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Car Storage in 6 reviews
Commercial Services in 3 reviews
Dolly/Moving Cart Rentals in 1 review
Moving Truck Rentals
Boxes & Moving Supplies in 6 reviews
Large Storage Units in 2 reviews
Month-to-Month Rentals
Portable Storage Container Services
Review Highlights
“The reception staff at the front, namely a sweet guy named Mike, will greet you at the office area to help you get set up.” in 28 reviews
“I found this place and had a look around; very clean and the workers gave me all the info on prices and how secure the facility is.” in 6 reviews
“. That was exactly what I needed after wandering from storage facility to storage facility” in 8 reviews
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About the Business
Business owner information
Mike W.
Starting at $29/month self-storage units. We are an independently owned and operated secure self storage and parking facility. We offer drive-up self storage units in 3 popular sizes. For those looking for smaller self-storage spaces we offer interior units as well. In addition to our storage options, we also have parking solutions for most commercial vehicles.
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132 reviews
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- Zavkiddin Z.Daly City, CA02Apr 7, 2022
Excellent storage facility. Easy ingress and egress. Quick to reserve. Straightforward with disclosures on cost and move-out times. Units generally large enough to park automobiles. Very good first month promotions for cost.
The Overall Knowledge & Friendliness Of The Owners Was Amazing! I Was Treated A Person & Not A Dollar Sign! The Location Is Fabulous & The prices were as advertised. The free month was given as advertised as well as the new tennant referral discount!! Great facility; No hassles, clean, well maintained facility! Great management too! The staff is very helpful and knowledgeable! They helped me prepare for receiving contents of a storage unit. It was a very pleasant experience to reserve a unit, which was done online. The unit was ready as promised without surprises. The paper work was straightforward and quick. The facility is very clean and well maintained. I have dealt with storage units in various cities, including different states. It is refreshing to have a customer-orientated service in regards to rental facilities Definitely at the top of the list for future considerations of our storage needs. Thank you!Helpful 0Thanks 0Love this 0Oh no 0 - Irene R.Oakland, CA42421Jul 27, 2023Updated review
I just rented another unit trying to forgive the past with this company. 24 hour access they said. Nope. Came to load in on my first day at 10pm and gate is locked and no one answered the phone. How is that 24 hou4 access?
Helpful 0Thanks 0Love this 0Oh no 0Jul 14, 2019Previous reviewSo I moved across country in a U-haul and there was an offer for a free month's rent if I rented a storage unit at a U-haul business. When I moved in I asked if they would honor that offer and they said yes. I paid the deposit of $159 and moved in.
Today I went to inform them I'd finished moving all my stuff out. I showed them a picture of it all cleaned out. They said they had applied my deposit to my first month's rent (the one I was supposed to have gotten for free) so I won't be getting my deposit back. I told them i was supposed to have gotten that month free, and I felt like I definitely should get my deposit back. The guy wasn't having it. I feel screwed.Dec 4, 2018Previous reviewI've been renting here for almost 2 years despite the warning from other tenants about mice and water damage. I am currently upset with them over payment options. I live a few blocks away so I like to just drop my check off, avoid the cost of a stamp and the extra time it takes for snail mail to go from treasure island to SF and back. I left my payment last month in the locked box out front, as I've done several times before. When I got charged a late fee I called and they said they never got my check. He didnt seem all that understanding when I asked how to pay after hours without involving snail mail since I live so close. So I paid over the phone. Two weeks later they miraculously found my November check and cashed that one too, so now I've overpaid, my rent money is now short, and the manager still doesnt seem to care or understand my frustration. I'm moving ASAP to the other, cheaper, nicer storage facility that just opened up on Treasure Island. A little compassion would go a long way but the manager doesn't seem to understand that. Later dude.
- Marilyn J.San Francisco, CA01Aug 23, 2023
As a small business owner this storage unit worked great for us and specifically always received AMAZING customer service. Special kudos to Thomas who was always very helpful and kind assisting my team and I with all the moving parts. Definitely will recommend for great rates and even better customer service. Thank you, Thomas!
Helpful 0Thanks 0Love this 0Oh no 0 - Julie M.San Francisco, CA1197Jan 17, 2023
This place was very helpful and fast with providing a storage space. I needed to get my stuff moved from my old apartment asap and they were nice enough to provide their best rates and safety. The staff were very nice and easy going. Helped me into finding my storage space and even helped with moving some of my big heavy boxes. Definitely a great place to keep your stuff stored safely.
Helpful 0Thanks 0Love this 0Oh no 0 - Andy H.Boston, MA011Jul 21, 2022
Nice, accesible location, responsive. 8x10 was actually slightly larger and fit my 8 foot long shelving unit.
Helpful 0Thanks 0Love this 1Oh no 0 - Jun 15, 2020
If you're looking for storage, this is the spot! I'm sure it's the best on Treasure Island, and the rates must be the best within San Francisco!
My mother, Seema, and I have used this storage unit for just over 3 years now and we've had absolutely not one issue in any aspect. The reception staff at the front, namely a sweet guy named Mike, will greet you at the office area to help you get set up. They've got great deals and a variety of options to choose from.
I feel super safe as a small woman in this storage unit because of the kind security! Their security team is very understanding and will make you feel as safe as you need. I'm not sure what "mold" that girl from 2018 is talking about... The unit we used was very clean and did NOT SMELL at all.
I highly recommend this storage center as the staff is very welcoming and accommodating, and as their units are clean, safe, and environmentally secure. Store your stuff here!!Helpful 0Thanks 0Love this 0Oh no 0 - Daniel K.Sunnyvale, CA07Nov 15, 2021
I used the services of Island Park Storage and selected their self-storage package offer while I was visiting my family back in India for a period of three months. I got a very good deal from them and the service was very efficient. I collected all the stuff from the storage without any damage and was happy with the 24x7 access that they provided.
Highly recommend using them if you are looking for storage space at a good deal, especially around the Bay Area.Helpful 0Thanks 0Love this 0Oh no 0 - Rebecca J.Ray Park, Burlingame, CA03Oct 15, 2021
Great Location! Easy Access! Huge units!
My husband and I run a seasonal business in SF which requires storage once a year for 2 to 3 months and I found Island Park a few years ago. The staff in the office are communicative (especially the manager) and always take time to discuss our needs.... and they remember us which is a plus. Last week they raised the bar by accommodating an extra request around access. Just a few mins drive from SF, with rates that beat the franchise storage providers, and accessibility even on holidays and late hours, Island Park storage is a hidden gem!Helpful 0Thanks 0Love this 0Oh no 0 - Jani M.Kahului, HI744371Aug 19, 2019
I was kind of scared to store my dorm stuff here over the summer (3 months) because some of the other reviews talked about mold and whatever. The day I moved in my stuff, it was raining really hard so I was especially worried.
Well, I'm glad to say that I just picked my stuff up and moved it out of storage a few hours ago. No mold or anything like that whatsoever. Keep in mind that I had stored things that got wet from the rain.
Very satisfied with this place! Not too far from the center of San Francisco and is accessible through the Bay Bridge. From start to end, the staff were really helpful, patient, and polite. To access my small storage unit I had to call a worker over to open the larger unit, which are the shipping containers you see on the ships. In each metal shipping container are multiple smaller units depending on the size. Quite secure.
The low prices is what I chose this place for! Not the prettiest or fanciest but it gets the job done without breaking the bank. They also returned the $45 to my card. I highly recommend this place and would consider this place again.Helpful 0Thanks 0Love this 0Oh no 0 - Kimberly R.Oakland, CA1811343128Dec 11, 2018Updated review
BEWARE! DON'T WALK... RUN!!!!!
I lost everything that I owned. I was in the process of a move and put everything that I owned into storage... The storage container leaked from the back of the unit and black mold crept to the front.
It happens all of the time. It happened to several people while I was there. I kept my damaged stuff there trying to get my insurance to cover part of it and even though it was a total loss, the owners bullied and threatened me. They kept taking out the rent and insurance from my bank account and said that if I stopped it that I wouldn't be able to have the items to show the insurance... that they would consider it abandoned and sell it off...
It's not safe. It's scary. There are people living onsite and they have mean dogs. They are burners and are living in campers and using the units as home. There are drugs and violence. Many loud fights and the dogs going after people.
The owners are the worst of the worst. The business name and who you can go after changes. They are super shifty and I cannot express to you how they stood over me and threatened me as I was in shock and crying. They kept sucking money from me and saw me crying over family heirlooms, pictures of my daughter and EVERYTHING that I owned. My insurance company quit counting at $300,000 because it just didn't matter anymore. I ended up only getting about $8,000 which was eaten up by the extra time I had to pay to store my molding items and the cost for hazmat to come out and assess it.
I've seen it happen over and over and had people contact me about it over and over because it happened to them too....
I WILL UPDATE THIS EVERY YEAR!Helpful 1Thanks 0Love this 1Oh no 0Jul 29, 2015Previous reviewBEWARE!
There is condensation leaking into my unit and now there is mold ALL over everything that I own. The owners put me off and are being hard core. They refunded my money, promised in writing that they would not charge me until it was resolved and now are threatening to put a lien and sell/dispose of my items behind my back... even though they sent me an email saying that they would not.
My $40,000 worth of insurance WILL NOT cover the damage because the unit was not properly taken care of. There is proof of moisture leaking into the unit AND one owner said that they would handle it and now the other... Is Bullying and threatening me.
I contacted their tenant insurance carrier and even if I had purchased their supplemental insurance, it would not cover this damage.
They have been stringing me along since April 22nd.
They refuse to submit it to their insurance and now I am being forced to hire an attorney.
There have been NUMEROUS problems with this company since day one. They are charming and wonderful when they want your money and business. Just don't have a problem.
If you care about your possessions and what you are storing. Take care and be safe. THIS IS NOT A SAFE PLACE TO STORE YOUR VALUABLES!!!! - Pietro F.Irving, TX027Jul 6, 2021
Looking for a place that knowingly rents DAMAGED units, DESTROYS all of your stuff, and DOES NOTHING to make it right? Look no further. Despite multiple feedback from previous customer around water damages, they rented me a 10x20 with damaged roof that leaked water. Water and MOLD everywhere. The mold was so extensive I do not even know how to describe it. They also HIKED PRICES almost 50% Over the last 8 MONTHS, and have a pending law suit (mine) - RUN
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