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Review Highlights
“I always use Park n Fly when flying out of Oakland Airport whether I'm traveling alone or with someone else.” in 33 reviews
“We have used park n fly plenty of times and we never had to wait long for a shuttle for drop-off or pickup.” in 161 reviews
“Fast, efficient checkout by Hung who even tried to find the reservation I thought I had made.” in 8 reviews
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Ask the Community
Q:
What is premier uncovered at Park and Fly?
A:
You mean Premium Uncovered Parking which is your the first person dropped off to your car upon arrival at the Park n Fly lot. That is all that you get. I find the regular service is just as good. Doesn't take them long to get you back to your… more
Todd P.4 months agoQ:
My outbound flight departs OAK at 5:40 am and my return flight lands at 11:45 pm. Will need to drop my car about 4 am and pick it up maybe 12:15 am or later. Is the shuttle available those hours?
A:
I would set your time for whenever you want to arrive before your flight. So account for the shuttle which is usually there by the time you park the 10 minute ride to the airport and what's time it takes to check in for your flight. And same with… more
N C.2 years ago 2 people found this helpful
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Overall rating
481 reviews
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- 14569119Jun 11, 2024
I needed to take my medication at 8pm on the dot but didn't have any water to take it with after our flight and we were parched. It was 7:59pm when we scanned our QR code to exit park n fly and the guy at the front asked us if we wanted water. Shoutout to the guy working at the front for the water!! I was able to take my medication!!
We have used park n fly plenty of times and we never had to wait long for a shuttle for drop-off or pickup. The parking lot is very secure when we park it for a couple of days. They have tall electric fences with additional barbed wire. Never had any issues, even with any red eye flights!
I definitely recommend park n fly if you are flying out of oakland airport!Helpful 0Thanks 0Love this 0Oh no 1 - Viv M.Walnut Creek, CA73487Apr 25, 2024
Forever a loyal Park N Fly customer, I was disappointed to see the Parking Spot take over but thought I'd give them the benefit of the doubt. Unfortunately, the "new" management provides a far less customer service focused experience. First, I learned my years of loyalty no longer afforded me a better parking spot. (What was the point of being loyal??). Based on the email communication, I understood the loyalty perks would be honored but that is not the case. Second, to receive a preferred rate, it is a non-refundable reservation. Travel plans change! Again, loyalty had perks with Park N Fly; a discounted rate was awarded for being a loyal customer. Lastly, they have reduced shuttle service in both directions.
I'll be shopping for a new spot to park going forward. Please lmk if you have a recommendation!Helpful 1Thanks 0Love this 0Oh no 2 - Apr 17, 20249 check-ins
I have parked here multiple times when flying out of Oakland!!
The online rates have gotten better, I hope they keep trending in that direction!! I usually have an early morning flight, so the shuttle is quick and gets you to the airport in a timely matter.
The high fence, with the barbed wire at the top surrounding it makes feel like my car is secure here. That's very important to me, especially nowadays in Oakland!!
Make sure you make a reservation online, the earlier you do it, the better the rates. And also you're guaranteed availability!!Helpful 11Thanks 3Love this 7Oh no 0 - Jay M.Santa Clara, Hayward, CA0389Jul 15, 2024
Going out the shuttle driver was great and courteous, coming back, the shuttle 944 driver was so rude.
Helpful 0Thanks 0Love this 0Oh no 0 - A C.Las Vegas, NV02515Jun 26, 2024Updated review
As an update, the manager did refund my Uber fare without any extra questions or excuses and that was much appreciated.
Helpful 0Thanks 0Love this 0Oh no 1Jun 23, 2024Previous reviewDon't believe the 24/7 on the website. They'll leave you stranded when your flight is late. No explanation at all. If you can get an Uber or walk miles back to your car the workers onsite will just mumble "I don't know" when asked why no one responded to app requests for the shuttle and no one answers the phone or voicemails. Then when you try to complain to Parking Spot later they just ignore you. Hope your flight isn't late.
No more. - Jul 16, 2023
We recently used this for our recent vacation where we had to go to OAK. I like that we can easily reserve online and it's so easy to find. Everything went well. We were parked close to the entrance. Our shuttle came as soon as we got our bags out of the trunk and it was easy to find them when we got back to OAK.
Their drivers are very nice and very professional.
We will definitely use this service once again when we need to park our car.Helpful 3Thanks 1Love this 1Oh no 0 - Anita C.Danville, CA02221Jun 27, 2024
I've always parked here and never had a problem. The only change I've noticed in recent years is they don't seem to have as many folks running the shuttle to and from the airport but that said, I only waited 5 minutes for the shuttle to the terminal and 15 minutes for pickup back to the lot. It's cheaper than some of the other lots and only a five minute ride to the terminal.
Helpful 0Thanks 0Love this 0Oh no 0 - Paul V.Concord, CA0254Jul 6, 2024
Used to be great but over the past couple of years has gone way downhill. Disorganized and long delays waiting for shuttles. Have parked here for years but will now look elsewhere. Unfriendly service also.
Helpful 1Thanks 0Love this 0Oh no 0 - Jun 19, 2023
Easy online reservations for either outdoor or indoor parking. However, indoor parking definitely sells out quick, so be sure to make reservations in advance. What I appreciate most about this service is that they pick you up & drop you off at your vehicle! Their drivers are fast & efficient. The shuttles are clean too! I definitely would use this service again.
Helpful 5Thanks 1Love this 5Oh no 1 - Kel U.Novato, CA148317May 14, 2024
New ownership.. drivers and employees have always been one of the great assets. What bothers me is they have RAISED their rates apx..30-40% Yet they send out emails stating they have a sale going on. Looks like you have to play the super market shopping game and maybe be lucky if you can. From prior apx $10 a day to now the super improved $14.40 a day!! WOW!!
Helpful 2Thanks 1Love this 0Oh no 0