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“Bob has years of experience fixing all makes and kinds of appliances and Tommy is a whiz.” in 9 reviews
“They fixed our oven, the reason we called for, and also fixed our stove so all burners light.” in 7 reviews
“He has fixed many of my appliances, including the washing machine, dishwasher and garbage disposal.” in 3 reviews
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- K J.San Francisco, CA034Jan 20, 2023
There are a lot of repair companies out there, and hard to know who will be fair and excellent--Tommy at Bob's Appliance Service is the best. He's called on us twice now; the first was to confirm our washing machine was, indeed, beyond repair and time to replace, and the second call to change the switch on our dryer (see photo). He is responsive, accommodating (he was able to come at 5pm!), and very knowledgeable. He explains what he is doing, and offers advice on how to make your appliances last longer. This kind of work ethic seems so rare these days, we truly appreciate it!
Helpful 1Thanks 0Love this 0Oh no 1 - Stella J.San Francisco, CA05Apr 7, 2021
Tommy is the best. I have a 1947 Wedgewood and he fixed and adjusted the pilot light which has always been high. This was only the second time I've had it serviced in 50 years. Last guy left pilot on high.
Highly recommend Bob's.Helpful 2Thanks 0Love this 0Oh no 0 - Susan S.San Francisco, CA03Jun 18, 2021
I highly recommend Bob's Appliance Service.
When the washing machine gasket needed to be replaced, Tommy kept me updated on the part he needed to order, and knowing that I was about to travel, he was able to make the repair late on a Friday afternoon. I'm truly grateful for his knowledge, kindness, and understanding -- and the washer is running great now. Thanks a lot.Helpful 1Thanks 0Love this 0Oh no 0 - Susanne A.Richmond District, San Francisco, CA0153Dec 4, 2021
Call Tommy NOW, he is golden. He is a great communicator, incredibly talented, down to earth and fun to hang out with while he is fixing your stuff. We feel so relieved to have finally found an appliance repair place that we trust and feel super good about.
Helpful 3Thanks 0Love this 0Oh no 0 - Mike C.Emeryville, CA382911Dec 13, 2018
These guy's were awesome!!! I have a Wedgewood stove and not many people work on these anymore. Bob's son was professional, fair with pricing, and communicative. They were not hard to schedule and came when they said they were. All the other places I called were either overpriced or had me scheduled out over a week and ultimately did not even come to the appointment.
Very happy with the work they did for me. The prices were reasonable and service was excellent. Highly recommend. Thank you!!
My pilot light on the oven was putting out too much gas and creating a situation where gas could be smelled. They cleaned and fixed. A previous technician told me I would need to replace my safety valves but Bob's Appliance showed me that indeed they were working, just that the buttons were slow to come back out when reset. That was important for me to see that the safety valves were working and I did not need to spend 1000.00 fixing them. He also humored me and brought the gas leak detector to show me no other connections were leaking! Great company!Helpful 3Thanks 0Love this 0Oh no 0 - Karen H.San Francisco, CA343565Nov 30, 2018
I had a failed dishwasher delivery installation and called at a whim to see if he could help. Got my instructions simplified, and good product advice - all on his off day.
Greg is the sweetest, will be keeping him in my contact for the future!Helpful 1Thanks 0Love this 0Oh no 0 - Eric C.Concord, CA48549Nov 27, 2017
Superior excellence!!
So glad they were there to help with the old stackable Maytag washer that was dumping water everywhere. It needed a belt which they fixed. Next load worked fine but a week later it dumped more water. They came back right away when I called them and determined it was the sensor (which they don't make anymore). The father and son team did some magic to the sensor and got it working.!!
Saved me about 1k for a new set.
These guys have been local pros for many years!! Loved the service and trust
Thanks again!!Helpful 2Thanks 0Love this 0Oh no 0 - Chris C.Lakeway, TX10171May 12, 2020
Tommy and his Dad are the best. We use them whenever there's an appliance issue. The repairs help us to keep our appliances energy efficient and in great working order. They are cost effective and do great work! Plus they are just kind people!
Helpful 1Thanks 0Love this 0Oh no 0 - Karen L.San Francisco, CA74813Feb 21, 2018Updated review
Excellent service and top-notch expertise. This is my second review of Bob's Appliance Service. I had water dripping into the washing machine tub when the washer wasn't running. Called Bob. He called me back within an hour. And he and his son Tommy were here a little later the same morning with the part - water intake valve - and the fix.
I couldn't be happier. Bob has years of experience fixing all makes and kinds of appliances and Tommy is a whiz. It's an old washer. They checked it out. Said it was in fine condition. They saved a good old Maytag machine from the trash heap.Helpful 0Thanks 0Love this 0Oh no 0Jan 3, 2013Previous reviewThis is my second review of Bob's Appliance Service. I had water dripping into the washing machine tub when the washer wasn't running. Called Bob. He called me back within an hour. And he and his son Tommy were here a little later the same morning with the water intake valve part and the fix.
I couldn't be happier. It's expensive -- $160 an hour for labor -- but well within reason given Tommy and Bob's excellent expertise. They reall know appliances. It's an old washer and they checked it out. Said it was in fine condition. They saved a good old Maytag machine from the trash heap. - Kelly P.San Francisco, CA071Aug 27, 2021
I feel so grateful to have found this company! Tommy was great! He fixed my stove quickly and it is working better than before!
Helpful 1Thanks 0Love this 0Oh no 0
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