Expert Rooter & Plumbing

TL;DR: Our entire sewer system was rotted out. Paul and team pulled and replaced over 80 feet of sewer pipe in the house -- inside a 3 foot high crawlspace, leaving no stone unturned to do the job right the first time.

Because we watched every step as they got further into the job, we know they weren't adding random work to pad the bill.
-----

We noticed water coming out from under our house after a PG&E inspection while they were running new gas pipes in the neighborhood. A neighbor recommended we call Paul and he came by within 2 hours with a handful of crew. When we flushed an upstairs toilet, he saw water spraying out of our 60-foot main sewer line just under the vertical pipe.

They had to cut through a cabinet and the kitchen wall to get to the junction and then had to cut a hole through the outside wall to get the long 3" replacement pipes into the crawlspace. With multiple crew members above and below, they disconnected the old sewer line and moved the new one into place.

Before they connected the new pipe to the rest of the line going to the street, they ran a camera snake. We watched and saw lots of light coming in. Yes, the main sewer pipe was corroded to the point that it was not even closed and raw sewage was dumping under our house, for who knows how long.

They did further exams while we watched - the other verticals and horizontals. Every sewer pipe in the house was rotted out. And our house was built without a clean-out in front - so if the city sewer backed up, there was no place for the water to go except into our house. Don't know how that passed inspection 35 years ago. So they needed to jackhammer through our concrete patio and dig down 5 feet to the pipe to install the clean out.

To wrap up, the dollar cost turned out to be a lot more money than we wanted to spend, but on the other hand, we know that the job was done and done right and we should never have to worry about our sewer lines again.

As for the PG&E inspection, that had nothing to do with our problems, but they most likely saw that our pipes were rotted and it would have been nice if they told us.

Very high quality of work from Expert Rooter! Paul is truly an "Expert". He did a clean and tidy job on my water line connection.

I had a great experience with Expert Rooter & Plumbing, Inc. Paul (owner) is very knowledgeable and personable. I had estimates from multiple top rated plumbers in the area and Paul's made the most sense for our needs and fit our budget. I would definitely recommend!

I hired Paul and his team to replace a toilet. They were very communicative while we were discussing the project. On the day of, they showed up on time, were friendly, knew what they were doing, answered all my questions, and replaced the toilet in about an hour. These guys are true professionals.

Paul and his team just finished replacing two lateral sewer lines. One required a trench and the other was trench-less. The trench-less also required that they break through our concrete patio. Work was finished on time and of high quality. Paul was very patient with the City of San Carlos as the job required two different permits and they were very slow to react to his requests. I felt Paul's initial consultation was high value versus the 2 other consults I got and his estimate mirrored the final job cost. Additionally, when his team left, it was like they were never here as they cleaned meticulously. I can't say enough about Paul and his team. I highly recommend them.

I can't be happier with the services provided by Paul and his plumber Anthony this morning. We were referred to Expert Rooter and Plumbing by another plumber. Within minutes of my first call, Paul phoned me back, clarified the repairs I needed. He said he had a plumber in the area (SE San Francisco) and within an hour Anthony arrived. He promptly diagnosed the problem and fixed it. Anthony was both professional and friendly. The charges were reasonable and he was on his way about two hours after my first call. They have earned their place as my go to plumber. Thank you Paul and Anthony!

Expert Plumbing & Rooter under the ownership of Paul runs an efficient, cost effective and solid team.
Expert R&B completed jobs for me and my inlaws from water heaters, standard plumbing and clogs.
The team of Anthony, Fernando and Victor are polite, respectful of you and your home. They left my home without a trace of ever being here. (They even wiped up stray water drops .. so cool).
Contact Expert Rooter & Plumbing if you have plumbing needs. You won't go anywhere else.

Expert Rooter & Plumbing is simply the best plumbing company in the Bay Area! Since moving into my place in San Mateo, they have come to the rescue on numerous occasions! A few years ago, my water heater flooded the garage and Paul saved the day by coming the next morning and installing a new one. He and his crew are ultra professional and honest! More recently, Paul had part of his crew, Anthony and his colleague come fix a leaking garden pipe (we initially thought the main street pipe was leaking) and he was kind enough to take care of other leaks in the same visit even though it was at the end of the day. Hands down, the best company in town! Honest, reasonable and prompt, and super nice; what more can you ask for!

After the severe rainstorms and constant flooding of water in the yard over the years I had enough. Sump pumps are great when the power is ON and they work but I needed more drainage. Paul to the rescue. He is accurate, clean, he and his whole team are personable too. I appreciate his timely work and efficiency, as I would highly recommend him. A plus, supporting a local family business,

I highly recommend Expert Rooter & Plumbing. They were on time, efficient and left my yard cleaner then it was before they came. I am very happy with the work that was done by Anthony and team.