Midas

I removed a previous negative review from about a month ago.
Head office called to apologize and offered me a discount/work was done to satisfaction.

I understand they were very busy shop and sometimes promises cannot be kept, but they came thru and i am thankful.

I called like 5 shops and was having trouble but Allen helped me right away and diagnosed my car for free over the phone when two other shops quoted 200$ and 150$ for a diagnosis. definitely my new go to mechanic, thank you!

Tony is rude & sarcastic.

Went for a checkup on my car on a snowy day because it was the only store that had the 'Open' sign on. Not only did he try and shove me towards Mr. Lube, he made the sarcastic 'have you seen the weather outside' remark like what do you think?
Returned a few hours later and when getting information on my car, kept trying to correct me by saying it's a GTS or ES model when I know that after 11 years of operating my car, it's obviously a GT.
When diagnosed with a cracked muffler I only wanted to ensure that I can fix it at a later time since I had to drive to VancouverIsland for work the next day... He said that I can drive it & then adds nonchalantly 'there might be some Carbon Monoxide in your car'. That's fatal poison.
An absolute jerk.
Charged me $33 for a 5 minute operation having a mechanic use 3 ZipTies on the grate under my car.

This is an update from my previous review re. wheel bearing ripoff. It appears from 3 independent auto mechanics that there is no indication that any work had been performed to access the wheel bearing in my vehicle even though I was charged 563.25 for the repair. What surprises me is that the Midas muffler organization allows crooks to manage their shops. This manager Dale believes he can charge the customer and not do anything in return. Take away the one star and avoid this shop and avoid the Midas touch like the current plague.

Stay away from this place like the plague. My vehicle was working fine and I just needed a simple oil change. After I brought my vehicle here, my car started leaking and had troubles starting, I even walked out of this place with a $1500 quote for work that needed to be done.

Luckily, I know a mechanic and got a quick second opinion. He looked at the car and instantly saw that the screws were NOT tightened after the oil change and was able to tighten them by hand. He used a tool to reinforce it and instantly stopped leaking and now, no troubles starting.

The sad thing about this is, my friend had the same issue with this place. The engine light turned on and got a second opinion by another mechanic and saw that a part was missing. When they took it back to discuss the situation, a mechanic was able to tighten the bolt by hand proving that the proper procedures weren't taken.

I called the day before asking if they could install an axle back exhaust for my car and they were able to get me in the next morning. Quoted me 2.5 hrs and that's what they charged me for. My car sounds nice now and I couldn't be happier.

's without a doubt that every time I bring my car in it requires a few things, never one thing. The team at Kingsway Midas are always honest about what needs to be done in prioritizing the most important repairs. I'm happy to be able to maintain my vehicle with the support of mechanics who take great pride in their work and service they provide. Big appreciation for Kingsway Midas Muffler!

no stars for these rip offs. I feel like such a sucker. milked a 1/2 hour job into almost 2 hours. gross. never returning!

Great, informative, and quick service done here after an awful customer service experience at the OK Tire next door. I first went into OK Tire to ask about a simple tire patch repair, and not only was the manager I spoke to rude and condescending, he also told me that he couldn't repair it because the tread was too worn, and that my "only" option was to buy all new tires. I asked again to clarify that there was no sort of temporary fix to at least get me through the day, and he again said no, and that all I could do was spend $1000 there on new ones. Obviously, I knew this was BS.

Anyways, I then went to the Midas next door and had my tire promptly repaired no problem - I believe the technician's name was Justin. He told me the % of tread I have left on my tires and even told me about the indicators so that I can tell for myself. Himself and another staff member (Edwin, I believe) were both extremely kind and helpful. I definitely recommend this establishment as I'd say my experience was 10/10 from start until end.

LOL Can I not give a star? Two months ago, got all my brake/pads/light revamped and fixed (or so I thought caused the employees told me). Now, I go to my go-to mechanic (not Midas) because my car started to squeak when I pressed my brakes. My go-to mechanic tells me " What fix? Sure they replaced the back brake but the front one only has 20%" I may not be well acquainted with pricing, but I AM PRETTY DAMN SURE $900 FOR 1 BACK BRAKE , ONE BRAKE DOESNT COST THAT MUCH.

LOL not to mention the first time, they didn't even fix the brake light & I needed it for a road test (ended up not being able to take the test). Had to go back to a different Midas (not this one) and get it fixed. Was gonna let it go, like Shame on me for not checking, BUT THE HECK is $900 FOR LYING TO ME SAYING YOU REPLACED EVERYTHING.