Updates From This Business
Now offering delivery throughout all of California
Giannini Garden Ornaments, a Bay Area based manufacturer of cast-stone fountains, fire pits, and statuary, now offers delivery… read more
Portfolio from the Business
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![Complete removal and replacement of existing fountain in a retirement community](https://s3-media0.fl.yelpcdn.com/projectphoto/aXvhDglSfEVmXNQv-_asaA/l.jpg)
Complete removal and replacement of existing fountain in a retirement community
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Highlights from the Business
![LOCALLY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_locally_owned_v2@3x.yji-04e733a7f628c96a469c.png)
Locally owned & operated
![YEARS_IN_BUSINESS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_years_in_business_v2@3x.yji-a37bfcac9adc48b4a2c7.png)
30 years in business
![FAMILY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_family_owned_v2@3x.yji-80e81b3b2e8eadf2d9d5.png)
Family-owned & operated
![WALK_INS_WELCOME](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_walk_in_welcome_v2@3x.yji-73cd45012d00163e691f.png)
Walk-ins welcome
![FREE_PARKING](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_free_parking_v2@3x.yji-75ece089a681b056e7e9.png)
Free parking
![CERTIFIED_PROFESSIONALS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_certified_professionals_v2@3x.yji-c196de277ce62fa57609.png)
Certified professionals
Review Highlights
“Alessandro was knowledgeable and thorough in helping me select a fountain that met my needs, and the two guys who set it up did a great job.” in 6 reviews
“The crew is courteous, knowledgeable and have helped keep my fountain, which runs 24/7, in working order.” in 28 reviews
“My husband and I found Ginanni on Yelp and made a trip out there last weekend to hunt for some planters for our backyard.” in 5 reviews
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About the Business
Business owner information
![Photo of Piera G.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Piera G.
Manufacturers and sellers of fine cast-stone fountains, planters, benches, tables, statues, and other fine items for your home and garden. Giannini Garden is California's largest fountain showroom. Showroom and factory open to the public, ask for a factory tour!
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Overall rating
54 reviews
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- Beth O.San Jose, CA03817Jul 12, 2022
We did a complete backyard remodel and I am so thankful we purchased our 3 fountains and 4 planters from Giannini. All the fountains are so beautiful that it is hard to choose a favorite. I've always loved fountains but honestly I didn't realize what a wonderful impact they would have on my life. I absolutely love looking at and spending time in our yard because of the fountains. If you have room I would highly recommend having more than one. Our backyard is so beautiful but it's the fountains that truly bring it to life. I never imagine that I would have this much bird action in my yard. In the morning our yard is as busy as SFO!!!
The customer service from Giannini was great from the moment we walked into the showroom. Alessandro is a rockstar and now a friend! We went there one a very cold windy late Saturday afternoon and Alessandro spent 3 hours helping us decide which fountains were best for our space. He was patient, helpful and honest. Never once pressured us into anything. We changed and added to our order numerous times and he was always so understanding and helpful. Honestly, it was definitely some of the best customer service I have ever received.
We had Yonny for our install and he is an absolute gem. He is a craftsman and knows exactly what he is doing. He treats the job as if it is his own backyard and settles for nothing less then perfect. We will be having Giannini back every 6 months for maintenance so are fountains stay this beautiful for years to come.
Thank you Giannini for bringing so much beauty and joy into our lives.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Piera G.
Aug 18, 2022
Thank you for the great review! We are glad that you are enjoying the fountains.
- Eric R.Orinda, CA08Jul 13, 2019
After looking everywhere in the Bay Area and online we found the best selection of pots and planters at Giannini. Why did we waste our time going everywhere else? They have a massive showroom with many things ready to take home that day.
We ordered a large number of custom pots and planters in a variety of finishes for our new backyard. Our landscape architect has very clear specifications and Giannini had them all.
We received great, knowledgeable and friendly service from Pier Luigi Gianni. We've been very happy with him.
Pro Tip: their selection and finishes are so vast it can be overwhelming. Spend some time on their website beforehand to get a general idea of the type, size and style before you arrive. It will make it easy.
We will be back.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Piera G.
Jul 18, 2019
Hello Eric,
Thank you so much for your wonderful review! We are very happy to hear that you found us and were able to purchase everything you needed.
Thank you again,
Piera - James H.Downtown, Sacramento, CA014May 11, 2023
As we celebrated our 20th year as a homeowners association we needed to replace one large fountain and two smaller ones near our outdoor pool at the Clubhouse. We are located in Sacramento and I could not find a business that sold fountains as large as our big one which is 9 feet tall and nearly 14 feet wide. I luckily found Giannini Garden Ornaments in nearby San Francisco. We got 3 beautiful cement fountains to replace our fountains which were partially metal.
I couldn't be happier with the customer service we received and the gorgeous fountains we purchased. They have so many other nice ones too. We have other fountains that will need to be replaced in the future and Giannini Garden Ornaments will be the company we purchase from.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Piera G.
May 11, 2023
Thank you for the great review! We are glad to hear that you and your residents love the fountains.
- Solmaz T.Sunnyvale, CA04Jan 22, 2024
I'm was a returning customer and purchased a big concrete white planter bowl from them. I trusted them since last time they did a great work. This time, they delivered the bowl which had two big obvious parting lines. Absolutely not acceptable. This was few months ago and since the delivery I have called them and emailed them many time. No respond. I will try to drive up there in next few weeks but will not buy from them till they own their mistake.
Helpful 0Thanks 0Love this 0Oh no 0 - Elizabeth L.San Carlos, CA043Dec 22, 2023Updated review
High rating for range of fountain selection. Be aware, it's best to go in person to look at fountain design AND DEFINE your preferred color option by its NAME AND CODE. If you see a color you like, ask while there what its name and code is, as online the tiny swatch photos don't look much like the color of the actual color of the concrete. In the past the colors styles were more varied, subtly two toned as shown on online color chips, However, current actual color styles are more monotone, essentially a single color.
One issue remaining that mgmt might explore is that once the purchase is made, paid for any subsequent communications, let alone action taken by sales team is quite variable.
Iris and the fountain installer were excellent in reordering my fountain in the right color once I got to the right person. The problem was I had to REFUSE DELIVERY before the issue was finally addressed. Giannini has some dedicated, talented staff but communications and their process regarding resolving questions or even having customer calls returned needs improvement and a better issue identification and resolution process should be put in to place . Scheduling process also needs improvement. A number of issues arose , as well as even when specific dates are requested by a customer and discussed on the phone the date set for delivery seems at times haphazard as half the time no notification is given or I was called the night before before delivery when I told them previously I was out of town. However, once the fountain was delivered a very capable man and his assistant did a wonderful job of making sure it was properly installed, made level so the water ran off equally on all sides, secured against animals (raccoons) with putty, from them pulling on it. This gentleman did everything he could to identify and address the problem (wrong fountain color) , he then had me document it, advised me how to address the issue as well as he also talking to his mgmt about the issue. Iris was very helpful, knowledgeable and made sure the correct color replacement fountain was delivered as quickly as they could. Thank you for once again making this repeat customer happy.
I hope you accept this feedback in the spirit it is intended as we all look for ways to improve our businesses.Helpful 0Thanks 0Love this 0Oh no 0Dec 12, 2023Previous reviewLong time repeat customer for their fountains and planters. Good selection, variety of styles. This is the first time I scheduled delivery and set up for my fountain. Scheduling is sketchy, I had to contact numerous times, and then they contacted me the evening before they wanted to deliver when had told them I was out of town. This happened several times. Ive also called repeatedly to correct the color of the fountain as it was defined incorrectly , I told them I wanted the same color as the fountain being replaced but my numerous calls and emails were never answered with a confirmation that the the color Toscano had been corrected before making the fountain. Only to find out the color correction was never made and the coloration was not what repeatedly asked for. Could never get an answer from Giannini staff in spite of defining I wanted the same color as the original fountain being replaced which was the Toscano color not the pink color they delivered. Very disappointed as this is a multi generational business but their scheduling is rather haphazard and communications with customers , defining what they want is very inconsistent, unreliable. It's as if little if any information being passed on within their departmental functions. The gentleman delivering the fountain was quite accomplished knowledgeable and patient but could not resolve the problem of the fountain color not being corrected especially early on. I relied on the company agent to confirm the previous fountain color I previously purchased so it would be the same color for the new fountain as I had asked him to validate it. Issue Still to be resolved as I refused delivery of the pink / flesh colored fountain.
- Ali C.San Francisco, CA43212Dec 2, 2020
Swipe Right!
If you are planning to upgrade your garden and looking for quality products and better yet an amazing service then you must stop at this place! They have something for every taste but for us their customer service takes the cake! They are not only very friendly and helpful but also very professional! We have a fountain from them and we could not be happier! A special thanks to Iris :)Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Piera G.
Dec 10, 2020
Thank you for the review, your garden looks great! We hope you enjoy the fountain for many years to come!
- Fred C.CA, CA0852Jun 15, 2022
Always have great selections of fountains. Professionally installed. Look for Alessandro for the best customer service. Will definitely recommend if you want to have a very elegant looking fountains.
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Piera G.
Aug 18, 2022
Thank you for the kind review! The fountains looks great in your yard.
- A B.CA, CA0212Feb 23, 2023
AWFUL customer service that's only gotten worse over time. Do yourself a favor and go ANYWHERE but this place to buy or service your fountain otherwise you'll be sorry.
Helpful 1Thanks 0Love this 0Oh no 0 - 47136111Dec 14, 2020
Mostly larger pieces. They manufacture most of their items next door I believe. There's a small parking lot. Service is friendly.
Helpful 0Thanks 0Love this 0Oh no 0 - Bill Z.San Francisco, CA114Sep 14, 2021
I called and within 3 days Johnny was here and replaced the pump in my fountain. They were very careful and thorough. Highly recommend Giannini service and Johnny and his crew. Thanks
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