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- Jenna R.Sacramento, CA7134May 3, 2024
This company is a fraud
They steal high-end luxury, nice cars
You have to give them your key when your car is stolen you'll go to Sedgwick insurance who will never call you and they will never ever pay on your claim
Apparently, apparently the probably even the owners definitely the management and Sedgwick insurance and claims Sedgwick insurance management Sedgwick insurance and Jenna Beal, who is there claims adjuster will never call and follow up with you
You can never contact them. They never return phone calls or answer the phone.
Apparently this is all an inside scam with Impark City Park Sedgwick and Jenah Beale ... but they're not fooling authorities anymore. Too many people this has happened to.Helpful 0Thanks 0Love this 0Oh no 0 - Michael H.Morganville, Marlboro Township, NJ011Jan 25, 2024
worst parking garage. car was damaged and now have an $8,000 damage on my insurance for something i did not do. i emailed multiple times , went there asking for managers nobody knows where a manager is and never heard back from them and now im beat and my insurance is f***ed. wish i could give 0 stars !
Helpful 0Thanks 0Love this 0Oh no 0 - Michael M.San Rafael, CA04Feb 23, 2024
Parked my car here this afternoon. Had a watch stolen from my arm rest compartment while on their premises. I am 100% positive of this. My fault for keeping it in my car. Do not keep valuables in your car in this parking lot. Thought my car would be safe here, I was wrong.
Helpful 1Thanks 0Love this 0Oh no 0 - Diego G.Buckhurst Hill, United Kingdom01Sep 5, 2023
Lied to us about the in and out policy and refused the service they had promised us the next day. AVOID AT ALL COSTS
Helpful 0Thanks 0Love this 0Oh no 0 - Cucber D.Scottsdale, AZ03Jul 17, 2023
If I could give this zero stars I would.NEVER PARK YOUR CAR HERE. My cousins stayed at the Golden gate hotel over the weekend for the grateful dead shows. They thought they found a safe place for their car to be with valet and within close distance. Saturday at 7:05 am the attendant had walked away from their watch station, a strange man walked into the garage and just pulled off with my cousin's car. When my cousins went to pick up their car, the attendant simply told them they didn't know where it was. They were rude and nonchalant, and when my cousin said she was going to call the police they said, "okay go right ahead" They came to find out that the valet company leaves the keys IN THE CARS with the car UNLOCKED. Attendant seemed very suspicious and almost as if he was in on the whole thing. the way he walked off RIGHT as the guy was going in. Idk just don't park your car here if you wanna keep it.
Helpful 1Thanks 0Love this 0Oh no 0 - Connie C.Berkeley, CA433247Nov 27, 2021
Pretty upset that the scam the gentlemen here were running. Both me and my in laws parked at the lot -- despite it being $6 an hour and us staying for three hours, they charged us $30 per car and they also asked for cash for the transaction. Only one of the cars caught it and they acted like we were wrong and insisted that "after two hours it's $30" for parking. Don't pay the tourist tax.
Helpful 0Thanks 0Love this 1Oh no 0 - Farooq N.San Francisco, CA0112Sep 16, 2019
Super nice attendants and very professional service. The morning crew of Alex, Hamitouche and Daniel are a treat, so if you're planning your trip, I'd recommend hitting this place during their morning shift.
Evening also has friendly and attentive attendants. It's a valet service so they park your car and bring it out for you, minimum fuss.Helpful 0Thanks 0Love this 2Oh no 0 - Sop M.Sacramento, CA0174Feb 10, 2020
Parked for overnight on 02/08/2020 and found MULTIPLE SCRATCHES on the front end of my bumper and hood. I didn't notice it until I got home. Yes, my car wasn't washed and looking brand new upon arrival, but I DO KEEP TRACK OF Dents/damages/ SCRATCHES on my car.
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