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Electric Appliance Repair
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About the Business
Established in 2022. Started this business in 2022 out of a way to help the coffee community
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Overall rating
13 reviews
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- Steve P.Pawtucket, RI031Mar 30, 2024Updated review
Sorry Trevor. I have no idea how that happened. Now I need at least 85 characters for you to get this apology. I just love electronics and hoops.
Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Trevor G.
Mar 30, 2024
Hello, I think there may be a misunderstanding. I have not done business with Steve and I believe he may be under the impression that I am the breville company. I am in no way associated with the breville company. I am a sole proprietor who repairs espresso machines.
Mar 28, 2024Previous reviewBreville makes great products? If you have money to burn! Read reviews and believe. The products work great when they are new but there are parts built-in which are designed to fail after the warranty period. Read reviews that are more than 1 year old and you will find " I am handy and was able to locate the part that I needed". That was my experience with an 800xl coffee grinder. I am still able to use it because I found someone who using a plastic printer (has made the gear which is designed to fail) and has it for sale. Breville does NOT sell parts. Assume that they want you to forget that the cost was only slighty less that something designed to last.
- Sarah S.Fremont, CA87550Feb 4, 2023
Issue: non-Responsive pressure gauge
Resolution: analysis & part replacement
He knows his stuff! Was able to troubleshoot the issue the same day I dropped it off. He replaced the part once it arrived and it's good as new!Helpful 0Thanks 1Love this 0Oh no 0 - Michael C.San Jose, CA4268Jan 13, 2023
Great communication on the repair and fair prices. He is extremely knowledgeable about espresso machine repairs, coffee grinder recommendations, espresso machines and coffee in general. He was a pleasure to work with and very professional and thorough. I would HIGHLY recommend Breville Espresso Repair.
Helpful 0Thanks 1Love this 1Oh no 0 - Steve J.Los Gatos, CA0143Jan 16, 2023
My Breville Barista Express failed 3 days ago. I contacted Trevor and we made an appointment to drop off the machine near my house since his business is up in the Santa Cruz Mountains. He was on time, ahead of time to our drop off meeting. He took the machine. He diagnosed it, got the parts and fixed it and returned it to me 2 days later. It needed a new pump and a couple of solenoids were questionable. He replaced them all. Runs great now. He kept in constant contact. Sent me a video of the machine after it was fixed, working properly. All for about 20% of what a new machine would have cost. This is an older machine, probably near 10 years old. Service doesn't get any better. He is just starting up. If you bring your machine to him you will not be sorry. I would not think twice about bringing a Breville to him.
Helpful 0Thanks 2Love this 0Oh no 0 - Rauf O.Palo Alto, CA017Apr 30, 2023
Trevor deserves all the stars! I reached out when our Breville espresso machine 'fried'. I already had it apart but wasn't sure what I was looking for, I'm handy but first time inside an espresso machine. I sent Trevor photos and explained the symptoms. Right away he told me what part I needed and asked if I was comfortable replacing it since I already took it apart. I said I'll give it a shot and if I fail I'll have you fix it!
With the link to a sub $10 part I was ready to fix it, I just needed to buy some thermal paste to ensure it's fixed properly.
Thanks Trevor for being so helpful! I'll be back when the need arises again.Helpful 0Thanks 1Love this 0Oh no 0 - Makenzie K.Boulder, CO2135Apr 13, 2023
Trevor is incredibly responsive and does great work! His pricing is fair and certainly worth the drive to fix our espresso machine!
Helpful 0Thanks 1Love this 0Oh no 0 - Bonnie L.Pasadena, CA29437Jan 31, 2023
Trevor is just amazing. I sent him pictures of my Machine and a video of what was going on. He is so knowledgeable, he immediately on the spot told me what's wrong and what parts to order. I just ordered it and if I can't fix it myself I know I can count on him to fix it. His price is reasonable for all that he does for his customers.
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Trevor G.
Feb 1, 2023
Thanks so much! Happy to help!
- Vicky G.San Jose, CA061Nov 13, 2022First to Review
Trevor did an amazing job repairing my Breville espresso machine. He's extremely responsive, knowledgeable, fast, and a great value. Most appliance repair shops turned me away saying they don't repair Breville products. Luckily he was able to fix the issues, otherwise I was considering buying an entirely new machine. He even gave me advice on how to better care for my machine going forward. Highly recommended!
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Trevor G.
Nov 13, 2022
Happy to help!! Enjoy the espresso!
- Joanna H.San Francisco, CA1071333Mar 14, 2023
Thanks so much for helping us! I don't have much experience with maintaining my breville machine so we reached out for help. He diagnosed the problem over FaceTime and even sent us links for the proper parts to purchase. We really appreciate your time and advice. Highly recommend you reach out if you have any questions related to your espresso machine.
Helpful 0Thanks 1Love this 0Oh no 0 - Sean B.San Jose, CA083Mar 11, 2023
Best service and what a nice guy. Doing this on the side, which makes it tons easier. Will quickly take my machine back to Trevor if anything goes wrong!
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