Cartelligent

Ethan made our experience at Cartelligent easy and fun! We were in the market for a new EV and were newbies to the EV market. Ethan is a great, patient teacher who genuinely loves helping people. We're now happy EV6 (Wind) drivers thanks to Ethan showing us how to get the most bang for our buck.
I definitely recommend Ethan and Cartelligent if you're looking for a new car.
Thanks guys!

I've been a loyal customer of Cartelligent for nearly 20 years, and their service has consistently exceeded my expectations. Most recently, they helped me with a new car lease and seamlessly managed the return of my previous lease. The process couldn't have been easier--all handled through email and phone calls, saving me a significant amount of time and hassle.

What I appreciate most about Cartelligent is that they take care of all the tedious aspects of car leasing, from negotiating the best price to dealing with dealerships. I never have to set foot in a dealership or get caught up in the back-and-forth of negotiations. Their team is professional, responsive, and truly has the customer's best interests at heart. I can't recommend them highly enough for anyone looking to lease or purchase a car without the usual headaches.

This was my first (and will be my last) buying experience thru Cartelligent. I had heard the they delivered the car you want, at the best price, with high touch service. That was not at all what I got. It was the car, but I am not sure it was the best deal, but the reason for this rating was the poor service I received at every step along the process.
Once my car was located, I was passed off to the dealership to do the paperwork with someone I had never met. It was so impersonal and so transactional. I had no direct contact with the Cartelligent salesperson (Aaron) for the deal or instructions on the close. I was pressure sold a service package by a salesman with a dealership I will never see. I sent an electronic downpayment and that was it. No appreciation at all. What a letdown of a luxury car purchase.
Then there was the delivery experience. It was awful. The car was a day late and the guy who delivered it knew less than nothing about the car. I got no orientation, no help with the tech (that still doesn't work), no help at all, and absolutely no thank you for leasing a car. So unprofessional. Another big let down.
I reached out the the Cartelligent sales person about getting the tech fixed. He then passed me off again the the dealership where an assistant called me to try and help but just made it all worse. It was a series of really poor customer service experiences. I never heard from the dealership again. They just took my money and left me very dissappointed.
Bottom line, I hold Cartelligent responsible for my terrible experience. I really wish I had gone directly to my local dealership and leased the car directly with the people I will now go to for service. Cartelligent did not deliver any added value for me, just the opposite. The worst car lease expereince I have ever had. I cannot recommend Cartelligent at all.

Great car buying experience with Cartelligent. After chatting on the phone and through email, Hilary and the team found us the car we wanted, locked in a competitive price and secured the vehicle for us (it was in transit from the manufacturing plant) and delivered it right to our door. We never had to negotiate or speak with any car salesmen or waste our time searching for what we wanted. We were under a deadline to get it before a big road trip and the team stayed on top of it for us so we got it on time. Sooo much better and totally worth the fee to purchase this way.

We'll never go back to the old way of being jerked around by a car dealer again. Highly recommend.

Had a great experience with Christian Roettgers. A man of his word that I would have no problem working with in the future.

I had an exceptional experience with Hilary during my recent car purchase and trade-in through Cartelligent.

I knew it'd be a tough search to find the car I wanted. I requested a very particular combination of exterior / interior colors, trim level, and options. Additionally, there was low inventory of the hybrid powertrain I wanted.

However, Hilary and her team made the impossible happen. They found my unicorn! When I arrived at the Cartelligent office, It felt like a dream to see the exact car I envisioned in real life.

During the 3.5 months I worked with Hilary, she made the process effortless and stress-free, handling all dealership negotiations and securing financing options for me. She even got me a discount off MSRP that exceeded her broker fee, and ensured there were no dealer add-ons or junk fees. Hilary was incredibly responsive to all my questions and eager to help. Her attention to detail and clear communication kept me well-informed.

Picking up the car with Lynette and Alan at the Irvine office was equally smooth. All the DMV paperwork was handled by them. Lynette expertly showed me the car's features and set up my new car's account, making the final steps of the process enjoyable.

I'd recommend Cartelligent to anyone looking to avoid dealership hassles and get exactly what they want. I'll definitely refer them to my friends and family, and would happily return to them for my next vehicle purchase.

I had an outstanding experience with Cartelligent. Ethan was always ready to answer a question, knowledgeable, forthright, helped me narrow down my choices to hone in on the car I wanted, and found exactly that car. I would highly recommend working with them.

Just had a great car buying experience with Cartelligent. Super helpful and communicative right through the process. Helped negotiate the price with a small discount when this manufacturer'r dealers generally has few discounts (that too only for long standing customers). Followed up on order lock in all the way through to arrival at dealership. Then helped to get the paperwork signed all online. Finally worked to get the car delivered to our home.
One small gripe - I was expecting the car to be brought home on a flatbed but it was driven 60 miles from their local office. I was expecting flatbed delivery even more so given this was a luxury car worth 150k.
Every other part of the service was 5 star though
Will definitely use them again in future.

It was a seamless experience from beginning to end. The fee is worth the amount of money saved alone but Christian's professionalism and approachable manner is what makes Cartelligent such a good company to worth with. Their communication is second to none and will do their due diligence to find you what you need and answer all of your questions. I will definitely use this service from now on when buying a car.

I purchased a new car from Cartelligent. From start to finish, the experience was seamless and enjoyable, largely thanks to Hilary's expertise and dedication.

From our initial conversation, it was clear that Hilary understood my requirements and preferences. They were quick to respond to any questions I had, providing clear and comprehensive information. This made the entire process incredibly smooth and stress-free.

Hilary's knowledge of the inventory and ability to find the perfect car for me at a fantastic price was truly impressive. Their commitment to ensuring my satisfaction extended beyond the sale, as they also facilitated a hassle-free financing process.