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Review Highlights
“I'd like to thank Bertha for going out of her way to help us after the heartache.” in 9 reviews
“Dropping car off was easy and shuttle showed up within 5 minutes and shuttle is clean and drivers are helpful.” in 219 reviews
“Her name is Tina and the stories she shared with regard to family in general were quite moving..” in 12 reviews
About the Business
PARK SFO: the premier parking facility at SFO. One day free coupons available daily, www.parksfo.com or at the facility. Two day free coupons also available once a month on our website. PARK SFO provides hospitality service with shuttle buses every five minutes or less to and from SFO. Park in a modern, secure, and safe seven story facility. PARK SFO was voted Best of the Bay by San Francisco magazine in 2006 and remains unequaled by other airport parking lots at SFO. We are exceptional because we offer value to our parking customers by providing premium service at the most competitive price.
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Overall rating
894 reviews
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- Michael C.San Francisco, CA0171Jul 27, 2022
If you're flying out of SFO.Use this company.Get coupon online and screen shot to your phone.Dropping car off was easy and shuttle showed up within 5 minutes and shuttle is clean and drivers are helpful.When coming back I reallized I left inside light on and my battery was dead.I went to main desk and guess what they had a jumper box.Everything with this company.Make sure when you're returning go to departure Door 6 to blue and white sidewalk if International. Well done Park SFO
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 12, 2023
Park SFO gets the job done!!
This place definitely has more shuttles than other off airport parking at SFO. That was one of the reasons I chose them when I parked somewhere else, I kept seeing there shuttles pass me by while I was waiting for another shuttle.
Also, with the rise in parking rates recently, this place is consistently cheaper than others, with coupons they email to you.
The only downside side I could see is, this is a huge parking structure with multiple levels, so security might be a little stretched to be able to cover all the areas sufficiently.Helpful 14Thanks 2Love this 7Oh no 1 - David H.Castro Valley, CA12Aug 22, 2024
Most unreliable shuttle service. Get ready to wait 10-20+ for a shuttle. Enjoy watching Lot D buses go by at least 5 times, multiple Park N Fly, various hotels and Anza. Get ready for the one shuttle that comes in a 30 minute window to pass you by, because it's full, because they're so infrequent.
Helpful 0Thanks 0Love this 0Oh no 0 - Barry P.Montara, CA6431Nov 18, 2023Updated review
This place has gone downhill. I had to wait twenty minutes for a shuttle on my most recent visit. The employees were rude and unresponsive. This used to be such a great service, but they're definitely milking it for every nickel now.
I'm going to start using the airport's long-term parking and I recommend you do the same.Helpful 3Thanks 0Love this 0Oh no 0Sep 27, 2023Previous reviewI'm had a great experience with ParkSFO on my most recent trip thanks to the help I received from Ken at the desk when I lost my ticket. He was very helpful and got me on my way quickly. Without him, this rating would be lower.
Generally, I've been using them for years and have found them to be well-run and reliable. But I also have seen that their return shuttles can be infrequent and unpredictable.
Lately, I haven't been able to use them without an advance reservation, so if you haven't aready made a reservation, you should bypass them for Long Term Parking. - Apr 4, 2022
A friend recommended this parking alternative to us. Very convenient. Way cheaper than a rental car or other parking options in the area. Didn't have to use valet as there were plenty of Self-Park spots.
Shuttle was clean and driver was friendly. 5 minute shuttle wait times was what we've heard but our's was just waiting for our party to board.
Planning on using a 4 day free coupon when our 9 day parking is done.Helpful 2Thanks 0Love this 1Oh no 0 - Mimi K.Redwood City, CA714Jan 7, 2024
Service has gone down hill. You have to make a reservation now or they turn you away. If your flight comes in after about 10pm, you'll need to call to get the shuttle to come. Sat outside at 1:30 for more than 30 minutes after calling
Helpful 0Thanks 0Love this 0Oh no 0 - Inin E.Sausalito, CA0142Dec 12, 2023
I parked there for 2 weeks. The main elevator was broken when I left, and it was still broken when I returned. Not only that ~ the stairs clearly hadn't been swept or maintained for too long to imagine. Surely, surely ParkSFO is bringing in enough $$$ money to keep the place cleaner. Surely! (On another note, the shuttle drivers are kind, considerate, quick to help with luggage, and good drivers, as well.) I am going to try to find a different place for my long term parking, because there really is no excuse for the out-of-service-elevator/dirty (filthy) stairs combo... especially when you mentally calculate the profits that place is racking in. YUCK and Grrrrrr!
Helpful 0Thanks 0Love this 0Oh no 0 - M B.San Francisco, CA09Apr 7, 2024
Made a reservation and still had to park very far away and at an ajacent sketchy lot. Then had to wait long time for shuttle. Service has gone downhill.
Helpful 0Thanks 0Love this 0Oh no 0 - May 23, 2022
Great parking spot and alternative than the actual SFO long term parking. Cheaper rates are available when using coupons that this parking lot offers via app. Their company app makes everything easier and makes it faster to go in and out. Shuttle times were great too, waited at most ten minutes for the next shuttle. There are directions in the shuttle of where to meet for pickup at the airport, so make sure to read those. Would recommend to others.
Took off a star because there were unlit places which could encourage car thieves to break in so make sure to park at a well lit spotHelpful 1Thanks 0Love this 0Oh no 0 - Viri A.Sunnyvale, CA446912Jul 20, 2023
I just returned from a 10 day trip. I downloaded the Park SFO app before arriving. I made a reservation. Upon arrival I scanned the QR code and the barrier gate opened. When I returned from my trip I checked out/paid using the app. Make sure to apply your coupons for discounts. I also had no issues with the shuttle. I had no wait time for departure and maybe a 5 minute wait when I arrived from my trip.
Helpful 1Thanks 0Love this 1Oh no 0 - Kevin C.Pleasant Hill, CA06Oct 1, 2023
Getting the shuttle from SFO back to your car is a problem. Several months ago, I couldn't get on the first shuttle because it was too crowded but caught the second. Last night, I couldn't get on until the third shuttle and barely made that one. This is trending towards me being stranded at SFO or having to take an Uber to my car. Will look for an alternative.
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