Offerings
Services Offered
Verified by Business
Car wash
Handwashing
Review Highlights
“The bathroom requires a code for entrance - but it's massive and pristine.” in 2 reviews
“I have frequented the salad bar a few times.” in 3 reviews
“Love that the lockers are outside and accessible via code for pick up 24/7.” in 4 reviews
Location & Hours
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Amenities and More
About the Business
We are your all-in-one convenience store and marketplace. Our goal is simple--we want to redefine the convenience retail store by offering exceptional items that are good for you; excellent customer service and a fantastic experience from the time you enter our stores.
Ask the Community
Q:
How can we pay?
A:
Hello, For in store, you can pay with cash/cards/ and apple pay. Please email us if you have any other questions and we ill be happy to assist you.
Pervez P., Business Owner1 year agoQ:
Your car wash damaged my rear wiper. Will you cover the cost of replacing the part? I called the dealer and the cost is the same as the cost of the car wash.
A:
Hello Clayton, we are so sorry to hear about this. We will gladly help with this situation. Will you please send us an email to "hello@loopneighborhood.com" with the exact cost and any other other details of this situation. We truly apologize, and… more
Pervez P., Business Owner2 years ago
Recommended Reviews
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Overall rating
59 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Dbear T.San Francisco, CA4916713Jun 10, 2024
Closest place to my house for a car wash. I decided to give it a try. Wait is crazy long and by the time the car wash is done it's been around 45 minutes minutes on a Friday afternoon. Wondering how the wait is on a weekend. Wanted to use the vacuum but there's only one and not much places to wait until vacuum was feee. All spots were taken. It's kind of a small lot with not much space. I have an electric car so no need for gas discounts. They try to upsell monthly unlimited car washes which I'd be all for but i don't have an extra hour a week to spare just for a car wash. If it was easy in and out it would be an easier sell for unlimited washes.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pervez P.
Jun 29, 2024
Hello,
We truly apologize for the wait at the Car Wash. With the Car Wash Subscription you can come once a day every day. If you have any questions or comments please let us know if there is anything we can assist you with. Feel free to email us at hello@loopneighborhood.com. - Isaak T.San Francisco, CA01Jul 5, 2024
This is a nice gas station with a lot of snacks, great customer service from Vera, very funny and helpful.
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 27, 2024
Loop has been at the gas station for a while. I went for the first time today. They sell packages of Dippin dots and it's fun. I got two and a bagel dog, as well as Gatorade to go. Fun and quick.
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Pervez P.
Apr 15, 2024
Hi Denise,
Thank you so much for taking the time to share your kind review! We are so happy to hear that, and we hope to see you back again soon! - Jun 23, 2023
The NFC reader and receipt printer was down on pump 7 while I was there.
Staff was inviting and friendly when I went in to pick up receipt.
Got a car wash too.... really early in the morning.. no lines. The car wash got about 90% of the dirt and other stuff off the car.Helpful 0Thanks 0Love this 0Oh no 0 - 524484456Jun 6, 2023
Great little easy to access gas station with a market and Amazon pick up lockers and car wash.
Love that the lockers are outside and accessible via code for pick up 24/7.
The market has a great selection of junk food and drinks that are always chilled
Car wash is great but always busy but perfect for a quick soapy wash for those days you don't want to wash your car yourself.
Pricing for gas may be a few cents more but it's always clean and busy and centrally located so worth it. Also like that is name brand gasHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Pervez P.
Jun 7, 2023
Hello Jennifer,
Thank you so much for visiting us here at Loop! We are so happy to hear that you had a great experience, and hope to see you back again at Loop soon. Thank you so much for taking the time to share your kind review with us and the community!
Have a great rest of your week Jennifer! - Bo Z.San Francisco, CA01822Dec 6, 2021
I walked in and asked the woman at the counter if they have an ATM she pointed at it and said "I don't think it works" I tried it anyway and it worked fine. While using the ATM (located next to the bathroom) the worker started banging on the bathroom door and yelling at the person inside to get out because a line was forming. Less than a minute later and still during my ATM transaction another worker started banging on the restroom door telling whoever was inside that they will call the police if he doesn't leave the restroom. About 30 seconds later the gentlemen came out of the restroom rightfully upset claiming he had been in there for no more than 3 minutes and how dare they threaten the police on someone using the bathroom. I shared the same concern. I'm not sure if they ended up calling the police but if so that's disgusting.
I will NOT be shopping at this or any Loop again.Helpful 2Thanks 1Love this 1Oh no 0 - David S.San Francisco, CA2028246333Jul 16, 2021Updated review
So I have to take a star off for my moldy, freezer-burned cookie dough Hagen Dazs. Additionally, I finally have a functioning car, so I suppose it was also mildly irritating recently that the display screen on pump 8 was busted. They still took my $ indoors though.
It's a gas station, I really don't know why you'd spend any good money at one for quality food or snacks. But I live so close that I'm here enough. (I often ask visitors to my apartment, "Have I shown you my beautiful view of the Shell station?")
I had a hideous cold recently and appreciate that Loop had gingerale, vitamin boosters, medicine, gingerale, and soup.
Most people seem to drop by this page when they're super displeased, but if you are reading other reviews, I highly recommend the "exploding burrito" one for a good laugh.Helpful 0Thanks 0Love this 0Oh no 0Nov 29, 2018Previous reviewReviews here are patently hilarious. A note for some Yelpers:
1. You're at a Shell station, not a country club gas station and wash & dry.
2. This gas station is one of only half a dozen on a route connecting to the GG Bridge. Expect it to be, therefore, busy.
3. ...and for people to want their cars washed before they skip town to visit mom. The lines at the wash are therefore long.
4. Gas stations don't owe you a bathroom.
...I don't work at this Loop. But I've lived across from it since it opened several years ago. Generally, I LOVE it because it remains with its door open literally 24 hours. Ever been to other gas stations? They close at 10p because they fear getting robbed.
This place also has bags of ice, and frozen entrees, and ice cream. AND a froyo station with candy. I'm a little sad about the froyo though... it's been runny for at least a year.
I know it's no one's life dream to work at a gas station, but I'm guessing management kinda sucks here - because employees tend to rotate out every six months. And they all seem to be fairly unhappy. But they do their best.
Note this location also has a salad bar and a variety of midrange sandwiches that you'll also find at some bigger Walgreens. ...I'm here often late at night for a sandwich or beef jerky. Not a fan of their burritos or premade burgers- bad poops. But the popcorn chicken is decent.
It's also great they have Amazon lockers here - sucks however that no one is coming by to pick up their stuff, and said lockers are constantly full. - Patricia P.Koolauloa, Kahuku, HI097Feb 18, 2020
Whatever you do go elsewhere for fuel. This is the last time I will get gas (not that I even was able to) from this location.
Im running late and low on gas so I decided it should take a few seconds to swing into this location. They have switched over to a system where the pump keeps your card till the transaction is completely finished. I get it, I is a fruad concern. Fine. So I stick my card in, it locks, then does nothing. I try entering my zip, nothing. I try selecting debit or credit, nothing. I try going in to request the machine to be reset this is where it gets fun.
The woman not only refused to reset the machine but demanded that I leave without my card. I requested her to reset the machine or force it to release my card. She claimed that she had no control over it and that it was my fault. She was the most hood, rude, person that one could encounter at 6 am. On my third attempt to go inside and get the pump unlocked the woman decided to flip me off because I refused to leave till my card was released.
Whatever you do, don't get gas here it isn't worth the time and effortHelpful 3Thanks 0Love this 4Oh no 0 - Jude N.San Francisco, CA94215465Oct 10, 2018Updated review
When Loop neighbourhood market first opened I didn't know what to make of it. Firstly I never heard of it and this came as new addition to the renovated Shell gas station.
Ahh it's the new convenience store/mart with more food options and stock than a normal gas station mart.
I didnt read other reviews for Loop before visiting here but let's be real here. Its a gas station mart you can't expect whole foods quality here. Prices are cheap and for what you pay the quality is good. Compared to 7-eleven's inhumane food offerings I think this is definitely better than that.
I have frequented the salad bar a few times. For $5.99/lb wow I can't believe the variety you get and tbf its not the freshest quality around but it's still fresh to the day and edible
I haven't tried the food items cause well not a fan of cholesterol heavy oily foods but from the looks of it behind the display it looks fresh
Loop mart is a nice addition to Shell gas station and to the neighbourhood. I wouldn't consider the food here to be the greatest but its as good as you'll get for this price point and convenienceHelpful 1Thanks 0Love this 0Oh no 0Jun 10, 2016Previous reviewAll in one convenience store open 24 hrs a day. I'm reading a lot of negative reviews lamenting on poor food quality and overprice snacks. Come on this isn't a safeway or fully stocked market? Of course their going to charge mark up which convenience store doesn't? Food quality isn't going to be that great or healthy but name a convenience store that does...exactly.
I'm in love with their salad bar. Cheapest salad bar I've ever been to and it stocks a good variety of ingredients.
They even have a smoothie and next to it a froyo station. What!!?? It reminds me of those convenience stores overseas that have a little of everything. Sure their not great at any one particular thing but their convenience as hell hence convenience store.
24hrs nice. If I'm ever awake too late in the early morning and craving cheap mediocre food I'll def come here.
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