Portfolio from the Business
Sponsored
Our Fleet
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Highlights from the Business
Locally owned & operated
On-time commitment
10 years in business
Certified professionals
Committed to satisfaction
24/7 Availability
Review Highlights
“We had plenty of room, a fantastic final view of the bay, and interesting conversation with Roger.” in 49 reviews
“This morning when he returned us to the airport, he picked us up in a Tesla.” in 8 reviews
“I've been on many uber and lyft rides, but if I need to go to the Oakland airport or SFO, I'll choose this shuttle.” in 8 reviews
Location & Hours
About the Business
Business owner information
Roger W.
Let OnTime be a part of your Journey and celebrate with you this summer!!
Ask the Community
Q:
Do you provide transportation to the cruise ship piers (Pier 35) in SF? From Pleasant Hill. If so, how much for 5 people each with a suitcase and carry-on bags?
A:
Yes, we do. Please call or text us at 925-724-6800 for quotes. Thanks Best… more
Roger W., Business OwnerQ:
How much for 1 person from Orinda to SFO, 12/28, 6:00 am and return SFO to Orinda, 1/5/24, 9:3 pm?
A:
Thank you for your interest. The rate will be $168 each way. Please let us know if that works. Best OnTime
Roger W., Business Owner
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Recommended Reviews
Overall rating
127 reviews
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1 star
- Feb 25, 2024
I honestly thought I'd already rated this company. We have used OnTime Transportation many time for rides to and from SFO and OAK. Our experiences have all been great and with no issues. One time, after making my online reservation, they called to confirm if I might want to leave a bit earlier, in case if traffic issues. We did and there was an accident and traffic on our route. Anytime I need to book a ride, this is our go to company. Thanks!!
Helpful 2Thanks 0Love this 1Oh no 0 - Carol W.Bossier City, LA021Aug 3, 2024
Our shuttle service to SFO from Oakland was ultra nice! We had a family group with four adults, two small children, and luggage and backpacks. We had plenty of room, a fantastic final view of the bay, and interesting conversation with Roger. Thank you for such a lovely ride and for being so dependable!
Helpful 0Thanks 0Love this 0Oh no 0 - Julie H.Portland, OR3176May 26, 2023
When I have used OnTime Transportation for trips to SFO, they have lived up to their name. The drivers were punctual and courteous and the cars were comfortable.
I like patronizing family-owned local businesses, and wouldn't t hesitate recommending this one to anyone seeking a pleasant and reliable ride to or from the airport.Helpful 4Thanks 1Love this 0Oh no 0 - Sondra R.Walnut Creek, CA103May 22, 2023
Professional, courteous, excellent service and great drivers. Whether going to SFO or a S.F. Cruise Pier, they get you there smoothly and on time!
Highly Recommend!Helpful 1Thanks 0Love this 0Oh no 0 - 1463751896Jan 9, 2023
Roger and his staff at OnTime are always punctual and reliable, taking the stress off of travel nightmares so you can enjoy your stay rather than worry about missed flights. Their vehicles are not only top notch and well maintained, but the drivers will make you feel safer throughout your journey. Why bother with cumbersome Ubers when you can upgrade to a private limo-like service offering a first class experience by OnTime? I highly recommend them if you are visiting the Bay Area!
Helpful 3Thanks 0Love this 1Oh no 1 - Cuong S.Tustin, CA112196Jul 9, 2023
I definitely recommend Ontime for their professionalism, punctuality, and overall communication. Car was very clean and enjoyable experience. It's worth it.
Helpful 0Thanks 0Love this 0Oh no 0 - Ace L.Las Vegas, NV724133Jun 15, 2023
The most reliable, punctual and professional transportation I've ever used in my 18 years of chauffeur service. Roger was an enormous help on the phone and made my experience a 5-star one. Thanks so much OnTime!
Helpful 0Thanks 0Love this 0Oh no 0 - C B.Walnut Creek, CA0391Jun 24, 2023
We have used this company for many years and they have never let us down. Nice fleet of vehicles, always clean and on time! Juan was our driver to SFO and Roger picked us up and drove us home. Always a very relaxing experience! Thank you!
Helpful 1Thanks 1Love this 0Oh no 0 - Mar 6, 2022
My plane was delayed quite a bit, then passport control was slow, but as soon as I landed there was a message from the driver and he was right there to pick me up at the Limo area.
The car was VERY clean, and comfortable. With the cool weather when arrived from Dubai I truly appreciated that there were seat warmers in the backseat and that I could adjust my own temperature.
The driver's style of driving was smooth and I was exhausted and fell asleep. Before I did, we talked a bit at my prompting: nice, polite fellow. Alas it's been a week now & I forget his name.
I had recommended them to a friend who also used them, and she also was pleased and plans to use them again. Sometimes you don't have a ride or don't want to inconvenience anyone. Personally and my friend is the same and we don't trust Uber and sometimes cabs get the job done but they're not clean or worse they smell of cigarettes.
Recommend for reliability, condition of vehicle and driver conduct.Helpful 1Thanks 0Love this 0Oh no 0 - Maria D.San Ramon, CA042Apr 26, 2023
I tried to schedule a pick up for my husband father and Roger was not nice and hung up the phone.
Zero starts if I could. I have to give one to post it:Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Roger W.
May 7, 2023
My apologies for the inconvenience. I was in the bad reception area which caused the sporadic connection and the call eventually dropped. I later reached out and apologized for this incident and text her a $25 Starbucks gift card. I think we all should give people the benefit of doubt. I don’t think it’s right for you to leverage your review power to unfairly criticize our business.