Monterey Auto Service

Mark recently serviced my car, an oil change and inspection. His work was amazingly prompt, and I was able to pick up my car in a few hours after dropping it off. He carefully explained some issues I was concerned about, and showed me why two potentially expensive repairs raised by a dealer were not yet necessary. His work was also very reasonably priced. I highly recommend him.

I can tell Mark is very knowledgeable when it comes to cars. He talks in a very straightforward way that can seem a bit abrasive, but he still helped us out by taking our car in on Friday evening for a look on Saturday morning, even though he was going to have a busy Saturday. After he did the inspection, it turns out his first instinct was right, and he helped us clean up the oil leak under our hood. Mark was very transparent about the price and called us for permission before acting. Also found a broken light and replaced it too. (I will say the oil changes here are more expensive than other parts of the city -- nearly as expensive as my dealer.)

After all this is said and done, Mark offers to back our car out of the garage. On his way, he scrapes his own boxes and materials with the car, and the sound is so noticeable that he even gets out of the car to take a look. When he backed the car out onto Monterey, I immediately gasp and curse because there is such a large scratch on the side of our car, but Mark goes back inside to work on other things. When we try to confront Mark about it later, he is super defensive and THEN accuses us of trying to rip him off. We brought up the fact that he even got out of the car when he heard our car scratch his boxes, and he said he didn't know what we were talking about, even though we saw it with our own eyes. Really disappointed that our experience took such a dark turn because we were hoping to have a knowledgeable neighborhood auto shop we could rely on in the future.

Great small garage, very rare to find

The technician was very helpful, saved all replacement parts and showed me the failed parts

Good price and honest

Highly recommend

Mark is the best Mechanic I have ever had. He is always patient, kind and straightforward. He answers all my questions and always tries to squeeze me in when I have emergencies. I always can rely on him to take good care of me and my car, I am so lucky to be in the neighborhood too! Thank you, Mark!

We will keep this one short. Mark is smart.

We had a problem with our battery being repetitively drained. Although he could not do anything with hunting down the source due to manufacturer proprietary electronics he could install a battery killswitch as a stopgap measure until we could take it to a dealer for a lengthier diagnostic.

This allowed us to have the predictability of our car back for our recent move. Only compliments here.

I called with a tire repair need because I was getting a flat in my tire and the owner picked up the phone and helped me within two hours. It turns out that my car needed to new tires and the owner showed me why, which was very helpful. He was able to beat the price of Costco and he gave me my car back within 24 hours. Best local service in Sunnyside!

Quick service for oil change. Great communication and the owner is honest and transparent on pricing, and doesn't try to sell things you don't need.

Wouldn't recommend due to awful experience and customer service. This man had no patience and interest in my business and this is after I accommodated his schedule to come down. "Don't complain to me. When it breaks down you come to me.", after me explaining the situation which was not dire enough for him to assist me with.

Mark repaired my tire faster than other tire repair shops could even answer their phone.

He is an ace mechanic who is super smart, thorough, honest, competitively priced, conveniently located, and delivers in a very timely fashion. What else could you ask for in an auto repair shop?

I don't live in SF but would go back to him whenever I'm in the city.

Professionalism at its best!

Overpriced and long wait for a new tire