Empire Kayaks

My first and only time paddle boarding was in Hawaii, and I loved every moment of it. So, I really wanted to do it again when I got back home, however, places that offered paddle boarding were very limited. I found Empire Kayaks through Yelp and they seemed to check all the boxes for me. As someone who can't swim and is truly afraid of falling into the water, the location was very important to me. Empire Kayaks is located at the end of a residential block, and in the back, they have access to a "small" body of water. Since it wasn't the open ocean, it felt just a tad safer to me.

The process was so simple, with cubbies and life jackets provided. They gave a quick lesson on how to use the paddle board, which was greatly appreciated as only a second-timer. They assist you with launching the paddle board from a very shallow body of water. And then, you're pretty much allowed to paddle wherever you want. It was really fun, especially with other kayakers/paddle boarders in the water too. I was a bit sad the water wasn't clear like Hawaii, which scares me when I can't see what's happening in the waters, but we're in NY, so duh, what did I expect? The only downside is you might get stuck if you get too close to the edges, which almost happened to me and I started to panic. Another con is a lot of boats are parked at the piers of this body of water, so you'll have boats of all sizes whizzing by, and it's really up to you to try to avoid them because who knows if they will. Also, if you get caught in the ripple made by the boat, it's really hard to stay balanced on the board!

What a great day on the water with the little guy, friendly staff and great equipment for multiple styles on the water. Will be back

So helpful and friendly! Was able to try the paddle boards out before buying. Will definitely go back.

This is a fantastic place for kayaking, especially if you're with a big group. I called a week in advance for our group of 12, and the lady was super helpful in planning ahead for doubles/singles and payment (cash only).

I wish I had asked about what to prepare.... Please bring towels and change of clothing! Also boat shoes and/or sandals. Most of us went barefoot and we were fine. However, I didn't realize we would get so wet! Bug spray and sun screen would also be very useful here.

The operation is so well-run here. I was truly impressed. After signing our waivers and putting our stuff away, we got our safety vests on and had a quick training on how to kayak. We were in the water within 15-20 minutes of arrival.

We were worried that we would be sitting in the scorching sun, but being near water, the weather was pleasant and everyone had a great time. If you have phones, I would leave them all in your car or at the desk, and assign one or two people to have their phones ready for pictures. They give you a dry bag to put your phone in, but they have limited quantities per group.

I'm removing one star because of our experience towards the end. As we were leaving, it started pouring (which was totally fine because we were done) but as soon as we paid, the old lady at the front told us to get out and not block the entrance, because she didn't want the place to seem "too busy".

First of all, it was POURING rain - if it was sunny that's one thing, but I'm pretty sure masses of people won't be dying to kayak in this weather. Second, we had no where else to go while waiting for our cabs to arrive. How can you let us just stand in the rain?! Thirdly, this literally happened as soon as we paid. I guess our transaction ends there... She also came out two more times asking where our cabs were, almost as if it was our fault for waiting there for ~15 minutes.

Overall, great kayaking experience but terrible customer service. Beware!

What a terrific find!! I literally can't explain how happy I am to have found this place. Covid has left most kayak rental/purchase places with bare cupboards, but not Empire. I called and spoke with Gabrielle on Thursday. She said she had the exact Malibu Two I was looking for. I went and picked it up on Saturday. Her husband Mike set up my roof rack for me and explained how to load up the boat. It was a seamless purchase from a terrific couple. They would be the epitome of a 'mom and pop' shop. They explained that they have been renting and selling boats for 22 years. This is the place d to go if you want to get a great deal and a some great advice on recreational boating. Shop Local.....buy from Empire Kayaks.

Mike and Gabrielle were amazing! We've visited Empire Kayaks a few times before (beautiful location, 10/10 would recommend renting and exploring) but given the pandemic, we decided that it was time to purchase our very own kayak (great isolation tool!). Empire Kayaks made the entire experience easy and fun. Gabrielle talked with us on the phone and gave us a list of kayaks currently available for purchase so we could do our research ahead of time. After setting an appointment, we then met in person and she was patient as we asked many questions and took pictures. Gabrielle also helped us pick out paddles, a vest, and a skirt. She was so informative and helpful in making the best decision for our needs and kayaking goals.

And Mike helped us load everything up! We didn't have a kayak rack on our car yet, so Mike helped us load our new toy onto a very questionable make-shift rack, and when we returned a few days later to buy a roof rack, Mike also helped us install it. Just phenomenal customer service across the board. Not to mention our kayak has been a dream on every single ride. We're in love with our Eddyline kayak. Thanks Gabrielle and Mike!

Excellent People, Great Knowledge, Extremely Friendly, Engaging, and Knowledgable ---- Highly Recommend for Learning, Renting & Buying

This kayak shop is awesome. They have by far the best fleet of kayaks for rentals that I've seen in Long Island, with quality models that you can try. Gabriel and the other lady, whose name I unfortunately forgot, were so friendly and informative. These people are kayak enthusiasts, not true salesmen. Yes, they run and operate a kayak shop, but they're kayakers themselves and they love talking boats, gear, gear and experiences. I'm newer to kayaking, but I'm learning fast. I'm absolutely going to take lessons here at Empire and really enjoyed speaking to Gabriel. Again, she's extremely friendly, but she knows her stuff, and is full of knowledge waiting to be shared. I told her she was like the North Star guiding me through uncharted waters.

If you want to learn about kayaks/kayaking/kayak gear, stop by this shop. I really think you'll be happy you did. If you want to rent a kayak, stop by here, they have by far the best kayak fleet, along with good rates, and you will have a great time.

Thank you for your hospitality, patience, and teachings! I had a great time speaking with and learning from you both! Highly recommend.

Great Experience buying from Mike and Gabrielle! I purchased my very first kayak, the Hobie 12' Mirage passport. The kayak was completely installed and ready to go into the water. Mike explained the different features of the kayak and made sure I had full understanding of the pedal and rudder system. Gabrielle is so easy to work with and Was really patient with me, she held the kayak until I found a place to store it. She fitted me with a life jacket. Mike and Gabrielle Took the time out to instruct me on how to car-top my new kayak. They did a complete walk around With me after the kayak was strapped to my car. They are so friendly. Thank you so much guys. See you soon.

Five star adventure experience. Although Empire offers several instructional classes, we opted for a brief paddling orientation and then hit the water. We rented a double kayak but there are several options available - including both single and double kayaks, paddleboards, stand-up pedalboards, AND pedal kayaks.

Once you get hooked on their water adventures you can also look into their new and used water vehicles and gear. A+ for service with a smile. They also prorate their hourly rental after the first hour. We found the rental rates very fair. They even let us borrow a wet bag which made for great pictures and videos on the water.

I reccomend this kayak rental destination without reservation. The nearby wetlands and Shell Channel made for a scenic, exercise-filled excursion. It was our first time. We'll be back with friends! They also are open, apparently, year round.

I was looking for a rack for my wifes' nissan rogue. The car was configured in such a way that only Yakima make a rack that fit.

Mike and Gabrielle ordered it, which was no small effort as COVID had stopped production on parts of the rack. They were good for their word and obtained the parts, called me when they came in, and had them waiting for me when I got there.

Both Mike and Gabrielle were very patient with me and explained everything.


Strong work, folks,

Thank you!


Paul