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Review Highlights
“I cannot emphasize enough what a wonderful experience I've had with Boris and Delta High End Appliance Repair.” in 35 reviews
“We were looking to repair the igniter in our oven that was out for a while (Bertazzoni).” in 5 reviews
“First time was right before Christmas and Jim fixed our American Range oven in time for holiday baking.” in 7 reviews
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About the Business
We specialize in repairing High End residential ranges and dishwashers, including wolf range, vikcing range, dcs range, dynasty ranges, blue star appliance Bertazonni, Miele and Bosch appliance
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- Chuck C.Berkeley, CA02Jul 3, 2023Updated review
We have had great service twice. First time was right before Christmas and Jim fixed our American Range oven in time for holiday baking.
Second time it stopped working 2 1/2 years later.... right before 4th of July weekend. Jim was able to come and fix it July 3.Helpful 0Thanks 0Love this 0Oh no 0Dec 24, 2020Previous reviewWe were happy to get next day service, days before Christmas, to repair our American Range oven. All Covid19 safety protocols followed and we were comfortable with the process. Back to baking Christmas cookies.
Will certainly call them in the future if we need repairs, but hope to go another 10 years without. - Cassie F.Los Gatos, CA2382Oct 17, 2022
I have been working with Delta for a year and they are my go to appliance vendor! Boris is very knowledgeable in all things appliance related and he takes the time to explain the repairs. I have never learned so much from a vendor before. Jim and Andrei are wonderful as well! I highly recommend using Delta High End Appliance Repair
Helpful 0Thanks 0Love this 0Oh no 0 - A D.CA, CA44Mar 17, 2022
Miele dishwasher malfunctioned (drain/intake error light). I called Delta, they scheduled me up for a few days later. The service tech showed up 5 min. early and quickly diagnosed the problem. The tech, Jim, was very professional and nice. I'll be happy to use them again.
Helpful 0Thanks 0Love this 0Oh no 0 - Fred L.Sunriver, OR032Dec 24, 2021
Jim was very prompt and efficient and solved the problem quickly for our Wolfe stove.
Helpful 0Thanks 0Love this 0Oh no 0 - Mad B.San Francisco, CA01210Nov 2, 2020
Super pleased with my overall experience. Jim was friendly, knowledgeable and got my Bertazzoni range to run efficiently again (replaced ignition and flame sensor, repaired loose door handle). The company is super responsive, costs are reasonable and they stand behind their work with a one year warranty. Highly recommended.
Helpful 0Thanks 0Love this 0Oh no 0 - David O.San Francisco, CA08Jul 7, 2021
Boris is an absolute professional, dedicated to delivery excellent quality service. His associate, Jim, is similarly dedicated to taking care of the customer. Boris has repaired my old dishwasher twice, and when it was time for a new dishwasher, he did a superb job installing the new one. Always a pleasure, always on time -- a true professional. Very thankful for his excellent work!
Helpful 0Thanks 0Love this 0Oh no 0 - Ronnie O.San Rafael, CA181Aug 28, 2020
I love my Blue Star range but I've had to replace the oven igniter three times in the last three years. The previous repair person I used told me that this wasn't unusual with the " home professional " ranges. So this time I decided to try someplace new and called Delta. They scheduled me for an appointment the next day and the technician, " Jim ", arrived promptly. When he gave me the estimate quote, it was significantly higher than I'd paid before, but, since you have to pay $85.00 for the service call, I went ahead with the repair. Jim agreed that the newer models of these type of ranges all have this same problem, but he actually had an installation modification to try in order to maximize the life of the new igniter. That impressed me, as well as his testing to confirm his diagnosis and the attention to detail he gave the new installation. Delta also gives a one year warranty. I'm thinking now that " you get what you pay for " and I hope I'm right!
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