Jeff's Twin Oaks Garage

The BEST service by far! I could not recommend a better place to take your RV! Great quality! Great value! Exceptional customer service! I recently dropped off my Class A motorhome, for an inspection and service. They performed a very thorough inspection and detailed service. The price was very reasonable, and as quoted. Thank you Lily, Jeff and Doug!!

Erik at Jeff's Twin Oak's Garage is a top shelf diesel mechanic. We appreciate his professionalism and know how. Their prices are reasonable and turnaround is their top priority. They are very reliable and responsive to their customers

Can't say enough good things about Jeff's Twin Oaks Garage. Stopped in for the first time and was referred immediately to Jeff the owner. It was obvious early in our conversation that Jeff is a fair and honest businessman who cares about people. He helped me find the best solution for my situation at a price i could afford. If you're looking for a plush waiting room with TVs and vending machines don't go there. If you're looking for a mechanic you can trust JTOG gets my highest recommendation.

jeff's Twin Oaks Garage was very highly recommended to me by All American Rv Repair in Santa Rosa. The owners at All American told me that Jeff can handle any and all chassis-related repairs on large vehicles like motorhomes. I seriously (accidentally) bent the front automatic hydraulic jacks on our 2022 Winnebago view 24D... So badly that they were not usable anymore. Jeff was able to figure out a way to repair them and make them even better/stronger than before! His work was spot on, timely, straightforward, and his communication with me was always up-to-date. His competitive bid was a great value compared to all other bids. His office manager, Lilly is a sweetheart, and really knows the ropes for insurance claims. She is very experienced in that field. If you're looking for a very honest and straightforward repair shop, you can't do any better than Jeff and his expert team at Jeff's Twin Oaks Garage.
From a very satisfied customer (and now devotee)...
Robert C, Occidental, California. 3/4/2024

I called to see about getting my truck in for a minor repair. Jeff didn't have time to get the truck in right away, but walked me through some of the common issues, so I could make the repair myself.

Called Twin Oaks today when a "perform service" message showed up on the dashboard of my 2015 Ram 2500 diesel. Spoke with Jeff on the phone. Could not have been nicer, or more helpful and actually took the time to explain his thoughts on what I was describing. He explained that I could come in and they would check the code on their analysis machine. Just asked that I give an hour notice before I arrived, which I decided to later in the same day.
Called later, spoke to his colleague in the front office who was equally helpful and confirmed that I could come on in an hour later.

I came in and was assisted by Jeff and Erik ( believe that was his name). Super friendly, helpful, and addressed my problem while I waited. Checked out with the very nice lady at the front counter, I'm sorry I can't remember your name.
Outstanding all around, customer service is not forgotten at this shop, and I will be back for every diesel need I have!

Ford issued a recall last fall for a 'possible' suspension problem on my motorhome with the Ford F-53 chassis. They said parts were not available to repair the possible problem & six months later said they were now available. However, rather than having the parts on hand at the dealer to rapidly install them IF the problem existed, their procedure was to have the customer bring it in for an inspection, then order the parts (= waiting), and then, IF the correct parts were ordered & delivered, put them in. POSSIBLE BIG DELAYS....
I called Jeff's Twin Oaks Garage, known for their expertise with trucks/motorhomes and asked if they could have a look to see if I even had any problem. Since I had travel in the very near future, I was willing to pay 'out of pocket' to see what was going on. Mind you, the nearest Ford dealer in the entire Bay Area that could even handle motorhomes is 60 miles away from me - well over $80 in gas and the time to boot. They were also booked nearly 4 weeks out before they could even see me.
Jeff set me up for about a week out. I drove in, raised it up on the jacks & Jeff himself hopped on a 'creeper' and checked the entire chassis & suspension from front to rear, rolled out & told me everything looked factory-fresh & I had no problems. I offered to pay him his normal shop time & he said, "This one's on the house".
Now that is 'over-the-top' customer service & I hadn't been a customer of his for almost two years!

These guys are awesome.. very knowledgable , trustworthy friendly, Responsive. Also very busy because if this so just plan ahead if possible .

Absolutely recommend them

I have been using Jeff's shop for three years now to service a 2007.5 Kodiak c5500 seneca rv. Every time I had some special request which I tend to have a lot of, Jeff and Doug accommodated them and went over and above to reach my ridiculous requests. Just last month before a big trip with family and friends where we would be dry camping for 9 days in the remote dessert my radiator decided to give out, just one week before I was to leave. I contacted Doug and he happily said bring it in even after letting me know their calendar was packed full and they would get it fixed before my trip. This is what I call customer service. They diagnosed the problem found a bad lower radiator hose elbow had cracked not actually what I thought a bad radiator. Saved me money not repairing what wasn't needed, another great sign of a trustworthy mechanic. They were even able make time to do a fuel filter change and oil change, transmission check and checked my tires, along with diesel generator service just as a precaution before my big trip, All this work to make sure my family had a fun safe trip, that kind of service short notice is very rare if not impossible to find. With all my extra request for service they still got it all done before I had to go. I would highly recommended this shop for any of your mechanic needs as they have earned my trust and loyalty which I don't give out frivolously. 10 out of 10 in all categories of service, work and professionalism.

Great people, honest and more than fair. Excellent work done by knowledgeable folks. Will definitely go back there when in the area.