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Review Highlights
“Matt was quick, and to the point, and ran the snake through the garage laundry pipe to get it unclogged.” in 35 reviews
“Erick Zavala came out, and he was professional, detailed (wrote notes and pictures about everything).” in 11 reviews
“Geovany was the technician who came to fix our clog and he was punctual, friendly and very professional.” in 13 reviews
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About the Business
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![Photo of Angel C.](https://s3-media0.fl.yelpcdn.com/buphoto/znTIUc7seH77OUMxNqqIJQ/90s.jpg)
Angel C.
"You Can Trust Elite Rooter Our licensed plumbing technicians make sure the job is done right the first time, unlike other companies that may just patch the problem. Give us a call or Schedule your service online today! Elite Rooter is dedicated to customer satisfaction, quality service, and honest fair pricing. Trust relationships built between our local licensed plumbers and our customers truly show when you read our testimonials."
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Overall rating
502 reviews
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- Bob F.Morgan Hill, CA01Mar 11, 2024
Ruben was great he had to get extra parts because the last company glued the p trap
he hydra flushed the system and it works great
he explained everything he was doing and stayed with it till it was done
I highly recommend this company and Ruben in particular
Bob FoxHelpful 0Thanks 1Love this 0Oh no 0Business owner information
Melissa S.
Mar 13, 2024
Thank you so much for taking the time to leave such a wonderful review of Elite Rooter and specifically highlighting Ruben's exceptional service. We're thrilled to hear that Ruben went above and beyond to ensure your plumbing issue was resolved effectively.
It's unfortunate that the previous company's improper installation led to the need for extra parts, but we're glad Ruben was able to handle the situation professionally and efficiently. His dedication to explaining the process and staying committed until the job was completed demonstrates the level of expertise and care we strive for at Elite Rooter.
We truly appreciate your recommendation and your trust in our company. If you ever need assistance with your plumbing in the future, please don't hesitate to reach out. We're here to help.
Best regards,
Melissa - Keylee G.Liberal, KS602Aug 19, 2024
I called elite rooter for a clogged drain. Our technician Miguel was very knowledgeable and quick in resolving the issue. 10/10
Helpful 0Thanks 0Love this 0Oh no 0 - Tammy A.Alum Rock, San Jose, CA01Aug 19, 2024
I called Elite Rooter because my kitchen sink was backed up. Ruben was sent to my home and got the job done. He explained the process in detail, which I appreciate. He was very nice and very professional. Also, he was very clean with his equipment. If I could give him an extra star, I sure would.
Thank you Ruben and Elite Rooter!!Helpful 0Thanks 0Love this 0Oh no 0 - Ilse O.Sunnyvale, CA01Aug 19, 2024
We originally called Elite Rooter because of a clogged bathroom sink but Ruben was kind enough to also help with the water pressure of the kitchen faucet. I would highly recommend. Quick and efficient service!
Helpful 0Thanks 1Love this 0Oh no 0 - Griselda O.Edenvale, San Jose, CA1582Aug 19, 2024
I am very satisfied with Elite Rooter. The technician Ruben was on time, very informative and clean. Our laundry pipe was clogged we had a big leak on the floor and ruben was able to solve the problem. Would use the service again and recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Enrique A.San Jose, CA373Aug 19, 2024
I would highly recommend elite rooter. Mr Ruben was very informative and detailed at his job. My drain's been working great ever since he fixed it. Overall great experience.
Helpful 0Thanks 0Love this 0Oh no 0 - Foodie Y.San Jose, CA02Aug 19, 2024
Let me start of with letting everyone know, how happy I am that my worried it's over. I was In Need for some one to come and fix something that had to do with plumbing at my house. It needed to be fixed asap and they were there soo fast. And got it done fast. The guy that explained what was wrong and what need to be fixed was amazing he explained everything good to me and was very neat. Left no mess! His name is Ruben Alvarez. I recommend if you ever need something fast and not OVER Priced. Give them a Call!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Aswini H.San Francisco, CA3186Feb 15, 2024
It was the day of my wedding reception and the bath tub had a severe back up.
I called Elite Rooter and they sent Ruben.
He did a very thorough job and removed the clog. I was so stressed, but he walked through step by step and was very detailed. The service cost was quite reasonable and great value for money. I strongly recommend Ruben and Elite Rooter.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Melissa S.
Feb 19, 2024
Thank you immensely for sharing your experience with us, especially during what must have been a stressful time. We're thrilled to have been able to assist you, and we're delighted that Ruben was able to provide thorough and detailed service to resolve the issue with your bathtub.
We understand how crucial it is to have everything running smoothly, especially on such an important day like your wedding reception. It's fantastic to hear that Ruben's expertise helped alleviate some of the stress you were feeling.
At Elite Rooter, we strive to provide high-quality service at reasonable prices, and we're glad to hear that you found the cost to be fair and the value for money great.
Your recommendation means a lot to us, and we're grateful for your trust in Ruben and our team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Congratulations on your wedding, and thank you again for choosing Elite Rooter!
Best regards,
Melissa - William B.Alafaya, FL01Jul 16, 2024
Discovered a leak under my kitchen sink from my garbage disposal. The technician came within an hour, took a couple of pictures, talked to someone on his phone and said it would cost $650.00 to fix "if" they could get the garbage disposal out. I told him politely and firmly that was a rediculous amount of money.
I went to the hardware store and talked through the problem with a friendly clerk after taking a couple of my own pictures. $6.50 later, I had some plumbers putty and a new gasket. Less than an hour later it was fixed. No leaking. Elite Rooter should be ashamed for conducting deceitful business.Helpful 0Thanks 0Love this 0Oh no 0 - Richard R.Cupertino, CA2614Jun 27, 2024
I recently had Elite-Rooter install a new trenchless sewer line; I used them because they did a good job doing similar work on a sewer line on another property a few years earlier. I though they were expensive but I was confident they would do a good job and I did not shop around. A few days later I had another problem. My toilet needed to be replaced. Elite-Rooter charged me $2400 to replace a toilet that took them less than an hour to install. I thought the fee was excessive and they assured me it wasn't. I later found out that my local plumbing supply company sold the same toilet retail for $401. Two thousand dollars to replace a toilet is outrageous! I will not use Elite-Rooter again.
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