City Auto Tech

Had a handful of issues with my car. Shop explained everything thoroughly, as well as helped me understand what I could handle on my own. Issues solved, got my smog done, and got to sit with the beautiful leucistic arowana they have in their waiting area.

I went to this place trying to get a diagnostic check for a 1995 Chevy guy told me he had a Obi- one
He was charge me $300 for it when I came back he had an estimate written up to drive hundred dollars with no diagnostic check Shadetree mechanic at the shop do not go there

I brought my old car in to City Auto Tech to diagnose an electrical problem. They had the car for a few days and were able to isolate the problem, the radio, for which they disabled the fuse. Fine. As I was leaving the shop after picking up the keys, they told me the front driver's side window didn't work, which was strange because I had just replaced the regulator myself. Anyway, when I got in the car I realized that both front windows didn't work. I suggested that it was weird that both windows went out at the same time, and asked if it could be a fuse issue related to the radio. They said no (without checking the fusebox, which they had been working in to find the radio issue) and that I should check the regulator or motor first. Not an quick and easy job, as those who have done it know. Anyway, I went home and rearranged the fuse box, which City Auto Tech had left in a very disorganized state, and got both windows to work. Okay, everyone makes mistakes. But when I called the guy about his sloppy work, he told me the window wasn't working when I brought the car in (it was) and he didn't appreciate that I was "accusing" him of doing bad work. Anyway, I can forgive the inattention to detail and shoddy work ethic, but not the reaction I got when I brought it to their attention. This place sucks...you've been warned!

I would not recommend you take your car to City Auto Tech for repairs. I took my car to this shop in June 2021 with report of overheating and coolant reservoir empty. The mechanic who worked on my car name is Mel. I do not believe Mel is an honest mechanic with good workmanship, honest work ethic, or integrity. In June He stated my water pump needed to be replaced and did the job. I also asked that my oil be changed.

About 3 weeks after the work was done by Mel, my check engine light came on and my car engine shut off completely while I was sitting idle at a stop sign, that had never happened before. The car shut off three times on three different occasions. I did not feel comfortable taking my car back to City Auto Tech, so I drove it to my family mechanic hundreds of miles away.

My family mechanic informed me that an air intake hose was left loose. He also informed me that an after market part: camshaft actuator solenoid, was replaced in my car which I was not informed of. It seems that the solenoid could have been damaged by Mel when he replaced the water pump. Mel at City Auto Tech was the only mechanic who worked on my car other than my family mechanic and I had previously had original OEM part when my family mechanic worked on my car in January 2021.

I went to City Auto Tech in August 2021 to talk to the owner Lou and explained the after market part placed in my car and showed It to him and asked him to explain how he thinks this happened and to also talk to his mechanic Mel. Lou was of no help, and stated that if the part was not listed on their invoice from June 2021, then they did not put it there and he stated he doesn't know who put it there and stated his shop wouldn't replace it for free. Lou was not willing to hold his mechanic accountable as it is possible that Mel damaged the original OEM solenoid and tried to cover up his mistake by not listing it on invoice or telling me as the owner of the car. When Lou asked Mel with me present, Mel didn't have much to say and ended up walking away to work on other cars.

City Auto Tech is not a trustworthy auto shop and they do not have good workmanship or integrity. I, as a customer who had to pay them $818 and then have issues with my car after their job was done, do not feel valued and I feel screwed over by them. I do not feel they are fair and they do not do a good job.

My family mechanic also informed me that Mel at City Auto Tech did not put the right oil in my car when he did the oil change. All of his errors were identified and felt as I drove the car and I had to pay another $1,000 for my car to actually get fixed the right way. City Auto Tech is no good, and I wish I never took my car to them. They wasted my time, took my money, and made damages to my car. I would not recommend any of their mechanics work on your car. I will not go to City Auto Tech again.

DON'T BRING YOUR CAR HERE IF YOU HAVE AN ELECTRICAL PROBLEM!
My Hyundai Vera Cruz had a battery leakage problem so the battery would not hold a charge. Not only did City Auto Tech fail to fix the problem, they destroyed my electrical system so that many things did not work -- headlights, turn signals, wipers, dimmer switch. I had to take the car to a Hyundai dealer to get it fixed, and they said the prior repair was botched and explained how it was mis-wired. It cost me over $2000 to fix the damage caused by City Auto Tech, but City Auto Tech refused to take any responsibility!
I would award zero stars if I could!

I brought my car here for oil change which $20 CASH only. i also let them do the brakes for $90. before giving them my car s nuts all intact. they also tell me my car need lower control arm n other stuff which added up to over $700 excluded from brakes replacement n oil change. i said no i will just do the oil change n brakes. oh i did bring my car 6 month ago for brakes n they told me both front n rear need replacement but i told them only replace the rear n 6 month from now they told me different story. today they told me the front brakes are still very good. i m like.Wtf. n ask them is the oil change done n they told me yes. n the total is $30 . $10 for inspection the brakes so i said ok if i replace the front brakes than the $10 will be waived. back to the nut cap. Danny said auto zone has it for $5 for the new nut with cap. i took off n go to auto zone bought it n i call him and said you broke the nut cap so you need to compensated $5 he said NO he willno pay for it even they make over hundreds of dollar of you. i m so fuxking piss. u remove the nuts n u lost the cap of the nut n will not admit fault. BE CAREFUL N CAUTION OF THE TYPE OF JOB YOU GIVE THEM LIKE BRAKES WORK N TRANSMISSION N OTHER HIGH RISK JOB CAUSE IF THE SCREW YOUR CAR OR FORGOT A NUT N SCREW THEY WILL MOT ADMIT FAULT N WILL NOT FIX IT FOR U FOR FREE N COMPENSATE FOR UR LOST. STAY AWAY

Got my car fixed for $550. Now it's back (and their fault) and it's $2500. They don't warranty a thing... and they are liars!!!!! I will never go back here ever. And all the referrals won't be back either!!!!! Such a shame... looks like I need a lawyer!

This auto shop is a 5 for me, they take care of your car like they own it. They are also professional on what they are doing. Thumbs up! Thank you

This repair people don't know how to actually diagnose a car. I had my car out of service for almost a month because of their incompetence. They naively just look at the error codes without doing a proper diagnostic before proceeding on a repair. Also, if they make you take it to other dealerships to have it diagnosed if they make a mistake but they won't apologize or refund u

Was able to do a last minute oil change for our VW. Didn't know how to reset the change oil indicator though and it took about twice as long as their estimate.