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“Same day, efficient, and affordable service from a guy who obviously cares about his clientele.” in 2 reviews
“. I am very happy with their quick response, Werner was professional and very careful on my property, he was pleasant and had excellent technical skills” in 2 reviews
“I called two larger companies on a Saturday afternoon to come out and clean a blocked main sewer line.” in 3 reviews
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About the Business
Specializing in: - Plumbing-Drain & Sewer Cleaning - video inspections available - Septic Tank & System Cleaning - Sewer Cleaners & Repairers - faucets, toilets, showers heads and more installations call for a free estimate
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Overall rating
18 reviews
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- Ken H.San Rafael, CA04Feb 3, 2022
I started learning how to snake clogged drains in middle school helping my dad manage rental property, so when my storm drain was backing up during the "atmospheric river", I knew I could clear it myself. After pulling out a bunch of roots with my snake, I sensed that victory was near, but no. After a couple of hours of fighting it (and busting the blade off my snake), I finally accepted defeat and called in the big guns. The first drain guy who examined it decided that he wasn't likely to do much better (I appreciated his honesty) and referred me to Mario. Solid advice! Mario and his brother Leo came over the next day to assess the situation and returned the following day to do the work. I wish I called them sooner. They tried snaking the pipe but soon determined that the problem was bigger than roots and started digging. They quickly discovered that a previous owner had crushed the pipe when pouring concrete for a fence post. They proceeded to dig out this old concrete block and then replaced the damaged pipe. The whole thing took under three hours. Massive props to Mario and Leo. Reasonably priced, responsive, friendly, and hard-working - Couldn't ask for more!
Helpful 0Thanks 0Love this 1Oh no 0 - Todd S.San Rafael, CA9132Oct 28, 2023
Excellent service late on a Saturday afternoon. Father/son duo were very prompt and provided excellent service. Friendly, professional and thorough. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Eric W.Novato, CA112131Apr 14, 2024
This is the third time using Mario's Drain Control and once again I'm completely satisfied with the results. The end of a toilet cleaner broke off while cleaning and was flushed down the toilet. We called a local Novato plumber who came and fished out the plastic part from the toilet trap. Apparently the foam part of the cleaner went farther down line and created a blockage. The first plumber hinted this could happen. Mario's responded the following day within 50 minutes of my call. Using a clean out on the side of the house he snaked 110' into my system, clearing the clog. Werner, the technician also flushed the line with water. I am very happy with their quick response, Werner was professional and very careful on my property, he was pleasant and had excellent technical skills. These calls are expensive, but I felt the cost reasonable for the amount of effort and the fact that they have the tools needed for the job. Biggest part I trust the integrity of the business.
Helpful 0Thanks 0Love this 0Oh no 0 - Kirk H.San Rafael, CA01028Feb 10, 2024
Late Saturday afternoon our drain clogged and none of the usual tricks worked. The kitchen was a mess because the dishwasher backed up into the sink. After leaving several increasingly desperate voicemail messages, a real person answered when we called Mario's. About a half hour later Werner showed up and went right to work. Less than an hour later the drain line - which was badly clogged about 30 feet down from the sink - is now running freely. We're back in business! Very friendly, fast, efficient, and professional.
Helpful 0Thanks 0Love this 0Oh no 0 - Andrés R.San Francisco, CA22Sep 3, 2022
Was referred to him by a trusted individual and he did not disappoint. Mario's and his son came out within an hour and cleared my backed up sewer line! The clean outs were overflowing whenever we drained water. I highly recommend Mario's Drain Control, great value for the level of service received. You know your money is going to honest hard working men!
Helpful 0Thanks 0Love this 0Oh no 0 - Cameron B.San Rafael, CA22251Jul 16, 2022
It's Saturday and laundry drain water is coming up from my shower drain. I don't think it's supposed to work like that. I'm handy but I know when I'm out of my depth. I call Mario and he indicates he'll be here between noon and 1pm the SAME day. Color me impressed. He spent the time to diagnose the various clean outs and not finding one for the shower / laundry drain he lugs the snake on the roof and promptly uses the vent to clear the correct line restoring shower/laundry draining and bringing balance to the force. Same day, efficient, and affordable service from a guy who obviously cares about his clientele. Thanks Mario - you're my guy from here on out!
Helpful 0Thanks 0Love this 0Oh no 0 - Lauren S.San Francisco, CA45441May 8, 2022
This is a long overdue review. Today was the third day Mario has saved the day with our blocked septic pipes. Each time, he has responded and been to our house within an hour, whether it is a weekend or at 8pm on a weekday. His prices are very reasonable and he's great to communicate with! Mario is forever our go-to plumber.
Helpful 0Thanks 0Love this 0Oh no 0 - Michael P.San Rafael, CA510110Oct 16, 2021
Great job clearing sludge from our kitchen pipes on a Saturday, on very short notice.
Helpful 1Thanks 0Love this 1Oh no 0 - Tony T.San Francisco, CA115419Apr 8, 2022
Very happy with Mario's services! Helped clear out a blockage in our sewer line very efficiently. Plumbers aren't cheap in Marin, but I found his pricing to be fair compared to others I've used. Will use him again if needed.
Helpful 0Thanks 0Love this 0Oh no 1 - Dee D.San Rafael, CA217Dec 17, 2020
I contacted Mario in the late afternoon / early evening. They came by an hour later. My mainline is clogged. They snaked it and fixed the issue. Nice people and nice service. I would support a small local business like Mario's than those bigger companies. I appreciate it and thank you for coming out in the early evening. I will def. do business with Mario's again.
Helpful 0Thanks 0Love this 0Oh no 0 - Vise G.San Anselmo, CA186Dec 30, 2018
I have never had a plumbing company respond so quickly and do such a wonderful job. I had the exact same problem and called a local well known company and paid $800 more!!! It pays to do business with honest people. I was able to open my restaurant and finish the day without losing the whole day. Thank you so much
LarryHelpful 0Thanks 0Love this 0Oh no 0
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