Expert Plumbing Solutions
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Review Highlights
“After a couple of texts and a phone with Paul, I got the info I needed to find a suitable replacement.” in 42 reviews
“At the time I asked Leo a few other questions and he was very willing to answer them, which I appreciated.” in 11 reviews
“Very reasonable, super professional, and no surprises: the quote was exactly the same as what they charged me.” in 14 reviews
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About the Business
Business owner information
Paul B.
San Francisco's Leading Plumbing Service Provider With a history that rivals that of any San Francisco plumber, our local customers know us as the firm to call for quality plumbing work of all types. Built on professional service with extensive plumbing knowledge, Expert Plumbing Solutions is the right choice. More than just a plumber, we consider ourselves to be true members of the community, providing necessary services at prices that are affordable for our neighbors. Every job we do is an opportunity to show not only our plumbing talents, but also our commitment to quality. From simple repair jobs to full system installations, Expert Plumbing Solutions is ready to help. Call us today at 415-531-5340.
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71 reviews
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- Jun 12, 2024Updated review
We met the EPS team through a contractor and they are our go-to team for plumbing issues.
Things they've helped with:
1) Bringing the house up to code by creating a drain where previously only a fake drain existed
2) Various issues related to the toilet and tub piping/plumbing in our house with old bathroom fixtures
Paul and Leo are very responsive when we reach out, communicate well about options and their process, reliable and pleasant to work with. They seem to have fair pricing too.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Paul B.
Oct 6, 2020
Thank you for your review glad to meet your expectations
PaulOct 6, 2020Previous reviewWe were introduced to Leo and Paul by our contractor. They did excellent work installing new and improved pipes in the bottom floor of the house as part of another project. So when our toilet started leaking from the bottom of the tank last night, we knew who to call. Leo came out the next day right on time and it turned out that there were actually several issues that required going to get some parts because the toilet in our rental might be as old as the house (super old) and the parts are hard to find. Not only did he fix that issue, but we forgot to tell him that the toilet has never flushed properly since we moved in and he fixed that too! He also took the time to show us where the main water shutoff valve is in the garage. Paul and Leo are super professional, nice guys who charge reasonable rates. They are definitely our go-to plumbing team.
- Kevin M.San Francisco, CA02Jun 8, 2024
No one could ever accuse me of being a handy person. When the base of my dilapidated and stained toilet started leaking, I reached out to Paul at EPS. I learned that finding a replacement toilet is more involved process than I imagined -- especially since, like many bathrooms in SF, space is so limited. 12-inch vs. 10-inch round? I had no idea.
After a couple of texts and a phone with Paul, I got the info I needed to find a suitable replacement. Then when Paul and Viktor came, they installed it and hauled the old one away in record time. Paul is friendly, helpful, and so knowledgeable. Highly recommended!Helpful 0Thanks 0Love this 0Oh no 0 - Blueberry P.San Mateo, CA3489Jan 26, 2024
Expert Plumbing Solutions had changed a bath faucet for me. It was a three-hour job that cost $1,240. I was okay with it and approved the deal. Paul was a nice person to work with.
But, after the job was done, the contractor told us there was a water leak on the toilet. He told us he could fix it by replacing the rubber tank flapper for $210. I know that a flapper generally cost about $5 at Home Depot, Lowes or ACE. I would understand a high quote if a plumber was called to the property to fixed something, but he had just finished a $1,200 job at the property and wanted a whopping $210 to replace a $5 rubber flapper? I thought that was a bit extreme. I know the same toilet tank was just serviced a few months ago. Also, no one had complained about the toilet. The contractor asked if he could look at the toilet right after the faucet job. Smells like an overprice scam to me..Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Paul B.
Apr 11, 2024
Thank you for taking the time to share your feedback with us. We truly value all input from our customers as it helps us continually improve our services.
We're pleased to hear that you found our service satisfactory during the Shower valve replacement, and we appreciate your kind words about Paul. However, we're sorry to learn about your disappointment regarding the subsequent issue with the toilet and the pricing for the repair.
Regarding the pricing, we understand your concern, and we want to assure you that we always strive to provide fair and transparent pricing for all our services. In this case, the quote provided for the replacement of the rubber tank flapper includes not only the cost of the part but also factors such as labor, expertise, and overhead expenses since we did not have that flapper at the time and have to come back to you with another visit. We apologize if this was not adequately communicated, and we will take steps to ensure clearer communication in the future.
We also want to address the timing of the offer to repair the toilet immediately after completing the faucet job. Our intention was to provide convenience by addressing any potential issues while our technician was already on-site and not to up sale in any way.it was completely complementary estimate. However, we understand how this might have been perceived, and we apologize for any inconvenience or discomfort it may have caused.
Please know that customer satisfaction is our top priority, and we would like to make things right. We would appreciate the opportunity to discuss this matter further and find a resolution that meets your satisfaction. Please feel free to reach out to us directly so we can address your concerns promptly.
Thank you again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Sincerely
Paul Bresker
Expert Plumbing Solutions - Rich X.San Francisco, CA114194Mar 21, 2024
I inquired about an issue with my new water heater and Paul quickly reached out. We hop on a call to troubleshoot and verify that it was indeed an issue with the heater itself and needed to reach out to the manufacturer. He provided his expertise, guidance and recommendations to help me further troubleshoot the issue. Thank you!
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Paul B.
Apr 11, 2024
Thank you for your review. We glad to meet your expectations
- Mark L.SoMa, San Francisco, CA02May 21, 2024
Paul installed my water heater quickly and at a fair price. Excellent service and knowledge.
Helpful 0Thanks 0Love this 0Oh no 0 - 3082614737Jun 23, 2022
My kitchen sink decided to basically stop draining and after my own attempts at snaking I decided to get professional help. EPS were responsive through Yelp and provided a reasonable quote. I gave them a rang and they came the next morning. The job turned out harder than anticipated and required multiple snake attempts plus a camera to inspect where this blockage was happening. A few hours later they were successful, honored the quote and my kitchen sink was functional again. EPS were friendly, professional and took care to keep my house clean while they were working.
Helpful 0Thanks 0Love this 0Oh no 0 - Alex S.San Francisco, CA17155Aug 31, 2022
I have been using Expert Plumbing Solutions for over 7 years for different plumbing needs. This time we decided to make an investment into a Whole House Water Filter System, the best investment I have made for my and my family's health.
Paul and his crew are always so professional, reliable, and knowledgeable.
I have tried other compact water filter systems in the past but nothing compares to this fantastic filter system that Expert Plumbing Solutions installed.
My entire family uses it and loves the fact that the filtration system is unparalleled and that it is installed seamlessly by the crew. Definitely worth the investment for overall health and peace of mind!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Paul B.
Aug 31, 2022
Thank you for your review. We glad to meet your expectations
- Cliff C.San Francisco, CA013Jan 11, 2022
I had a minor problem with my main drain line. I live in the Sunset district in San Francisco, and a lot of the older houses have problems with the drain line and roots breaking the pipes. Paul did a great job of snaking the line to clear the roots and gave us many options in working through the problem. He was very communicative about our options both in the short and long term.
Ultimately we decided to hire him and his team to pull permits, excavate concrete, old pipes, replace them with new pipes, and schedule an inspections with the City. Paul made the experience so seamless and was transparent about the process, timeline, and managed our expectations. The team was done in three days from breaking the concrete, replacing the pipes, scheduling an inspection, and pouring the concrete.
I highly recommend working with him for all projects large and small! While it's true there are many options out there, knowledge and trust are a very rare combination these days. Paul and his team marry both these characteristics and made what is usually a dreadful experience into a high touch process. Thank you to Paul and his team and we really appreciate you!Helpful 2Thanks 0Love this 1Oh no 1Business owner information
Paul B.
Jan 11, 2022
Thank you so much for taking time to review our company glad to meet you expectations
Paul - Patrick K.San Francisco, CA2137313Dec 16, 2021
I had a minor plumbing problem and needed a quick quote. I sent pics to several plumbers with strong Yelp reviews. One wanted a $90 visit charge deductible with an on site estimate. Paul at Expert gave me a good quote, sent plumber Igor the next morning and fixed it quickly.
I create Yelp reviews more for myself so I can remember the service people I work with.Helpful 0Thanks 0Love this 0Oh no 0 - Robbie L.San Francisco, CA1142Jun 11, 2021Updated review
Came within 24 hours of my inquiry. The tech Victor snaked a poorly draining bathroom sink. He did it fast, clean and successfully. Great price.
Not a single negative.
Thumbs up.Helpful 0Thanks 0Love this 0Oh no 0Dec 19, 2016Previous reviewEPS answered the phone and after defining what my issue was, offered a time within an hour or so. They arrived early, they worked fast, they explained repairs needed prior and....
EXTREMELY reasonable cost for repair work done.
Would absolutely call again and recommend to anyone seeking plumbing repairs.
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