect' as some sort of excuse for your own lack of customer service... Further, if you sort the reviews by date, you can see clearly that ever since she became manager, only then did the reviews start being all mostly negative. It's quite clear that she is running this place in to the ground.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Kamoni J.
Jan 30, 2024
Given that I haven’t spoke to you personally, it’s not really a nice thing to say. I pride myself off of honesty and we try our best to find the best solution for everyone. Sometimes things happen last minute that is out of our control. That doesn’t give people the right to be disrespectful.
We apologize that you feel that way.
Take careNov 2, 2014Previous reviewI've now been back here and the massage therapist was late coming into work so they could not honor my appointment time and made me sit and wait.
When she finally arrived and begun the massage, it seemed rushed.Jan 12, 2014Previous reviewI've been here once so far for a swedish massage and it was a good massage for sure. I will be returning again in the future.
My only complaint is they are in a bit of an out of the way area (office park) and a little difficult to find, even once you park in the parking lot.
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