Pagano's Hardware Towne Centre

First time at this location. Came to follow Mik/Kim from their Central Ave location that closed. Happy to see Lacy there from that store too. Love these people and am happy to support this local business with amazing customer service and people that really know what you need. Thank you!

When I need something fast and convenient, they have it in stock and are always knowledgeable and helpful. I pleasant change from the big box hardware stores.

What's happened to Pagano's?
1) They have the sander I want but they don't carry the sander discs for that brand of sander (why carry one brand and not stock pieces for it)?
2) I need a specific type of wall anchor, which they have a displace piece that shows they have it. But the helper said they don't carry that brand. Why show that you have it and then you don't carry it?
3) Went in to get spray paint and they are out of stock of two of the three paints I needed.
4) Went back to get 5" disc sander pieces for another job and they were out of 4 different types and had only 1 of two other types.

Makes going to Home Depot a reality when they are out of stock of so many things.

Recently came by for a paint order! A friend placed an order online and I came by to pick up. Pagano's located at Southshore Center, which means easy parking (yay!)

I was in a bit of a rush and had to pick up some other items, but the pickup order was ready to go and getting everything was super fast. They had the order on a cart, which helped in terms of loading everything into the car.

+1 for their service, but would've ranked this place with fewer stars since you can get better prices elsewhere.

It's a good old fashioned hardware store that will likely have what you need.

Not a lumber yard or construction supply spot, like Home Depot or Lowe's, but easy to shop

The best customer service and hardware store in the area. They truly care about their patrons and this type of compassion motivates me to keep coming back year after year. Pagano's cannot be beat.

It's Oct 2021, and I had a nice experience at the Southshore store on a Saturday. I had just bought a lockset at the Central Ave store, and discovered I needed some sort of cover plate to make the DIY job look nicer.
So I ran down to Southshore just before closing to find something. My idea was to find something and use it for "it's unintended" use. And the the crazy thing was, Andy knew what I was talking about and helped me look for gaskets and covers. He ended up ordering me a metal cover.

I used to shop at the original store on Lincoln. Same setup.....big store, seems unorganized, and you need to ask people for help.

The moment I walked in, I was warmly greeted and asked how I could be helped. I needed some keys cut and followed the gentleman to the back of the store where he quickly made them up.
I appreciated his knowledge of the store and commented the aisles named with Alameda streets were a really cute touch.

4 keys for less than $9

We intended to go to the minutekey kiosk in Safeway but found that it was no longer there. So, I did a quick yelp search and saw that Paganos also cut keys. Why not support a local mom & pop shop?

The key cutting service is located at the customer service desk in the back of the store. Pretty easy to locate. $1.99 to cut a standard house key. Got 4 keys and they all worked well. Would recommend!

Way cheaper than it would have been at the minutekey kiosk ($7.99)!

It's so nice to have a local hardware store close by if I ever need any odd screws and bolts for my tinker projects. Cashier's are always nice and I have to give a big shoutout to Dave who has helped us multiple times, everything from helping us find the perfect shade of paint for all the interior doors in our house down to finding an odd little screw for my dremel tool. They even had a Delta tub shower valve that I needed to fix a leak, which saved me a trip to Hizzy Depot or waiting for an order from Amz. I highly recommend this place!