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About the Business
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Vancouver, BC Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
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28 reviews
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- Tony A.Vancouver, Canada020Aug 8, 2024
I removed a previous negative review from about a month ago.
Head office called to apologize and offered me a discount/work was done to satisfaction.
I understand they were very busy shop and sometimes promises cannot be kept, but they came thru and i am thankful.Helpful 0Thanks 0Love this 0Oh no 0 - Tahnee T.Kensington-Cedar Cottage, Vancouver, Canada01Feb 21, 2023
I called like 5 shops and was having trouble but Allen helped me right away and diagnosed my car for free over the phone when two other shops quoted 200$ and 150$ for a diagnosis. definitely my new go to mechanic, thank you!
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Customer Experience Team
Feb 21, 2023
Thank you for taking a second to leave us this great rating, Tahnee! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.
- Sammy Y.North Vancouver, Canada79167671Jan 15, 2020
Tony is rude & sarcastic.
Went for a checkup on my car on a snowy day because it was the only store that had the 'Open' sign on. Not only did he try and shove me towards Mr. Lube, he made the sarcastic 'have you seen the weather outside' remark like what do you think?
Returned a few hours later and when getting information on my car, kept trying to correct me by saying it's a GTS or ES model when I know that after 11 years of operating my car, it's obviously a GT.
When diagnosed with a cracked muffler I only wanted to ensure that I can fix it at a later time since I had to drive to VancouverIsland for work the next day... He said that I can drive it & then adds nonchalantly 'there might be some Carbon Monoxide in your car'. That's fatal poison.
An absolute jerk.
Charged me $33 for a 5 minute operation having a mechanic use 3 ZipTies on the grate under my car.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Customer Experience Team
Jan 17, 2020
Hi, we're committed to providing honest and straightforward service for all our customers, so we're disappointed to see your one star review. We'd love to talk to you more regarding this, but we need some more information from you first. Please click https://goo.gl/Htn9PP to tell us more about your visit. Thank you.
- Randall A.Hedley, Canada02Dec 11, 2021Updated review
This is an update from my previous review re. wheel bearing ripoff. It appears from 3 independent auto mechanics that there is no indication that any work had been performed to access the wheel bearing in my vehicle even though I was charged 563.25 for the repair. What surprises me is that the Midas muffler organization allows crooks to manage their shops. This manager Dale believes he can charge the customer and not do anything in return. Take away the one star and avoid this shop and avoid the Midas touch like the current plague.
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Customer Experience Team
Sep 1, 2021
Hello Randall, we have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please contact us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx
Sep 1, 2021Previous reviewI brought my vehicle in to Midas muffler on Kingsway because of some noise coming from rear right side, I advised them that I was from interior. They diagnosed it immediately as a wheel bearing and advised me not to drive my car. They estimated $750 for repairs so I left it with them, but when I phoned a checked with the dealer the cost was $460. I called Midas back and they informed me the dealer used cheap parts but they could do it for $460.
When I picked up my car they added $50 For shop supplies to Bill so I ended up paying $563.25 TOTAL. When I returned back home the noise was worse so had to have brake caliper replaced on same wheel. The mechanic advised me Midas did not replace wheel bearing or they would have known it was the caliper. As one reviewer said avoid them like the plague. Trust the Midas touch if you want to get ripped off. - Taryn W.Vancouver, Canada792131Aug 23, 2016
Stay away from this place like the plague. My vehicle was working fine and I just needed a simple oil change. After I brought my vehicle here, my car started leaking and had troubles starting, I even walked out of this place with a $1500 quote for work that needed to be done.
Luckily, I know a mechanic and got a quick second opinion. He looked at the car and instantly saw that the screws were NOT tightened after the oil change and was able to tighten them by hand. He used a tool to reinforce it and instantly stopped leaking and now, no troubles starting.
The sad thing about this is, my friend had the same issue with this place. The engine light turned on and got a second opinion by another mechanic and saw that a part was missing. When they took it back to discuss the situation, a mechanic was able to tighten the bolt by hand proving that the proper procedures weren't taken.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Customer Experience Team
Aug 26, 2016
Hi Taryn, sorry to hear that you weren't happy with your oil change service. We perform thousands of oil changes every year and strive to provide great service. We'd love to talk with you about what happened - we've sent you a private message.
- Ryan A.East Side, Vancouver, Canada2814Sep 20, 2017
I called the day before asking if they could install an axle back exhaust for my car and they were able to get me in the next morning. Quoted me 2.5 hrs and that's what they charged me for. My car sounds nice now and I couldn't be happier.
Helpful 0Thanks 0Love this 0Oh no 0 - Cease W.East Side, Vancouver, Canada16May 21, 2019
's without a doubt that every time I bring my car in it requires a few things, never one thing. The team at Kingsway Midas are always honest about what needs to be done in prioritizing the most important repairs. I'm happy to be able to maintain my vehicle with the support of mechanics who take great pride in their work and service they provide. Big appreciation for Kingsway Midas Muffler!
Helpful 0Thanks 0Love this 0Oh no 0 - Ro H.Beverly Hills, CA02May 10, 2021
no stars for these rip offs. I feel like such a sucker. milked a 1/2 hour job into almost 2 hours. gross. never returning!
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Customer Experience Team
May 11, 2021
Ro, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We'd like to discuss this further with you. Please reach out at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx.
- Michelle E.Central, Vancouver, Canada336Apr 30, 2019
Great, informative, and quick service done here after an awful customer service experience at the OK Tire next door. I first went into OK Tire to ask about a simple tire patch repair, and not only was the manager I spoke to rude and condescending, he also told me that he couldn't repair it because the tread was too worn, and that my "only" option was to buy all new tires. I asked again to clarify that there was no sort of temporary fix to at least get me through the day, and he again said no, and that all I could do was spend $1000 there on new ones. Obviously, I knew this was BS.
Anyways, I then went to the Midas next door and had my tire promptly repaired no problem - I believe the technician's name was Justin. He told me the % of tread I have left on my tires and even told me about the indicators so that I can tell for myself. Himself and another staff member (Edwin, I believe) were both extremely kind and helpful. I definitely recommend this establishment as I'd say my experience was 10/10 from start until end.Helpful 0Thanks 0Love this 0Oh no 0 - N C.Knight, Vancouver, Canada01Oct 20, 2018
LOL Can I not give a star? Two months ago, got all my brake/pads/light revamped and fixed (or so I thought caused the employees told me). Now, I go to my go-to mechanic (not Midas) because my car started to squeak when I pressed my brakes. My go-to mechanic tells me " What fix? Sure they replaced the back brake but the front one only has 20%" I may not be well acquainted with pricing, but I AM PRETTY DAMN SURE $900 FOR 1 BACK BRAKE , ONE BRAKE DOESNT COST THAT MUCH.
LOL not to mention the first time, they didn't even fix the brake light & I needed it for a road test (ended up not being able to take the test). Had to go back to a different Midas (not this one) and get it fixed. Was gonna let it go, like Shame on me for not checking, BUT THE HECK is $900 FOR LYING TO ME SAYING YOU REPLACED EVERYTHING.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Customer Experience Team
Oct 22, 2018
Hi there, thanks for the feedback. Very sorry to hear that you didn't get the type of experience you were expecting. We'd like to talk with you more about your recent service. Please send us a message through https://goo.gl/Htn9PP. Thanks.
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