Cantoli Hvac & Appliance Repair Co
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Review Highlights
“Called Sergio Friday night, day after New Year's after going down the list of appliance repair people on Yelp.” in 55 reviews
“I would like to recommend Cantoli appliance repair for anyone who needs, a fast, on time great service.” in 3 reviews
“He took a look at the machine and basically said he can either repair it or the pump is broken and needs to be replaced.” in 4 reviews
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About the Business
Business owner information
![Photo of Sergio C.](https://s3-media0.fl.yelpcdn.com/buphoto/EdrF9EGpCV3ZQ8_nuC2GKA/90s.jpg)
Sergio C.
We are your best choice for repairing heating and air conditioning problems as well as appliances - refrigerators, laundry machines, dishwashers, stoves, ovens, wine coolers, ice makers. We service homes and businesses throughout the San Jose metro area. We have many years of experience and a long list of satisfied customers. We are licensed and bonded.
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Overall rating
75 reviews
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1 star
- Matt H.San Francisco, CA02Sep 4, 2016
Recently, both our Viking oven and our Frigidaire dishwasher stopped working. Sergio came and quickly fixed the dishwasher. He opened the pump, and there was a bunch of broken glass inside. After removing the debris from the pump, the dishwasher is now working well.
Then, Sergio diagnosed the problem with the oven. It needed new ignitors, and the deflector plate was broken. He took the deflector plate back to his shop and fixed it, which was much cheaper than buying a new one. When Sergio came back, he brought new ignitors and the repaired deflector plate, and he got our oven working again in just a few minutes.
I also used Sergio several months ago when our Kenmore dryer stopped working. He diagnosed and fixed that problem very quickly -- for far less money than replacing the dryer.
Thanks for keeping our appliances working, Sergio!Helpful 0Thanks 0Love this 0Oh no 0 - B S.Seattle, WA1134May 13, 2011
I called Sergio when I was looking on Yelp for someone to fix our dishwasher which had standing water in it.
We spoke on the phone and he is an incredibly nice guy. He came out, and I was unavailable so he dealt with my fiance'. He took a look, figured out that the pump needed replacement, and gave a quote of X dollars for the part, and Y dollars for the labor. He also said it would be a few days.
The next day he has the part, and it costs half of the quote. And the labor came in well under his quote. He brings his own dropcloth, is very respectful of your home, and is wonderfully professional.
I plan to tell every person I know about him when they need appliance service. The guy deserves your business.Helpful 2Thanks 0Love this 1Oh no 0 - Larry C.San Francisco, CA49Nov 6, 2014
Really great customer service and repairs are quick. I have used Cantoli 2 times for my washer and for my dryer, and would a 3rd time if needed.
Sergio Cantoli came out to repair my appliances 1 day after I phone called Cantoli. He checked out what was wrong, went to a local hardware store, came back, and an hr later, voila -- all was fixed. Sergio was very nice and explained the issues and the solutions in a manner that I could understand. Vacuuming around the appliances' area was a nice touch.
Prices for the 2 repairs were in the $157-$232 range per visit; they were wear-and-tear repairs. I thought the price was reasonable given how easy, quick, and reliable the repairs were.
Overall, I was very satisfied with Cantoli and would highly recommend them.Helpful 0Thanks 0Love this 0Oh no 0 - Deborah S.San Francisco, CA1192166Aug 11, 2010
When we bought our condo 3 years ago, I knew the appliances were not top notch but we could live with them. Well our dishwasher decided to go on strike and stop cleaning the dishes--could even break up the little amount of Cascade we put int the bugger.
Looked on Yelp, found Sergio and from there on my experience was exactly like moosedog's: Sergio told me when he would be out, showed up on time, assessed the problem, ordered the part--the main pump--ouch--and installed it the next day. with a 6 month warranty. Also,all of my dealings with him were over the phone.
Appliance repair is not cheap, but the service was worth it--we also received a baby spoon with the name, Sophie, written on it out of the deal--the damn thing had been stuck in there since the previous family lived there. Damn that kid!Helpful 1Thanks 0Love this 1Oh no 0 - Philip I.San Francisco, CA3499027Nov 15, 2010
Two calls, still no answer. Scheduling the appointment is part of deserving a great review on Yelp. And vice versa.
Don't waste your time, use Atech Appliance Technician instead.Helpful 2Thanks 0Love this 0Oh no 0 - Tina C.San Francisco, CA2147516Dec 31, 2010
Tried calling and the vm box was full. Only other option was to send a message via a form on their website. That was 2 weeks ago and still no response. From a professional service establishment, I expect that someone at least acknowledges my request for help to either tell me when they can help me or that they cannot help me and I need to call someone else.
If you've got an urgent need for appliance repair it appears that these guys are not the ones to call.Helpful 2Thanks 0Love this 2Oh no 0 - moosedog i.San Francisco, CA71917Aug 2, 2010
Sergio Cantoli is almost too good to be true, almost scarily so. He's definitely the one to call.
Most repair and service persons show up late, or sometimes not even at all, but Sergio amazed me by showing up right on the dot for both calls he made for our particular issue, which was a GE dishwasher that refused to completely drain. On his first visit, which was on a Saturday, he diagnosed the problem in about ten minutes, told me exactly what had to be done, and not only provided a binding estimate but assured me he could execute the repair as soon as he got the replacement part the following Monday morning. That Monday, Sergio once more arrived exactly when he promised, installed the part -- and then went above and beyond the repair to thoroughly clear the dishwasher's entire drainage system to make sure it was clear of crud. Most repair persons would have slapped in the new valve and left; with Sergio, you could tell he takes a great deal of pride in his work.
On top of all that, like the other reviewers here have said, Sergio is super-nice, quiet, and really efficient. and his prices are super-reasonable. Plus, he warranties his work. What's not to like?Helpful 1Thanks 0Love this 1Oh no 0 - Cit C.Fair Oaks, CA78Feb 13, 2015
Our less than impressive N'finity wine fridge by Wine Enthusiast finally gave up its dying swan routine. A check on the web for N'finity repairs in San Francisco yielded Sergio Cantoli. I called, he came two days later and breathed life; well Freon, into our fridge and instantly the temperatures dropped.
Sergio knows his wine fridges and was on-time, courteous and charged me a fair price for the repair. Probably worth giving him a call for all appliances - I just found myself a new service provider.Helpful 0Thanks 0Love this 1Oh no 0 - Rich B.San Jose, CA333919Jul 19, 2013
GE Monogram was too warm and was concerned so I called Cantoli at 10:40a and I assumed Sergio answered the phone. I explained my problem to him and asked what time could he come out and look at it. I was thinking later in the day or even later. He said 11:30a. Wow, he was there at 11:30....He diagnosed the problem quickly and fixed it...I had to leave the house before he was done, left him a check and said he could let himself out....everything was put back together and cleaned up when I got home...Would use again..
ThanksHelpful 0Thanks 0Love this 1Oh no 0 - Reilly S.Los Gatos, CA33172Jan 24, 2013
The reviews are true. Sergio is amazing.
My refrigerator broke. He was at my house within 1 hour. In another hour he was gone, and my refrigerator was fixed. He even let my kids help him out as he was fixing it!
From what I saw, he is a highly skilled one-man operation. These types of business can always get busy due to the nature of it being one person's time (possibly the source of some of the few bad reviews here). But skill and talent-wise, Sergio knows his stuff.
Definitely using him again!Helpful 1Thanks 0Love this 0Oh no 0
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