EJ Services

TLDR:
-Drop off/pick up seems sketchy at first
-Grinder was repaired within a few hours of dropping it off
-Jim was very helpful and I am satisfied with the experience
-I would use his services again in a heartbeat


The long part:
I used his MV location. I believe he lives in Pacifica because his elderly mother's house is the location he sent me to. He runs it out of the side gate/yard, and when you walk through the side gate he has a table with espresso gadgets on it, you are supposed to leave it on the table with a note taped to it with your email/number/name/etc. He told me to just go through the side gate and not knock because his mother is very hard of hearing. His minimum grinder fixing charge is 45 dollars, which is what I paid.

My grinder was shot to hell. Take my advice, NEVER buy a used grinder on eBay. The burrs had the texture of sea glass and the hopper was shattered. I bought new burrs and I could not align them properly. I could not get them to touch for the life of me. I have a Rancilio Silvia espresso machine and it takes a ridiculously fine grind, so I need the burrs to touch. I dropped off my grinder at 8 am ish and I got a call at 11:30 am ish saying it was done. I never actually saw Jim face-to-face, and the fact that I got to pick my grinder up before I paid him is nice. I paid him via PayPal after I got home.

I would use his services again if, god forbid, my gear decides to go nuts again.

Our Rancilio Silvia started to show some weaknesses a few weeks ago. After reading the many positive reviews regarding Jim's services, I ended up reaching out to arrange for a drop off.
The email communication was perfect as I was being kept in the loop regarding Jim's various findings. Pricing was fair and transparent.
When we went back to pick the machine up, we were able to test the machine with a sample espresso shot. One week into it, I can confirm that the machine is in even better shape than when we first bought it.
I definitely recommend Jim and his services!

I just called Jim to find out if he could repair our Rancilio Silvia. Over the phone he talked me through taking a look into the innards of it to see if it was just a fuse that had popped, and how to restart the espresso maker. Even though our appliance is beyond repair, awesome service, I'd say.