IRBIS Heating Air Plumbing
Updates From This Business
We specialize in Heat Pump Installations!
Give us a call at (650) 501-0722 to book an… read more
We've updated our hours!
We are now open on Monday from 7 am to 1 am next… read more
0% APR for 25 Months
Get a New A/C & Heating System for Your Home with 0%… read more
$299/yr Comfort Club
Get Full HVAC Service All Year Long By Being a… read more
$69 System Tune-Up!
Get a $69 A/C & Heating Tune-Up of Your System to… read more
$69 Heating Tune-Up • Call Us Today (650) 501-0722
Test all major components inside of the furnace •… read more
Protect your home from wildfire smoke!
Get a FREE Whole House Air Cleaner with the purchase… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
Warranties 🤝
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$4000 REBATE 💸
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$10K in Financing 💲
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Carrier Performance Series System
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Highlights from the Business
Certified professionals
Budget friendly
Parts & labor commitment
LGBTQ friendly
Offers Insurance
Free consultations
Photos & videos
Services Offered
Verified by Business
Review Highlights
“After searching YELP, we called IRBIS HVAC around 3pm and they came out and repaired the unit the next morning!” in 11 reviews
“Our old gas furnace broke down, and we decided to replace it with a heat pump.” in 6 reviews
“William Vazquez with IRBIS gave service and repaired my HVAC equipment today.” in 3 reviews
About the Business
Business owner information
Vadim V.
🚨Call for A/C and Heating Service Now 🏆 #1 Customer Reviewed ✅ We Offer Finance Plans 😊 Discounts & Trade-Ins Available
Location & Hours
Serving Redwood City Area
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Amenities and More
Ask the Community
Q:
Do you install window ac units?
A:
Hello Leonard. We do not install window AC units. I apologize for any confusion or inconvenience. At IRBIS we focus on traditional AC units & Heat pump solutions for residential cooling needs. Please keep us in mind for those services. Thanks… more
Brian M., Business Customer Service
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Recommended Reviews
Overall rating
114 reviews
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Max H.San Mateo, CA46Dec 1, 2023IRBIS has been great to work with to install electric water heater. The initial consultation/quotes (done by Sonny) was very thorough and quick. It's great that IRBIS team takes care of all the paperwork for rebates and permits. The actual installation (done by Alberto and Ivan) were done very professionally and upholds high standards. They got all the job done in one day and did a pretty good job ensuring the aesthetics of the installation (conduits and all).
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Jane E.
Dec 5, 2023
Hello Max - Thanks a lot for your great review. This is very important for us to provide you with the best customer service experience. We are more than happy to be a part of this job. Please do not hesitate to contact us again for your HVAC needs. - Jane, Customer Care Representative
Xin Z.North Valley, San Jose, CA021Jul 1, 2024They came twice to giving good quality services. Very professional. Easy to communicate with the scheduling guys also.
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Jane E.
Jul 2, 2024
Hello Xin - We are so impressed by the details you provided. This was an incredible experience for us to help you with your home comfort needs. Our main goal is to see happy and satisfied customers like you. All IRBIS Team is working hard everyday to provide the best HVAC service. Please contact us for your future heating/cooling needs. - Jane, Customer Care Representative
G P.San Carlos, CA58478Apr 24, 2024I scheduled an appointment for HVAC Maintenance. The company was very communicative in letting me know the appointment was confirmed and sent a link so I could track the service technician on the day of the appointment. The Service Technician was Edgar. He was excellent. Very knowledgeable about his job. Respectful and a nice guy. He found the issues right away and changed some parts. The company is very electronic so you get estimates emailed to you instantly. Edgar did a great job and I signed up for twice a year maintenance calls to make sure everything continues to operate well.
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Jane E.
May 6, 2024
Hello - We are grateful to receive the high-star rating and this positive review. All IRBIS Team is working hard to deliver the cleanest HVAC service in the area. Please keep us in mind for your future heating/cooling needs. - Jane, Customer Care Representative
- Ed L.Redwood City, CA07Jul 25, 2024
Very good service. Prompt and thorough. My new HVAC guys. They have excellent communication and seems more expert than previous contractors. I will establish continuing maintenance of my units.
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Jane E.
Jul 30, 2024
Hello Ed! Thank you for your kind review! We're thrilled to hear that you found our service prompt and thorough. Excellent communication and expertise are key priorities for us, and we're glad to know we exceeded your expectations compared to previous contractors.
We're excited to continue maintaining your HVAC units and ensuring they run smoothly. If you have any further questions or need assistance, please don't hesitate to reach out. - Jane, Customer Care Representative - Hang Q.Palo Alto, CA03Jul 19, 2024
Our AC was not running because the refrigerant went low. I consulted with multiple technicians and eventually chose to work with Brandon. He communicated and explained the technical issue really well, and solved the issue fast. And we get enrolled in their yearly maintenance plan.
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Jane E.
Jul 19, 2024
Hello Hang! Thank you for taking the time to share your experience with us. We're delighted to hear that Brandon was able to effectively communicate and resolve the issue with your AC refrigerant.
It’s always reassuring to know that our technicians are able to explain technical issues clearly, helping our customers make informed decisions. We're pleased that Brandon's professionalism and efficiency made a positive impression and that you chose to work with us.
We’re also glad to have you enrolled in our yearly maintenance plan. Regular maintenance is key to ensuring your HVAC system runs smoothly and efficiently, and we're here to provide the best service possible.
Thank you for choosing IRBIS HVAC. If you have any further questions or need assistance, please don't hesitate to reach out. - Jane, Customer Care Representative 
RIchard V.Redwood City, CA36Apr 30, 2024Called IRBIS to service our gas wall furnace; our pilot light was not staying lit. Technician arrived at our residence and provided excellent service. He remedied the issue to our satisfaction. Will definitely call again for any future issues.
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Jane E.
May 6, 2024
Hello Richard - Thanks a lot for your kind recommendation and a high-star rating. Please remember that your comfort is our TOP priority. At IRBIS HVAC we value the time and a high quality job, appropriate communication and finding the right solutions for your heating/cooling needs. Please keep us in mind for your future HVAC needs. - Jane, Customer Care Representative
- Kristina R.Redwood City, CA5492Jun 20, 2024
I scheduled a maintenance appointment on a Monday and they were supposed to come out on the Thursday and they never showed up. Very disorganized.
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Tim V.
Jun 27, 2024
Hello Kristina, this is Tim from IRBIS. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the missed appointment. We understand how frustrating this must have been, especially during such a hot summer.
As soon as we realized our mistake, we contacted you to offer our apologies and promptly scheduled a free maintenance service. We are delighted to hear that you are happy with the job done by our team.
At IRBIS HVAC, we strive to provide top-notch service to all our customers, and your satisfaction is our priority. We are continuously working to improve our scheduling processes to ensure that this does not happen again in the future.
We hope that the quality of our follow-up service and our commitment to making things right has restored your confidence in us.
Thank you for giving us the opportunity to make it right. If you have any further concerns or need additional assistance, please do not hesitate to reach out to us.
Tim 
Alan I.Mountain View, CA039Apr 20, 2024I had IRBIS come for routine HVAC maintenance for our house. The technician was knowledgeable and was patient in explaining things to me. I ended up subscribing to their comfort club subscription plan which has them come once in the spring and once in the fall for routine maintenance ($299 per system for the year). It's a little pricey but it's one less thing I need to worry about. The only area of improvement I can think of is that communication with their team via email/text was a little slow and disjointed.
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Jane E.
May 6, 2024
Hello Alan - Thanks a lot for your kind words. This is very important for us. At IRBIS HVAC we value the high quality service and the customer experience. Please keep us updated for heating/cooling needs in the future. - Jane, Customer Care Representative
Dan C.Palo Alto, CA27Mar 9, 2024Great communication. Professional installation. Explained everything. Project took 1/2 day longer than estimated but due to my house's strange layout. They finished up in Saturday.
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Jane E.
Mar 11, 2024
Hello Dan - We are thankful for your honest review. This is very important for us. IRBIS HVAC always strives to deliver the exceptional heating/cooling installation, repair and maintenance services to keep you and your family warm and cozy during the winter and cool and comfortable during the spring and summer. Please get back to us in the future for your comfort needs. - Jane, Customer Care Representative
Shelly F.South San Francisco, CA3504Jan 2, 2024Updated reviewLeaving my original rating, but wanted to add update that owner gave me a call, was open to my feedback, and offered to do what they could to make the situation right. It says a lot to me for someone to be open to feedback, own their mistakes, and to work to improve.
Helpful 0Thanks 0Love this 0Oh no 0Nov 14, 2023Previous reviewTLDR: Shady Business Practices
Hired to swap traditional water heater out for a new heat pump water heater. They were prompt in responding to me, getting a knowledgeable estimator out, and in getting the work done. The problems were in communication and the rebates. Project manager did not communicate critical details to the install team, someone forged my signature on paperwork, and they didn't disclose the requirements of rebate program, which I now have learned requires signing up for a more expensive energy rate for at least a year and being enrolled in a program for 3 years to limit energy use during peak hours. Had I known this ahead of time, I would've selected another company. They make sure not to mention any of it until you're in the compromised position of already having the work done.- gene l.CA, CA04Jun 15, 2024
Came on time, good communication. Found a simple problem and solved it quickly. Was knowledgeable and professional and didn't need to pay anything unexpected. Would use again if we have a bigger problem in the future.
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Jane E.
Jun 17, 2024
Hello Gene - We are extremely grateful for receiving such amazing feedback from you. Here at IRBIS we focus on professionalism and on-time quality service. Please keep us in mind for your future heating/cooling needs. We will be there to help.- Jane, Customer Care Representative
